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Hampton Inn Plano-North Dallas, Plano

2.5 stars
4901 Old Shepard PlPlanoTX75093United States of America, ‏‎855-238-1591
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Good3.8 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Dirty
Amenities
Bad amenities
163See all 163 Hotels.com reviews
From 361 reviewsTripAdvisor Traveller Rating

Hampton Inn Plano-North Dallas, Plano

Hotel Info: 855-238-1591

from $84
  • Standard Two Doubles
  • Standard King
  • King Study w/sofabed SM
  • King Study w/sofabed NS
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • One King Bed, Non-Smoking, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Dallas Hampton Inn
  • Hampton Inn Dallas Hotel Plano-North
  • Hampton Inn Plano-North
  • Hampton Inn Plano-North Dallas
  • Hampton Inn Plano/North Dallas Hotel Plano
  • Plano Hampton Inn
  • Hampton Inn Plano-North Dallas Hotel
  • Hampton Inn Dallas Hotel
  • Hampton Inn Dallas

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hampton Inn Plano-North Dallas, Plano’s small print

Also known as

  • Dallas Hampton Inn
  • Hampton Inn Dallas Hotel Plano-North
  • Hampton Inn Plano-North
  • Hampton Inn Plano-North Dallas
  • Hampton Inn Plano/North Dallas Hotel Plano
  • Plano Hampton Inn
  • Hampton Inn Plano-North Dallas Hotel
  • Hampton Inn Dallas Hotel
  • Hampton Inn Dallas

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 163 reviews

Hampton Inn Plano-North Dallas, Plano
Outstanding5.0 / 5
Great hotel - would stay again!
Our favorite aspect of the room was the amazingly comfortable pillowtop mattress. Our sleep was restful and wonderful. The service at the hotel was also fantastic. Each person we spoke with was eager to help and more than willing to assist however necessary. Breakfast was delicious, and there were many options available.
1 night family trip
Hampton Inn Plano-North Dallas, Plano
Poor1.0 / 5
disappointing
I was hesitant about this stay on arrival when i noticed there were chunks of the ceiling that had fallen out of the entrance. Hesitation became dissapointment at check in when all of my credit/ debit cards as well as many of the cards of other group members were "declined" only to find out later upon checking with card company's and successfully running our cards with another employee that none of our cards had been run in the first place. Once we got into our room it was very clean and tidy aside from the holes in the bathroom sheet rock. The hotel had a hot water pipe burst near our room sometime during the night and so we were all awoken by fire alarms that were set off by the steam and by shop vaccuums outside our door. Through this the water had seeped under the walls and was coming up through the carpet in addition to losing the ability to shower. However irritating it was not being able to get a full nights sleep due to the alarms and vacuums I do understand that things happen. What I do not understand however was the reluctance to move us to a room that was dry. I am not someone who tends to complain but I was very disappointed in how the staff handled the situation
3 night business trip
Hampton Inn Plano-North Dallas, Plano
Poor1.0 / 5
Apparent deferred maintenance throughout the property; we had to change rooms due to wet carpet around a/c unit and smell; the WiFi was down half of the time.
1 night family trip
Hampton Inn Plano-North Dallas, Plano
Excellent4.0 / 5
Good stay.
Just spent one night. Had a great nice's sleep. Hotel appeared to be older, but it was in great shape. Staff was very efficient and nice. Breakfast was good.
1 night romance trip
Hampton Inn Plano-North Dallas, Plano
Good3.0 / 5
Corridors were extremely hot and smelled unpleasant. Room a/c didn't cool very well. Hotel staff was rarely seen at front desk. Waited 10 minutes to check out and finally just left without talking to staff.
1 night family trip

See all reviews

Hampton Inn Plano-North Dallas, Plano

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