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Quality Inn and Conference Center, Richmond

3 stars
5501 National Rd ERichmondIN47374United States of America, ‏‎855-239-9223
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2.2 / 5
Room
Room is not nice
Cleanliness
Dirty
Breakfast
Bad breakfast
Value for money
Poor value for money
81See all 81 Hotels.com reviews
From 134 reviewsTripAdvisor Traveller Rating

Quality Inn and Conference Center, Richmond

Hotel Info: 855-239-9223

from $59
  • 1 Queen Smoking Hot Tub
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking, Hot Tub
  • Standard 1 King Smoking
  • Standard two doubles smoking
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 135 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Quality Inn Richmond
  • Quality Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 20 per accommodation, per stay

In the hotel

Food and drink
  • Free buffet breakfast
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space size (feet) - 4745
  • Conference space size (meters) - 427
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Underground - This sports bar specializes in American cuisine. Open select days.

Quality Inn and Conference Center, Richmond’s small print

Also known as

  • Quality Inn Richmond
  • Quality Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 20 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.2 /5 from 81 reviews

Quality Inn and Conference Center, Richmond
Good3.0 / 5
You get what you pay for
We had just gotten up when the cleaning service knocked. We left 20 minutes later and asked the ladies if we could still get the room cleaned up a bit and some new towels. They wouldn't come back down. They wouldn't give us any extra towels except one. And they left it in a bag outside our room. No wash cloths in said bag. Breakfast was supposed to be 6-9 on Monday when we checked out. Well, at 8:45, it was all cleaned up. This used to be one of the best places in the area. We won't be going back.
2 night business trip
Quality Inn and Conference Center, Richmond
Fair2.0 / 5
Stay away from this pest-ridden place.
DO NOT STAY HERE! I was in town for the weekend for a powerlifting meet that was being held here. Despite the poor reviews, I went against my better judgement and stayed because it was cheap and I'd be able to make weigh ins easier. This hotel was pretty deplorable overall. The entire hotel had a very old, musty smell to it. My room, even though listed as "non-smoking" still had a slight smokers stench to it. Our king sized bed only had 1 pillow. Seriously, one pillow. The bathroom itself was clean but a couple of the hand towels had stains on them. The elevator was old and shaky. "The underground" restaurant in the lowest level of the hotel was closed, and according to the previous reviews, has been for some time. On top of all that, I'm pretty sure there was some kind of infestation in the carpet in the banquet room. I laid on the floor to stretch and warm-up before and during the meet and by the end of the night I was covered in what looked like flea bites. I know what you're thinking, well you get what you pay for right? well I've stayed at a number of other hotels that were cheaper and in much better condition. Super 8 and red roof in to be specific. Needless to say, I wont be staying at this hotel ever again and I'll be sure to heed the negative reviews about any hotel I look at in the future. I also think I'll be writing an email to the meet director to make sure he doesn't hold another event here, even if it was really cheap.
1 night romance trip
Quality Inn and Conference Center, Richmond
Poor1.0 / 5
Don't stay here
Needing a place to stay for the night we chose Quality Inn ans it was regrettable. outside was a mess, sidewalks crumbling, coffee cups and cigarette butts everywhere. The hotel smelled musty, the place needs serious updating. The furniture in our room was falling apart. The bathroom floor needed a deep clean, the tile grout was different colors ranging from just plain old to feces color. The carpet was dirty. To top it off the next morning I killed a bug.
1 night romance trip
Quality Inn and Conference Center, Richmond
Poor1.0 / 5
Not a property I can recommend
My recommendation is to not stay at this hotel. The staff was very friendly, but the condition of the property, common areas and room are very poor. For example, the arrow indicators in the elevator are broken out, the chairs in the lobby are thread-bare, the bedside lamp in our room did not work, the phone was dirty and the wallpaper in the bathroom was peeling. It is obvious that at one point this property was a good place to stay, but now it is run down. Did I mention the freight trains that run every 20 minutes throughout the night?
2 night family trip
Quality Inn and Conference Center, Richmond
Excellent4.0 / 5
one night stay
I needed a computer to make additional reservations and theirs was broken or something. Breakfast was a little thin. Not many towels.
1 night romance trip

See all reviews

Quality Inn and Conference Center, Richmond

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