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Casa Kaoba Hotel & Suites

Property class: 3.5
Hotel with spa, near Xplor Theme Park

Choose dates to view prices

Casa Kaoba Hotel & Suites puts you within a 10-minute drive of Xplor Theme Park and Terminal Punta Venado. Guests can indulge in deep-tissue massages at the spa, and Ceiba Negra serves breakfast, lunch, and dinner. Other features include an outdoor pool, a children's pool, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli

For families (6)

  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
$37 nightly
The total price is $48
Oct 2 - Oct 3
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

A hotel room with a large bed, a blue headboard, two bedside tables, and a window with blinds.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony

A modern hotel room with two beds, a TV, a ceiling fan, and a bathroom visible through a glass door.

Standard Double Room, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite

A hotel room with a black tufted headboard, white bedding, and patterned pillows.

Suite

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A modern hotel room with a sofa, two beds, a desk, and a green accent wall.

Suite, Multiple Beds

7.8 out of 10
Good
(15 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite

A modern interior with a seating area, a staircase, and a decorative wall.

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Presidential Suite

A spacious living area with a pool, ceiling fans, and modern furniture.

Presidential Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Map
Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710

What's nearby

  • Xplor Theme Park - 2 min drive - 2.9 km
  • Centro Maya Shopping Center - 3 min drive - 2.5 km
  • Río Secreto - 3 min drive - 4.3 km
  • Xenses Park - 4 min drive - 4.3 km
  • Quinta Avenida - 5 min drive - 4.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 13.3 miles/21.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪rosa roja - ‬8 min drive
  • ‪Cupcake Cafe - ‬6 min drive
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬6 min drive
  • ‪pepe’s food tequila - ‬9 min drive
  • ‪Riviera Maya Sandos Restaurant - ‬6 min drive

About this property

Casa Kaoba Hotel & Suites

  • Casa Kaoba Hotel & Suites puts you within a 10-minute drive of Xplor Theme Park and Terminal Punta Venado. Guests can indulge in deep-tissue massages at the spa, and Ceiba Negra serves breakfast, lunch, and dinner. Other features include an outdoor pool, a children's pool, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 39 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets stay free (dogs and cats only, 2 total)
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–noon
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Meeting room
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, kaoba wellness. Services include deep-tissue massages and massages. The spa is open daily.

Dining

Ceiba Negra - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Casa Kaoba & Suites Del Carmen
Casa Kaoba Hotel & Suites Hotel
Casa Kaoba Hotel & Suites Playa del Carmen
Casa Kaoba Hotel & Suites Hotel Playa del Carmen

Frequently asked questions

Does Casa Kaoba Hotel & Suites offer free cancellation for a full refund?

Yes, Casa Kaoba Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Kaoba Hotel & Suites?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Casa Kaoba Hotel & Suites?

Yes, cats and dogs stay free, with a limit of 2 total. A deposit of MXN 1000 per stay is required. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Casa Kaoba Hotel & Suites?

Yes, there's free self parking.

Is airport shuttle service offered by Casa Kaoba Hotel & Suites?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Casa Kaoba Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Casa Kaoba Hotel & Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min drive) is nearby.

What is there to do at Casa Kaoba Hotel & Suites and nearby?

Casa Kaoba Hotel & Suites has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Casa Kaoba Hotel & Suites?

Yes, there's an onsite restaurant, Ceiba Negra.

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