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Hilton Phoenix Tapatio Cliffs Resort

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
7 outdoor pools, cabanas (surcharge), pool umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas
1 bedroom, premium bedding, pillowtop beds, in-room safe

Overview of Hilton Phoenix Tapatio Cliffs Resort

Hilton Phoenix Tapatio Cliffs Resort

4.0 star property
Mountain resort in North Mountain with 3 restaurants and 7 outdoor pools

7.6/10 Good

1,252 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
The price is $131
Price available on 12/23/2022
Map
11111 N 7th St, Phoenix, AZ, 85020

Room options

About this area

What's nearby

  • In North Mountain
  • Grand Canyon University - 18 min drive
  • Kierland Commons - 20 min drive
  • Camelback Mountain - 26 min drive
  • Chase Field - 26 min drive
  • Phoenix Convention Center - 23 min drive
  • Footprint Center - 24 min drive
  • Scottsdale Fashion Square - 26 min drive
  • Phoenix Zoo - 23 min drive
  • Peoria Sports Complex - 24 min drive
  • Desert Botanical Garden - 27 min drive

Getting around

  • Phoenix Deer Valley Airport (DVT) - 15 min drive
  • Scottsdale, AZ (SCF) - 21 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 40 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 43 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 50 min drive

Restaurants

  • Pointe In Tyme - 3 min walk
  • Starbucks - 18 min walk
  • Isa's Pizza - 19 min walk
  • Dunkin' - 19 min walk
  • Moon Valley Cafe - 19 min walk

About this property

Hilton Phoenix Tapatio Cliffs Resort

Hilton Phoenix Tapatio Cliffs Resort features a golf course and a free water park. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Different Pointe of View, one of 3 restaurants, serves dinner. Other highlights at this upscale resort include 7 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 584 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive smart lock details
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free water park access
  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Basketball
  • Golfing
  • Shopping
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 36 meeting rooms
  • Computer station
  • Conference center (75 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 28 buildings/towers
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 18 holes of golf
  • Golf driving range on site
  • 7 outdoor pools
  • Free water park
  • Full-service spa
  • Golf pro shop on site
  • 7 spa tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Russian
  • Spanish

Room amenities

Be entertained

  • 27-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Bar - Onsite coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 43.90 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Parking
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 9.95
  • WiFi is available in public areas for USD 11.95 (rates may vary)
  • Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Breakfast costs between USD 9 and USD 20 per person (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 26 to October 12:
  • Golf course
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

Also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Frequently asked questions

Does Hilton Phoenix Tapatio Cliffs Resort offer free cancellation for a full refund?
Yes, Hilton Phoenix Tapatio Cliffs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Phoenix Tapatio Cliffs Resort?
As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at Hilton Phoenix Tapatio Cliffs Resort on Dec 23, 2022 start from $131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Phoenix Tapatio Cliffs Resort?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Phoenix Tapatio Cliffs Resort?
Yes, there are 7 outdoor pools.
Are pets allowed at Hilton Phoenix Tapatio Cliffs Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Phoenix Tapatio Cliffs Resort?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Phoenix Tapatio Cliffs Resort?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Phoenix Tapatio Cliffs Resort?
No, this resort doesn't have a casino, but Talking Stick Resort Casino (29-min drive) is nearby.
What is there to do at Hilton Phoenix Tapatio Cliffs Resort and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and soothe your senses in one of the 7 spa tubs. Hilton Phoenix Tapatio Cliffs Resort also has 7 outdoor pools and 3 bars, as well as a 24-hour fitness center and a sauna.
Are there restaurants at or near Hilton Phoenix Tapatio Cliffs Resort?
Yes, there are 3 onsite restaurants, featuring poolside dining. Nearby restaurants include Little Miss BBQ (2.2 mi), Greek Town (2.4 mi), and Paquime Street Food of Mexico (2.4 mi).
Does Hilton Phoenix Tapatio Cliffs Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hilton Phoenix Tapatio Cliffs Resort like?
Hilton Phoenix Tapatio Cliffs Resort is in North Mountain, a short 3-minute walk from Lookout Mountain Golf Club and 18 minutes' walk from North Mountain Park. Travelers say this resort is in a good location.

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.7/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Good

No hot water one night. Tub drainedVERY slowly. Calls to front desk took forever to be answered and I often hung up rather than waiting
Amy, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Poor internet
We had no internet service for the second half of our stay, and one evening had only one channel on the cable TV. We were counting on both of those for our stay, so it did affect how we felt about our time there. Staff was very responsive to our queries, and while extra towels, etc. were delivered, the internet problem was never resolved.
Mark, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great place to relax!
We booked a nice view from our bedroom since it was our 7th Anniversary celebration wedding, but did not had that.
Alma, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Great resort needs LOTS of work on customer servic
The resort is a beautiful place, the room was nice even tho it wasn’t the one I reserved. My family and I drove in from California so we got there at 9:40pm to check in and there was a huge line. The check in ended up taking an hour and a half. We finally got in the room at 11:28pm!! In the morning we ran out of towels because they only had two in the room so I tried calling house keeping and it just rang and rang so I tried calling the front desk and it was just busy. I ended up having to walk all the way to the front (it’s a huge property I’m not lazy) the lady at the front desk was very nice and called to get me towels, about an hour and a half went by and no towels, tried calling again no answer front desk busy tone so had to walk up to the front again so she could tell house keeping. The towels finally showed up 15-20 mins after that. Other than the bad stuff it is a beautiful property with trails to hike, they had a really nice area at one of the pools with waterfalls and outdoor bar cafe which we couldn’t go to because the was closed for a private event which should have been disclosed prior to the booking. I would like to try it again on a less rushed visit to give it another chance but it was a pretty bad impression this time.
Nicholas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel with awesome views! Had a great time and everyone was friendly.
jose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

First visit
It was amazing. Although parking was not available close…had to walk a bit more.
Carolyn, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Won’t stay again.
When we checked in there was a line of 50-80 people and we stood in line for nearly 2 hours. When we got to the front no one even said anything about being sorry for the wait or made any announcements as to what the issue was. When we got to our room we called down for more pillows and towels and called 3 times as well as text the service number given to us and nothing. The next day mid day we got a text response saying your towels were delivered. They were not. We had to respond to that text again saying no they weren’t and again ask for the service. That evening when we returned to our room they were in the room finally. The shower was dirty and the iron was broken just leaked water all over my husbands dress shirt.
Joan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Misty, 2-night trip
Verified Hotels.com guest review