Guests
All properties in Cologne, North Rhine-Westphalia, Germany

Mercure Hotel Köln City Friesenstraße

4-star hotel with restaurant, near Friesenplatz

  • Free WiFi
From
$73

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Privilege, Suite, 1 King Bed - Bathroom
  • Standard Room, 2 Twin Beds - Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 95
1 / 95Terrace/Patio
Friesenstr. 44-48, Cologne, 50670, NW, Germany
8.0.Very Good.
  • Hervorragend war das Frühstück und die inkludierte Minibar mit Bier Cola und Wasser. Das…

    Nov 21, 2021

  • Das Zimmer war sehr Sauber,das Frühstück hervorragend, und das Personal sehr freundlich.

    Oct 21, 2021

See all 81 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Non-smoking

    Property highlights

    Main amenities

    • 103 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Internet in the lobby
    • Self parking

    For families

    • Free cribs/infant beds
    • Private bathroom
    • Television
    • Free toiletries
    • Terrace
    • Daily housekeeping

    What’s around

    • In Innenstadt
    • Friesenplatz - 4 min walk
    • Neumarkt - 10 min walk
    • Cologne Cathedral - 14 min walk
    • Alter Markt - 18 min walk
    • Chocolate Museum - 29 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 2 Twin Beds
    • Standard Room, 1 Queen Bed
    • Privilege, Room, 1 Queen Bed
    • Standard Room, 1 Twin Bed
    • Privilege, Twin Room, 2 Twin Beds
    • Privilege, Suite, 1 King Bed

    What’s around

    Landmarks

    • In Innenstadt
    • Friesenplatz - 4 min walk
    • Neumarkt - 10 min walk
    • Cologne Cathedral - 14 min walk
    • Alter Markt - 18 min walk
    • Chocolate Museum - 29 min walk
    • LANXESS Arena - 36 min walk
    • Cologne Zoo - 38 min walk
    • Claudius Therme - 42 min walk
    • Cologne Trade Fair Grounds - 45 min walk
    • St Gereon's Basilica - 6 min walk

    Getting around

    • Cologne - Bonn Airport (CGN) - 19 min drive
    • Duesseldorf International Airport (DUS) - 46 min drive
    • Cologne West Station - 10 min walk
    • Cologne Central Station - 15 min walk
    • Cologne (QKL-Cologne Central Train Station) - 15 min walk
    • Friesenplatz U-Bahn - 4 min walk
    • Rudolfplatz U-Bahn - 8 min walk
    • Christophstrasse - Mediapark U-Bahn - 8 min walk
    map
    See on map
    Friesenstr. 44-48, Cologne, 50670, NW, Germany

    At a glance

    Hotel size

    • This hotel has 103 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed*
    • 1 per room
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (EUR 20 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)

    Things to do

    • Golfing nearby
    • Hiking/biking trails nearby

    Working away

    • Meeting rooms
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1988
    • Elevator
    • Safe-deposit box at front desk
    • Terrace
    • Television in common areas

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • Dutch
    • English
    • French
    • German
    • Polish

    In the room

    Home comforts

    • Coffee/tea maker

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Digital TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Elferrat - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

    Elferrat - Onsite bar.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A 5.00 percent city/local tax will be charged

    Optional extras

    • Wired Internet access is available in guestrooms for EUR 18 per night (rates may vary)
    • Wired Internet access is available in public areas for EUR 18 per day (rates may vary)
    • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of EUR 10 per pet, per day
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs EUR 20 per day with in/out privileges
    • Parking height restrictions apply

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    Noise-free guestrooms cannot be guaranteed.

    This property accepts credit cards and debit cards. Cash is not accepted.

    Also known as

    • Friesenstraße
    • Mercure Hotel Köln City Friesenstraße Cologne
    • Mercure Hotel Köln City Friesenstraße Hotel Cologne
    • Friesenstraße Köln
    • Köln City
    • Köln Friesenstraße
    • Mercure Hotel Köln City Friesenstraße Cologne
    • Mercure Hotel Köln City Friesenstraße
    • Mercure Köln City Friesenstraße Cologne
    • Mercure Köln City Friesenstraße
    • Mercure Hotel Köln City Friesenstraße Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Mercure Hotel Köln City Friesenstraße does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 20 per day.
    • Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, Elferrat offers alfresco dining and international cuisine. The dining venue will be unavailable from October 25 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Ristorante La Vita (3-min walk), Starbucks (3-min walk), and Angelo (4-min walk).
    • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
    8.0.Very Good.
    • 4.0.Fair

      Housekeeping came in both days in the morning and woke us up with do not disturb sign on door.

      Nancy, 2 night family trip, Oct 3, 2021

      Verified Expedia guest review

    • 6.0.Good

      Fine location but too old interior

      위치는 괜찮으나 호텔 내부 인테리어가 매우 낡았습니다. 직원들은 친절하였습니다.

      1 night trip, Aug 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Standard di qualità rispettati, hotel confortevole e pulito, zona molto esclusiva.

      2 night trip, Jul 29, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      am Wochenende (Freitag und Samstag) sehr laut bis ca. 4 Uhr morgens, hohe Park-Gebühren, nicht inklusive

      Friedel Marianne, 2 night family trip, Jul 16, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      The room was so clean. close to the city centre and lively

      nuket, 1 night business trip, Nov 18, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Just one elevator working The neighborhood was not so nice

      4 night family trip, May 19, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Great location was perfect for a short city break

      ANNA, 3 night trip, Jul 30, 2020

      Verified Hotels.com guest review

    • 2.0.Poor

      The worst service i have ever experienced. Do not stay at all costs. Lack of response and then pure ignorance. They have absolutely no priority of customer service.

      4 night business trip, Mar 31, 2020

      Verified Expedia guest review

    • 2.0.Poor

      Very noisy room!! Couldnt' sleep well

      1 night business trip, Feb 24, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Warm beer

      Disappointed that fridge wasn’t working = warm beer. Complained and got replacement ambient temp beer. Receptionist told me maintenance man had gone home but it would be fixed / replaced next morning- but it wasn’t

      Kevin, 1 night business trip, Feb 9, 2020

      Verified Hotels.com guest review

    See all 81 reviews