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1 room, 2 adults
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Hotel 502, Phoenix

2.5 stars
502 W Camelback RoadPhoenixAZ85013United States of America, ‏‎800-491-6126
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2.9 / 5
Pool
Great pool
Service
Fantastic service
Vibe
Poor vibe
Amenities
Bad amenities
412See all 412 Hotels.com reviews
From 210 reviewsTripAdvisor Traveller Rating

Hotel 502, Phoenix

Hotel Info: 866-539-8117

from $69
  • Standard Room, 1 King Bed
  • Upgraded, One King Bed, Non-Smoking
  • Business Class King nonsmoking
  • Standard Room, 2 Queen Beds
  • Standard King Non Smoking
  • Deluxe Room
  • Suite
  • Run of House, no AC
  • Acccessible King Non Smoking
  • Business Class King smoking
  • Standard Two Queens nonsmoking
  • Studio King Suite Non Smoking
  • Standard Two Queens smoking
  • Upgraded, Two Queen Beds, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • 502 Hotel
  • 502 Phoenix
  • Hotel 502
  • Hotel 502 Phoenix

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge

In the hotel

Food and drink
  • Free continental breakfast
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Free use of nearby fitness center
  • Pool umbrellas
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1974
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hotel 502, Phoenix’s small print

Also known as

  • 502 Hotel
  • 502 Phoenix
  • Hotel 502
  • Hotel 502 Phoenix

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 412 reviews

Hotel 502, Phoenix
Good3.0 / 5
Probably won't be back
While making coffee one morning and trying to iron a shirt, the circuit tripped. The sad part was that the GFI was at the END of the electrical run, not the beginning, so I had to call down to the front desk and wait for someone to reset the circuit at the electrical panel. I shouldn't have blown in the first place, but it also should be re-wired properly.
1 night trip
Hotel 502, Phoenix
Excellent4.0 / 5
Art Deco Boutique Hotel
Staff was very friendly. Art Deco Boutique style Hotel. It's unique and over all clean but it's a work in progress. Dorothy is the Owner and does her own Art Work.
1 night trip
Hotel 502, Phoenix
Outstanding5.0 / 5
It's a great place to stay......
I pass by this hotel often and never knew i'd enjoy it as much as I did. Gonna go back and get more rest like I did my first and only visit. I highly recommend this hotel. You won't be disappointed.....
1 night trip
Hotel 502, Phoenix
Poor1.0 / 5
poor room
aiconditioner didn't woork well and it was 111 outside.
1 night trip with friends
Hotel 502, Phoenix
Poor1.0 / 5
***BE WARE***DISGUTING ROOM***
DISGUSTING!!! Room was filthy! This is almost embarrassing to say, but upon first entering the bathroom I was disgusted to find there was fecal matter stain/streak on the toilet seat! Really??? They don't even clean the toilets between stays? To top off the filthy room, the a/c was not working! It was 105 degrees that day is Phoenix, so you can imagine how hot it was. So I called the front desk and asked for a different room with working a/c. The front desk attendant said he could not move give me a different room, but that he would call maintenance to come take a look at it, mind you it's 11:30 at night and all I want is a shower and cool room to sleep in. Well, the attendant calls me back within a minute or two and says he can't get a hold of maintenance. So he said he'd give me a different room! Thank goodness right, except after going down stairs to get my new key we find that the key doesn't work. So attendant re-keys in the code. Back up stairs I go only to find the key still doesn't work! Go back down to the front desk, attendant says he's going to "upgrade" my room for free...the third room I got to was a little cleaner, but still needs work...but at least the a/couple worked and the toilet seat APPEARED to be free of fecal stains! I will NEVER EVER stay here agaim!
2 night family trip

See all reviews

Hotel 502, Phoenix

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