Fiesta Americana Condesa Cancun All Inclusive, Cancun

Checked in and the room type we reserved was not available (king/ oceanfront). They put us up in an oceanfront with two double beds which was comfortable, but not what we reserved. Phone in room did not work so we couldn't order room service, but we overlooked that. Let the management know of both of these issues, and they fixed the phone immediately, while relocating us to an oceanfront junior suite with a king bed for our last night there (we did not ask for an upgrade, but they offered, so we moved). Second room was amazing, views were spectacular and two bathrooms was nice to have, but the phone in the second room did not work either, so on our last morning there, while really looking forward to having breakfast on our balcony, overlooking the ocean, we could not order, due to the phone not working again. All in all, a wonderful place to stay, the staff is amazing and friendly, drinks are good and food is great! Just check your phone first if you think you might want to order room service....

Excelent hotel

I can't stress enough how wonderful Fiesta Americana Condesa Cancun is. We have been here multiple times and it just gets better and better. They have renovated the majority of the hotel and it is beautiful! We loved it before but now it is updated too. The staff, food, drinks........everything is perfect! Thank you!

I’ve stayed here twice and both time have been amazing. Great hotel with updated rooms. The beach location is perfect and close to all the great shopping.

Great time, would have enjoyed more activities