2/10 Poor
29 January 2023
Very bad. Poorly kept facility, Staff doesn’t care
Horrible experience. This was actually the worst hotel I have ever stayed at in my entire life… Firstly, upon check-in the staff gave me a key to SOMEONE ELSES room! I went upstairs and opened the door to find a man laying in the bed which startled him and myself. After getting this issue corrected which seemed to be “blown off” by staff I go up to my actual room to find a not so clean room with holes in the walls/ceiling. This building was extremely low quality, and made me worried to stay there (which I ended up not doing)…. The hallways are cramped, elevator was sketchy, staff seemed to laugh off issues as if they weren’t a big deal. I actually ended up leaving, and getting another room elsewhere… upon time for checkout, staff tells me that another person had already turned in my keys and checked out of my room, which was NOT POSSIBLE, as I was not even on the property. I hated this entire experience and I will absolutely NOT be returning to this establishment ever again. Horrible time…


Evan
Evan, 1-night trip with friends
Verified Hotels.com guest review