Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

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Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
In-room dining

Overview of Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4.0 star property
4-star hotel with outdoor pool, near Disney Springs® Area

7.0/10 Good

852 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $78
Price available on 8/22/2022
Map
8686 Palm Pkwy, Orlando, FL, 32836
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Waterslide
  • Room service
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • Disney Springs® Area - 34 min walk
  • Disney Springs® - 39 min walk
  • Orlando Vineland Premium Outlets - 7 min drive
  • Aquatica - 13 min drive
  • Disney's Typhoon Lagoon Water Park - 10 min drive
  • Orange County Convention Center - 11 min drive
  • Pointe Orlando - 9 min drive
  • ESPN Wide World of Sports - 10 min drive
  • Disney's Hollywood Studios® - 11 min drive
  • Universal Orlando Resort - 9 min drive
  • Old Town - 13 min drive

Getting around

  • Orlando Intl. Airport (MCO) - 23 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 23 min drive
  • Orlando Station - 23 min drive
  • Winter Park Station - 26 min drive
  • Kissimmee Station - 28 min drive

About this property

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

At Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel, you'll be within a 10-minute drive of Disney Springs® Area and Disney Springs®. Guests can take a dip in the outdoor pool or grab a bite to eat at H Street Grille, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a terrace are other highlights at this upscale hotel. Fellow travelers like the pool and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Waterslide

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (1200 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar near toilet
  • Lever door handles
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

H Street Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
H Street Lounge - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 14.57 per accommodation, per night
  • Resort fee inclusions:
    • Shuttle service
    • Phone calls (may be limited)
    • Faxes

Optional extras

  • Breakfast costs between USD 10.00 and USD 20.00 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando

Frequently asked questions

Overall score and ratings

7.0

Good

7.5/10

Cleanliness

7.6/10

Staff & service

6.7/10

Amenities

7.0/10

Property conditions & facilities

6.9/10

Eco-friendliness

4/10 Fair

Just awful
Awful. Hotel front desk took way too long and was tough to understand.
1-night trip
Verified Hotels.com guest review

6/10 Good

Stated that rooms are cleaned every 3 days. We stayed 6 nights and had to tell them to come get trash and replace bathroom items. That’s all they did. Touched nothing else
6-night family trip
Verified Hotels.com guest review

6/10 Good

Almaz, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Good service and price!
The room was very clean and modern. Parking was free - rare for this location so near Disney Springs. The pool is much smaller than pictured but still lovely and refreshing. They opened the pool early just for me! The breakfast was a little disappointing. It was your very basic underwhelming buffet and service was poor there in terms of attention. For example, no one ever came to top up my coffee. This is likely due to the understaffing which is plaguing all service industries at this time. But overall I was pleased with the location, cost, cleanliness and service and would definitely stay again!
Deborah, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointed in the pool area and small for a hotel pool and could have been cleaner. It was a reasonable rate and the breakfast was phenomenal and I really enjoyed the mango margarita from the bar.
Thomas, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Warren, 2-night family trip
Verified Hotels.com guest review

6/10 Good

3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Disney family trip
I do not think this is a 4 star hotel. The ac didn’t work well, no room service, shuttle does not have many choices of hours and not enough towels. My family and I stayed 4 nights and 5 days for a family trip to Disney. I wouldn’t go back however for the price I paid and not using much of the amenities it was ok. I would of definitely paid more for a nicer hotel next time.
Natasha, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good stay
Good hotel and good location for the price. It's a little noisy at night but that's to be expected since I'm sure a lot of tourists stay here due to the close proximity to theme park.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Bad stay
The hotel pictures are not reality, they charge a resort fee when all they have is a small pool, you pay for a balcony and get none just a view of roof top with air conditioning units, they advertise dog friendly and are definitely not, also the younger lady working the front desk is very rude. I will definitely never stay again.
Vicki, 2-night family trip
Verified Hotels.com guest review