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Grand Jersey Hotel & Spa, St. Helier

5 stars5 stars
EsplanadeSt. HelierJerseyJE2 3QAUnited Kingdom, 800-491-6126
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Excellent4.4 / 5
Room
Room is all right
Location
Great location
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
482See all 482 Hotels.com reviews
From 1,571 reviewsTripAdvisor Traveller Rating

Grand Jersey Hotel & Spa, St. Helier

Hotel Info: 866-539-8117

from $164
  • Superior Double Room, Ocean View
  • Classic Double Room, Sea View
  • Classic Double Room (may have frosted Windows)
  • Classic Single Room
  • Deluxe Twin Room, Sea View
  • Deluxe Double or Twin Room, Sea View
  • Deluxe Twin Room, Park View
  • Classic Twin Room, Sea View
  • Classic Twin Room (may have frosted window)
  • Standard Room
  • Deluxe Double or Twin Room, Park View
  • Deluxe Double or Twin Room, Balcony, Park View

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Ferry terminal shuttle *

Parking

  • Free valet parking (limited)

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Grand Jersey
  • Grand Jersey Hotel
  • Grand Jersey Hotel St. Helier
  • Grand Jersey St. Helier
  • Hotel Grand Jersey
  • Grand Jersey St Helier

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for GBP 25.00 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 20 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Meeting rooms 6
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1890
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

ESPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Tassili - This beachfront fine-dining restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open select days.

Victoria's - This brasserie specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.

Champagne Lounge - This beach bar specializes in British cuisine and serves lunch, dinner, and light fare. A children's menu is available.

Grand Jersey Hotel & Spa, St. Helier’s small print

Also known as

  • Grand Jersey
  • Grand Jersey Hotel
  • Grand Jersey Hotel St. Helier
  • Grand Jersey St. Helier
  • Hotel Grand Jersey
  • Grand Jersey St Helier

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for GBP 25.00 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 20 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 482 reviews

Grand Jersey Hotel & Spa, St. Helier
Outstanding5.0 / 5
Relaxing evening at the Grand
Pleasant relaxing evening at the Grand. Good service and excellent breakfast
1 night romance trip
Grand Jersey Hotel & Spa, St. Helier
Outstanding5.0 / 5
A lovely stay at a luxurious hotel. Fantastic service, excellent food.
1 night family trip
Grand Jersey Hotel & Spa, St. Helier
Excellent4.0 / 5
Grand Hotel - with grand service and staff
We had a lovely 3 night break. The staff were fantastic, nothing too much trouble. All staff went out of their way to smile and greet you, whether serving you or just passing you in the corridor. The breakfast was excellent, superb selection of cold and hot food. We were staying in a classic room , which was quite small and the bathroom a little 'tired'- and initially we were disappointed as we did not feel the room gave us the wow 5 star expectation.. However all the-other facilities including the lovely pool and spa were definitely 5 star. We appreciated the staff arranging for us to have a late check out as my husband was unwell during the last night of our stay and he needed to rest. Another example of excellent customer service-thank you!
3 night romance trip
Grand Jersey Hotel & Spa, St. Helier
Excellent4.0 / 5
Staff and Spa was amazing.
1 night trip
Grand Jersey Hotel & Spa, St. Helier
Excellent4.0 / 5
Nice Hotel in Jersey with a good Spa
Great hotel for value, don't expect a real 5 star hotel, would be a good 4 stars. Deluxe room with Sea View was really nice, king size bed amazing! We used the room service all around our stay which was good. We really enjoyed the spa and the gym facility which were included in the price with a free access, it was never busy. When we wanted to book the Tassili restaurant for Valentine's day (80£ menu per person), the staff would try to say that maybe it was too expensive and we could go to the other restaurant, with a la carte menu, cheaper. It's not really professional for a 5 star hotel! Anyway we went to Tassilli, the food was good and we had the restaurant just for us, as all the clients booked in the other restaurant. Good hotel a Jersey with a nice Spa, would recommend for the price.
3 night romance trip

See all reviews

Grand Jersey Hotel & Spa, St. Helier

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