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Arizona Grand Resort, Phoenix

4 stars
8000 S. Arizona Grand ParkwayPhoenixAZ85044United States of America, 800-491-6126
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Excellent4.1 / 5
Wellness
Great wellness & sports facilities
Amenities
Great amenities
Service
Fantastic service
Value
Value for money could be better
1054See all 1,054 Hotels.com reviews
From 2,499 reviewsTripAdvisor Traveller Rating

Arizona Grand Resort, Phoenix

Hotel Info: 866-539-8117

from $184
  • Suite, 1 King Bed, No View
  • Deluxe Suite Two Queens Near Water Park
  • Deluxe Suite One King Near Water Park
  • Suite, 1 King Bed
  • Suite, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 740 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • Smoke-free property

Also known as

  • Arizona Grand
  • Resort Arizona
  • Arizona Grand Hotel Phoenix
  • Pointe South Mountain Resort
  • Arizona Grand Phoenix
  • Arizona Grand Resort
  • Arizona Grand Resort Phoenix
  • Arizona Resort
  • Grand Arizona
  • Grand Arizona Resort
  • Grand Resort
  • Grand Resort Arizona

Policies

The property charges a higher resort fee when the Oasis Water Park is open (between President's Day and Labor Day each year) and includes 4 passes to the waterpark.
Waterpark hours may be limited and vary by season. For details, please contact the property using the number provided on the booking confirmation email

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 49.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Self parking
  • Valet parking
  • Parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Breakfast costs between USD 8 and USD 20 per person (approximately)

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Water park
  • Number of outdoor pools - 3
  • Health club
  • Golf course on site
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing on site
  • Volleyball on site
  • Mountain biking nearby
  • Free water park access
  • Children's pool
  • Spa tub
  • Waterslide
  • Sauna
  • Lazy river
  • Swim-up bar
Working away
  • Business center
  • Conference space
  • Meeting rooms 20
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony or patio
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Golf course on site
  • Health club
  • Sauna
  • Spa tub
  • Bicycle rentals on site
  • Golfing on site
  • Volleyball on site
  • Free water park access

Nearby

  • Mountain biking nearby

Arizona Grand Resort, Phoenix’s small print

Also known as

  • Arizona Grand
  • Resort Arizona
  • Arizona Grand Hotel Phoenix
  • Pointe South Mountain Resort
  • Arizona Grand Phoenix
  • Arizona Grand Resort
  • Arizona Grand Resort Phoenix
  • Arizona Resort
  • Grand Arizona
  • Grand Arizona Resort
  • Grand Resort
  • Grand Resort Arizona

Policies

The property charges a higher resort fee when the Oasis Water Park is open (between President's Day and Labor Day each year) and includes 4 passes to the waterpark.
Waterpark hours may be limited and vary by season. For details, please contact the property using the number provided on the booking confirmation email

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 49.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Self parking
  • Valet parking
  • Parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Breakfast costs between USD 8 and USD 20 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 1054 reviews

Arizona Grand Resort, Phoenix
Good3.0 / 5
Overrated
Customer service seemed to be a second thought. We were not promptly greeted by the bell staff, front desk staff, or management. There were dirty towels left in the bathroom from the previous guest. The worst part was being charged a $55 resort fee. The only amenity we had a chance to use was the water park which closed at 4pm and opened at 10am. Between check in and check out times, that left about 2 hours in the morning to enjoy the park. I will not bring my family back to this property.
1 night family trip
Arizona Grand Resort, Phoenix
Excellent4.0 / 5
Everything was great except for parking. We had to park so far away from our room it was very inconvenient.
1 night family trip
Arizona Grand Resort, Phoenix
Fair2.0 / 5
Was disappointed in the water park hours. We booked this because of the waterpark, however it was closed during our stay due to seasonal hours. Be aware of the water park hours when booking. Also the hotel is a little dated in some parts, but the lobby and patios were nice. The first room we check in to was extremely musty. The front desk was helpful in promptly changing our room.
1 night family trip
Arizona Grand Resort, Phoenix
Good3.0 / 5
Huge resort fee, water park was fun though
The water park was great but we were really bummed out about the giant $55 resort fee. That is an insanely high fee. Sort of takes away from the 'great deal' on the room. Especially since there was no mention of this fee when we booked on hotels.com. Also the bathroom in our room had not been cleaned. :( full trash can and hair all over the floor! Eww!
1 night family trip
Arizona Grand Resort, Phoenix
Outstanding5.0 / 5
Family fun & a water park too!!
Great family vibe,water park kept the boys busy having fun and keeping cool.....
3 night family trip

See all reviews

Arizona Grand Resort, Phoenix

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