The Lowell

Photo gallery for The Lowell

Primary image
Flat-screen TV, DVD player, iPod dock, pay movies
Frette Italian sheets, premium bedding, down comforters, minibar
Frette Italian sheets, premium bedding, down comforters, minibar
Flat-screen TV, DVD player, iPod dock, pay movies

Overview of The Lowell

The Lowell

5.0 star property
Luxury hotel with 4 restaurants, near Central Park

9.6/10 Exceptional

156 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
28 East 63rd Street, New York, NY, 10065
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Library
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Manhattan
  • Central Park - 3 min walk
  • 5th Avenue - 5 min walk
  • Museum of Modern Art - 14 min walk
  • St. Patrick's Cathedral - 15 min walk
  • Columbus Circle - 16 min walk
  • Rockefeller Center - 17 min walk
  • Radio City Music Hall - 18 min walk
  • Metropolitan Museum of Art - 21 min walk
  • Grand Central Terminal - 22 min walk
  • Times Square - 23 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 17 min drive
  • Linden, NJ (LDJ) - 28 min drive
  • LaGuardia Airport (LGA) - 29 min drive
  • Newark Liberty Intl. Airport (EWR) - 42 min drive
  • John F. Kennedy Intl. Airport (JFK) - 49 min drive
  • New York W 32nd St. Station - 4 min drive
  • New York 23rd St. Station - 5 min drive
  • Grand Central - 42 St. Station - 22 min walk
  • Lexington Av.-63 St. Station - 5 min walk
  • 5 Av.- 60 St. Station - 5 min walk
  • Lexington Av.-59 St. Station - 6 min walk

About this property

The Lowell

Located 3 mi (4.9 km) from the airport, The Lowell offers a great location, putting you within just a 10-minute walk of Central Park and 5th Avenue. Guests can visit the fitness center for a workout or grab a bite to eat at Pembroke Room, one of 4 restaurants, which serves American cuisine and is open for breakfast. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travelers love the helpful staff and bar. Public transportation is just a short walk: Lexington Av.-63 St. Station is 5 minutes and 5 Av.- 60 St. Station is 5 minutes.

Languages

Arabic, Chinese (Mandarin), Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM - 1:30 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 65 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1927
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Languages

  • Arabic
  • Chinese (Mandarin)
  • Danish
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Thai

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Pembroke Room - This restaurant specializes in American cuisine and serves breakfast and brunch.
Majorelle - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Jacques Bar - This cocktail bar specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
The Club Room - This cocktail bar overlooks the garden and specializes in French cuisine. Happy hour is offered. Open daily.

Awards and affiliations

The Lowell is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Breakfast costs between USD 34 and USD 89 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 60.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 200 per accommodation, per stay

Parking

  • Valet parking costs USD 65 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards. Cash is not accepted.

Also known as

Lowell Hotel
Lowell Hotel New York
Lowell New York
Lowell Hotel New York City
Lowell New York City
The Lowell Hotel
The Lowell New York
The Lowell Hotel New York

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Exceptional

Mary, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best service and beautiful hotel in United state
David, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Top quality hotel experience.
Beautiful all around. Extraordinarily helpful staff.
Ronne, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The Very Best
This week was my second stay at this beautiful and elegant hotel, and it was wonderful. Everything was absolute perfection. The entire staff (including Emelie at the front desk) was incredibly gracious and helpful in every way possible. My accommodations were lovely and exactly what you would expect from the #1 hotel in NYC. Be sure to dine at the hotel's restaurant, Majorelle. Jacques is most charming and gracious (as is Guillame) and the food is the very best you will find in NYC. Does all of this come at a price? Yes. But, in my opinion, it is well worth it. My highest praise and highest recommendation for this exceptional hotel.
Elizabeth, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The Lowell is a beautiful, well kept facility that treats you like royalty. Overall the place is spotless, beautifully decorated and luxurious. The only reason for my less than perfect rating was that we found that one if the towels had make-up on it presumably from the past occupant. When we notified the staff they not only profusely apologized, but changed out all of the linens immediately. We will absolutely stay there again in the future.
Adrianna, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Holiday Celebration
Very quite, clean, and welcoming. A little disappointed the Club Room was closed for private events 2 nights and the bar was packed so there was no where to sit with a drink before dinner.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The service was outstsnding
Carol, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Brian, 3-night trip
Verified Expedia guest review