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Quality Inn and Conference Center

2.5 star property
Pet-friendly Richmond hotel with indoor pool, connected to the convention centre

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Quality Inn and Conference Center

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
Indoor pool, pool umbrellas, pool loungers
Exterior
Coffee service
Property amenity

Overview of Quality Inn and Conference Center

7.0

Good

Property highlights

  • Pet-friendly
  • Pool
  • Free breakfast
  • Free parking
  • Gym
  • Air conditioning
Map
5501 National Rd E, Richmond, IN, 47374

What's around

  • Popular LocationRichmond Mall2 min drive
  • Popular LocationRose Garden3 min drive
  • Popular LocationGlenn Miller Park4 min drive
  • AirportRichmond, IN (RID-Richmond Municipal)15 min drive
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • ATM/banking services
  • Vending machine
Feel at home
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Heart of Richmond

Getting around

  • Dayton, OH (DAY-James M. Cox Dayton Intl.) - 35 min drive

Restaurants

  • Texas Roadhouse - 3 min drive
  • El Rodeo - 4 min drive
  • Red Lobster - 3 min walk
  • Yamato Steak House Of Japan - 3 min drive
  • 5th Street Coffee & Bagels - 7 min drive
Map

About this property

Quality Inn and Conference Center

When visiting Richmond, Quality Inn and Conference Center is a great choice to consider. Guests can take a dip in the indoor pool, or visit the 24-hour fitness centre for a workout.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4740 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Picnic area
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Quality Inn Richmond
Quality Richmond
Quality Hotel Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Does Quality Inn and Conference Center offer free cancellation for a full refund?
Yes, Quality Inn and Conference Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Quality Inn and Conference Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Quality Inn and Conference Center?
Yes, there's an indoor pool.
Are pets allowed at Quality Inn and Conference Center?
Yes, pets are welcome. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn and Conference Center?
Yes, there's free self and extended parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Quality Inn and Conference Center?
You can check in from 3 PM - 10 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Quality Inn and Conference Center and nearby?
Quality Inn and Conference Center has an indoor pool and a 24-hour fitness centre, as well as a picnic area.
What's the area around Quality Inn and Conference Center like?
Quality Inn and Conference Center puts you in the heart of Richmond. Popular attractions include Depot District, which is 6 minutes away by car.

Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

Danny, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Donald, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

LUCIA, 1-night trip
Verified Hotels.com guest review

6/10 Good

Fair stay
The hotel was under construction, but nothing was said ahead of time. The room was comfortable until it started raining outside. The ceiling leaked and we needed to put a bucket under the leak to catch the water. When I took a shower, rusty water poured out of the spigot. My guess is the room has not been used in awhile
Matt, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

victoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Donald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE!!!!
The receptionist was friendly. It is in a good location. That is about all I can say that is positive with this hotel. I have stayed at hotels all over the US and the world and this ranks as one of the top 5 worse hotels I ever stayed in, and I stayed in Thailand, Laos, and Vietnam. Take a look at the pictures. Absolutely disgusting. I could have taken more pictures, but you get the idea. If I didn't book through a third party, I would have left immediately. But I know how difficult that could be. What you cannot see is the smell. We went out and bought Febreze and used an entire can, which barely helped. This was a short notice trip so I was looking to save money. They are cheap and it shows. I guess you get what you paid for. The bathroom was so nasty, we decided to not shower at the hotel, but instead shower as soon as we got to our destination.
David, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed.
The hotel was under construction and half of the floor we were on was under construction. There were construction materials and dust in the hallway. The room itself looked like it had been started to be worked on but not finished. There was a hole in the wall in the bathroom.
1-night family trip
Verified Hotels.com guest review