Skip to main content.
All properties in New York, New York, United States of America
1 room, 2 adults

The Lowell

5-star5 stars
28 East 63rd Street, New York, NY, 10065, United States of America

Luxury hotel with 4 restaurants, near Central Park
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This hotel was beautiful. Comfortable & quaint. I expected a smaller space for NYC but…May 2, 2021
  • Charming, beautiful , lovely best boutique hotel, we love it and always stay there every…Apr 18, 2021

The Lowell

from $855
  • Room, 1 King Bed (Lowell)
  • Deluxe Room, 1 King Bed
  • Junior Suite
  • Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom
  • Suite (Manhattan)
  • Suite (Hollywood)
  • Suite (Lowell)
  • Suite (Garden)
  • Suite, 2 Bedrooms
  • Penthouse, 2 Bedrooms
  • Suite, 2 Bedrooms (Lowell)
  • Deluxe Suite, 1 Bedroom (Lowell)
  • Deluxe Twin Room
  • Twin Room (Lowell)
  • Junior Suite, 2 Twin Beds (Deluxe)
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Junior Suite (Deluxe)
  • Junior Suite, Accessible (Deluxe)

What’s around The Lowell

Landmarks

  • In Upper East Side
  • Central Park - 3 min walk
  • 5th Avenue - 5 min walk
  • Central Park Zoo - 7 min walk
  • Museum of Modern Art - 14 min walk
  • St. Patrick's Cathedral - 15 min walk
  • Carnegie Hall - 16 min walk
  • Memorial Sloan-Kettering Cancer Center - 16 min walk

Getting around

  • LaGuardia Airport (LGA) - 23 min drive
  • John F. Kennedy International Airport (JFK) - 41 min drive
  • Liberty Intl. Airport (EWR) - 38 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 17 min drive
  • Caldwell, NJ (CDW-Essex County) - 27 min drive
  • Grand Central - 42 St. Station - 22 min walk
  • New York W 32nd St. Station - 4 min drive
  • New York 23rd St. Station - 5 min drive
  • Lexington Av.-63 St. Station - 5 min walk
  • 5 Av.- 60 St. Station - 5 min walk
  • Lexington Av.-59 St. Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-1:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Onsite valet parking (USD 65 per night; includes in/out privileges)

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1927
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • Chinese
  • Danish
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Pembroke Room - This restaurant specializes in American cuisine and serves breakfast and brunch.

Majorelle - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Jacques Bar - This cocktail bar specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

The Club Room - This cocktail bar overlooks the garden and specializes in French cuisine. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Sustainable Tourism Education Program (STEP), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Lowell is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2018 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

The Lowell’s small print

Also known as

  • Lowell Hotel
  • Lowell Hotel New York
  • Lowell New York
  • Lowell Hotel New York City
  • Lowell New York City
  • The Lowell Hotel
  • The Lowell New York
  • The Lowell Hotel New York

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Valet parking costs USD 65 per night with in/out privileges

Rollaway beds are available for USD 60.0 per night

Breakfast costs between USD 34 and USD 89 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 200 per accommodation, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Lowell

  • Does The Lowell offer free cancellation for a full refund?
    Yes, The Lowell does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Lowell?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Lowell?
    Yes. Valet parking costs USD 65 per night.
  • Are pets allowed at The Lowell?
    Yes, pets are welcome. There's a charge of USD 200 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Lowell?
    You can check in from 3 PM - 1:30 AM. Check-out time is noon.
  • Are there restaurants at or near The Lowell?
    Yes, there are 4 onsite restaurants, featuring alfresco dining, American cuisine, and garden views. Nearby restaurants include Match 65 (3-min walk), Serafina Always (3-min walk), and Daniel (3-min walk).
  • Is there an onsite casino at The Lowell?
    No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
  • What is there to do at The Lowell and nearby?
    Have fun with nearby activities like cycling and hiking. The Lowell also has a fitness center.

Recent reviews

Exceptional 9.6 From 50 reviews

Exceptional 10.0
Lovely hotel in Upper East Side. Perfect location. Wonderful, welcoming oasis.
VAZ716, us1 night family trip
Exceptional 10.0
Beautiful place to stay with attentive and very professional staff. Highly recommend to stay there is you are in NYC
PolinaP, us1 night trip with friends
Exceptional 10.0
Nice room, plenty of room, very clean. Staff so kind and attentive to needs of clients
Richard, us2 night family trip
Exceptional 10.0
Heaven in NYC
They treat you like VIPs. Tastefully decorated rooms, magnificent restaurant, and the general atmosphere makes it feel like a pied-a-terre designed all for you.
us2 night trip
Exceptional 10.0
Location Excellent staff Charming We thoroughly enjoyed our stay at the Lowell We will definitely return
us3 night family trip
Exceptional 10.0
Small, unique, and beautiful property. Enjoyed our stay. The staff is helpful, courteous and professional.
Terry/Nancy, us5 night family trip
Very Good 8.0
Ask for a back room
The room we had for this stay was a lower floor on street side, so very noisy through the night. The rooms are lovely, but damage to walls/floors is starting to show. Maybe a little refreshing is due, because the place is enjoyed so well. Staff is always top notch and helpful!
us1 night business trip
Exceptional 10.0
Great, out of the fray, hotel.
Beautiful boutique hotel with excellent service, great rooms and a nice, relaxing bar. Out of the fray and comfortable. Just what I want when I am in New York.
Thatcher, us2 night business trip
Exceptional 10.0
The overall ambience is quiet and calm; the flowers and fragrance through out the hotel give one a sense of luxury and beauty.
us1 night family trip
Very Good 8.0
first night's room was disappointing
Our first night we were put in a room that had a large AC unit right beside the bed. I was up most of the night as it went on and off. We asked to move the next night and were accommodated. I did get the impression we were initially given one of the worst rooms, although it was over $800 and not the entry level room choice.
us4 night romance trip

The Lowell