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The Kayseri Loft Hotel

Family-friendly Kayseri hotel with full-service spa, connected to a shopping center

  • Free WiFi and free parking
From
$35

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Germir Mahallesi, Sivas Caddesi, Kayseri, 38030, Kayseri, Turkey
8.4.Very Good.
  • This was hands down one of the best hotel me and my family stayed at. Everything from the…

    Aug 12, 2021

  • The overall experience was good. The check in was quick and easy. reception staff were…

    Aug 9, 2021

See all 181 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Gym

    Property highlights

    Main amenities

    • 85 guestrooms
    • Daily housekeeping
    • Ski-in/ski-out access
    • 2 restaurants
    • Full-service spa
    • 1 indoor pool

    For families

    • Playground on site
    • Connecting/adjoining rooms available
    • Premium TV channels
    • Television
    • Free toiletries
    • Garden

    What’s around

    • In Melikgazi
    • Kayseri Castle - 3.7 mi / 6 km
    • City and Mimar Sinan Museum - 4.8 mi / 7.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Suite, Mountain View
    • Deluxe Double Room, Mountain View
    • Deluxe Family Room
    • Deluxe Studio, Mountain View
    • Romantic Suite Package
    • Special Offer Wild Horses & NatureTrip
    • Deluxe Studio, Mountain View, Ski Package
    • Deluxe Suite, Mountain View, Ski Package
    • Deluxe Room, Ski Package
    • Deluxe Family Room, Mountain View, Ski Package
    • Special Offer Cappadocia Trip
    • Special Offer Old City &Gastronomy Trip
    • Special Offer City Tour
    • Special Offer Valley Package
    • Deluxe Twin Room, Mountain View
    • Junior Suite, Mountain View
    • Executive Suite, Mountain View
    • Presidential Suite, Mountain View

    What’s around

    Landmarks

    • In Melikgazi
    • Kayseri Castle - 3.7 mi / 6 km
    • City and Mimar Sinan Museum - 4.8 mi / 7.8 km

    Getting around

    • Kayseri (ASR-Erkilet Intl.) - 17 min drive
    • Kayseri Station - 7 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    • Shopping center shuttle (surcharge)
    • Ski shuttle (surcharge)
    map
    See on map
    Germir Mahallesi, Sivas Caddesi, Kayseri, 38030, Kayseri, Turkey

    At a glance

    Hotel size

    • This hotel has 85 rooms
    • This hotel is arranged over 10 floors

    Arriving/leaving

    • Check-in time 2:00 PM-4:00 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets stay free (dogs and cats only)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle from 7:00 AM to 11:00 PM*

    Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
    • Free uncovered onsite extended parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited

    Other information

    • No alcohol served onsite
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Local cuisine breakfast daily (surcharge)
    • 2 restaurants
    • Coffee shop/café
    • Room service (during limited hours)
    • Barbecue grills
    • Microwave in a common area

    Things to do

    • Hiking/biking trails on site
    • Playground on site
    • Snow tubing on site
    • Bicycle rentals nearby
    • Ski lessons available nearby
    • Ski equipment rental shops nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snowboarding nearby
    • Snowmobiling nearby
    • Snowshoeing nearby

    Working away

    • Business center
    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 2142
    • Conference space size (meters) - 199

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2019
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Rooftop terrace
    • Garden
    • Picnic area
    • Terrace
    • Library
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Doorbell/telephone notification
    • Wheelchair-width doorways

    Languages Spoken

    • English
    • Turkish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Premium bedding
    • Memory foam mattress

    Things to enjoy

    • In-room massage available
    • Balcony

    Freshen up

    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch LED TV
    • Premium TV channels

    Stay connected

    • Free WiFi
    • Free international calls

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available

    Special features

    Spa

    The Social Club/SPA has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

    The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

    Dining

    The Black Lounge - Overlooking the garden, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

    The Roof Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

    Ski

    • Ski-in/ski-out access
    • Ski passes available
    • Ski shuttle (surcharge)
    • Ski storage
    • Ski lifts nearby
    • Ski runs nearby
    • Snow tubing on site
    • Snowboarding nearby
    • Snowmobiling nearby
    • Snowshoeing nearby

    Recreation

    On Site

    • Fitness facilities
    • Health club
    • Sauna
    • Hiking/biking trails on site
    • Playground on site
    • Snow tubing on site

    Nearby

    • Bicycle rentals nearby
    • Ski lessons available nearby
    • Ski equipment rental shops nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snowboarding nearby
    • Snowmobiling nearby
    • Snowshoeing nearby

    Fees & policies

    Optional extras

    • Local cuisine breakfast is offered for an extra charge of TRY 45 for adults and TRY 35 for children (approximately)
    • Airport shuttle service is offered for an extra charge of TRY 100 per vehicle (one-way, Maximum occupancy 9)
    • Area shuttle, shopping center shuttle, and ski shuttle service is offered for an extra charge
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
    • Futon beds are available for TRY 30 per night

    Children and extra bedsPay at property

    • Rollaway beds are available for TRY 12.0 per night
    • Airport shuttle for children between the ages of 3 and 12 costs TRY 50 (one-way)
    • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

    PetsPay at property

    • Service animals exempt from fees

    Pool, spa, and gym (if applicable)Pay at property

    • Pool access available from 8:00 AM to 10:30 PM
    • Children under 15 years old are not allowed in the spa without adult supervision
    • Guests under 3 years old are not allowed in the spa
    • Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
    • Guests under 3 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    Parties and events are allowed on site.

    Long-term renters welcome.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

    State tax ID - 0490365401

    State tax ID - 0490365401

    Guests may be permitted to bring a pet (birds or cats only) with advance notice. Dogs are not permitted.

    Also known as

    • The Kayseri Loft Hotel Hotel
    • The Kayseri Loft Hotel Kayseri
    • The Kayseri Loft Hotel Hotel Kayseri

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, The Kayseri Loft Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self, valet, and extended parking. Parking spots may be limited.
    • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
    • Yes, cats and dogs stay free. Service animals are exempt from fees.
    • You can check in from 2:00 PM - 4:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Kasik-La (2 mi), Cigerci Mehmet (2 mi), and Ciğerci Suat Usta (2 mi).
    • Yes, an airport shuttle is available from 7:00 AM to 11:00 PM on request. The charge is TRY 100 per vehicle one-way.
    • Have fun with onsite winter activities like snow tubing. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Kayseri Loft Hotel also has a sauna and a Turkish bath, as well as a picnic area and a garden.
    8.4.Very Good.
    • 10.0.Exceptional

      Amazing place to stay if you're going to the ski resorts. Prices for the shuttle could be cheaper. The hotel has incredible amenities and friendly staff to relax when you come back have room service until 2 etc.

      Sal, 3 night romance trip, Jan 3, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      One of our best hotel experiences in Turkey.

      Modern hotel with spacious rooms with a great layout. The breakfast was better than most hotel offerings around country. Very clean and I would recommend this hotel to anyone going to the area.

      1 night trip, Nov 6, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good hotel

      all ok, only thing that lets it down is the restaurant - NOT good at all. Also quite a distance from Capadoccia :-)

      mark, 3 night trip, Oct 23, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Beautiful and clean room, tastefully designed.

      1 night trip, Oct 16, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Loft hotel

      Very very nice , different than usual hotels, recidence concept. I recommend to everyone.

      Mehmet Engin, 1 night business trip, Oct 5, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      All was good and perfect and they were full of kindness

      7 night business trip, Aug 20, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Kayseri'de en iyisi

      Odalar konforlu. İç tasarımı hoş. Spa bölümü tek kelimeyle harika. Yemekler lezzetli. Çalışanlar kibar ve güler yüzlü. Tavsiye ederim.

      2 night trip with friends, Nov 21, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Water comes out of the shower because of a blockage inside the shower The pillows were so hard we couldn't sleep There is not enough lighting in the rooms From the moment I sat on the bed my body started feeling sensitive I think this hotel allows animals inside

      Ibrahim, 1 night family trip, Aug 23, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Could do better.

      It was a case of what could go wrong went wrong. Not the staff's fault but just one thing after another. First no internet in my room so I had to change rooms, then poor quality food from room service and "mini" drinks. The "glass" of wine was about 3cl. I asked the restaurant manager to come by the room to see the mini glassfull which he did. When he saw it he apologised and shrugged his shoulders with a "nothing I can do statement. The shower was only luke warm not hot. There was a stain on the yellow leather chair. Then the free breakfast was a limited amount of items so little choice for anyone non Turkish. Little was open at the hotel so again limited choices. When I checked out the tally for room service was wrong and they had added someone else's drinks to my bill. All was resolved in the end but just things that should have been dealt with by management. I would stay somewhere else next time.

      Timothy, 2 night trip, Apr 4, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very good!

      At first i got a room with no wifi, but they changed my room so everything was perfect i this place. Enjoied my stay very much!

      Sara, 1 night trip, Oct 16, 2020

      Verified Hotels.com guest review

    See all 181 reviews