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Hilton Garden Inn Guatemala City, Guatemala City

3.5 stars
13 Calle 7 65 Zona 9Guatemala CityGuatemala01009Guatemala, 855-239-9477
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Value
Fairly good value for money
Amenities
Amenities are not the best
119See all 119 Hotels.com reviews
From 137 reviewsTripAdvisor Traveller Rating

Hilton Garden Inn Guatemala City, Guatemala City

Hotel Info: 855-239-9477

from $67
  • Room, 2 Queen Beds, City View
  • Room, 2 Queen Beds
  • Room, 2 Double Beds
  • Room, 1 Queen Bed, Accessible (Roll In Shower)
  • Executive Room, 1 Double Bed
  • Room, 1 Queen Bed, City View
  • Deluxe Room
  • Room, 1 Queen Bed
  • Junior Suite, 1 King Bed, City View
  • Room, 1 King Bed, City View
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed
  • Room, 2 Double Beds, City View

At a glance

Key facts

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Guatemala Princess
  • Princess Guatemala
  • Princess Hotel Guatemala
  • Hotel Princess Guatemala/Guatemala City
  • Princess Hotel Guatemala City
  • Hilton Garden Inn Guatemala City Hotel
  • Hilton Garden Inn Guatemala City

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of USD 35.00

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 15.40 for adults and USD 7.70 for children (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Conference space
  • Meeting rooms 11
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1993
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hilton Garden Inn Guatemala City, Guatemala City’s small print

Also known as

  • Guatemala Princess
  • Princess Guatemala
  • Princess Hotel Guatemala
  • Hotel Princess Guatemala/Guatemala City
  • Princess Hotel Guatemala City
  • Hilton Garden Inn Guatemala City Hotel
  • Hilton Garden Inn Guatemala City

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of USD 35.00

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 15.40 for adults and USD 7.70 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 119 reviews

Hilton Garden Inn Guatemala City, Guatemala City
Excellent4.0 / 5
The hotel was comfortable, very kind personnel and clean . Didn't have blow dryer, neither coffe or mini bar in the room .
2 night romance trip
Hilton Garden Inn Guatemala City, Guatemala City
Outstanding5.0 / 5
Hilton Garden INN
great place friendly staff, free parking, not a city view from the room
5 night trip
Hilton Garden Inn Guatemala City, Guatemala City
Good3.0 / 5
Over Priced.
I really wished they would not had converted over to the Hilton. This was a hidden gem. Great place. But now over priced.
1 night business trip
Hilton Garden Inn Guatemala City, Guatemala City
Poor1.0 / 5
Renovation disaster
We stayed in Guatemala for one night waiting to catch a flight. I found this hotel at hotels.com. to begin, we waiting outside the airport in the heat with our luggage for one hour before the shuttle arrived. We showed up for our reservation to find the hotel was under major renovation. There was debris, dust, building materials, ladders and construction workers. The website didn't mention this when we booked. I asked to see the room anyway and was shocked at the construction maze I had to go through just to get there. The room looked clean but very small. The view from the window was an ancient looking AC unit. No view of beautiful Guatemala. The noise level was extremely high. A good nights sleep with noise and suffocating dust was out of the question. We advised the staff that we would not stay. They were not apologetic and seemed perturbed that we were upset. We ended up hitching a ride to the beautiful Grand Total Future for $20 more!
1 night family trip
Hilton Garden Inn Guatemala City, Guatemala City
Outstanding5.0 / 5
Great Place.
They are under a remodel right now and it was a little noisy but over all still one of my favorite places to stay when I go to Guatemala City. The staff are always friendly. Rooms are always clean. I will be staying again. Loving the remodel. Everything is looking grand.
2 night business trip

See all reviews

Hilton Garden Inn Guatemala City, Guatemala City

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