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1 room, 2 adults
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Hotel 502, Phoenix

2.5 stars2.5 stars
502 W Camelback RoadPhoenixAZ85013United States of America
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2.9 / 5
Room
Room needs to be improved
Location
Great location
Pool
Great pool
Service
Fantastic service
360See all 360 Hotels.com reviews
From 223 reviewsTripAdvisor Traveller Rating

Hotel 502, Phoenix

from $149
  • Standard Room, 1 King Bed
  • Upgraded, One King Bed, Non-Smoking
  • Business Class King nonsmoking
  • Standard Room, 2 Queen Beds
  • Standard King Non Smoking
  • Deluxe Room
  • Suite
  • Run of House, no AC
  • Acccessible King Non Smoking
  • Business Class King smoking
  • Standard Two Queens nonsmoking
  • Studio King Suite Non Smoking
  • Standard Two Queens smoking
  • Upgraded, Two Queen Beds, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • 502 Hotel
  • 502 Phoenix
  • Hotel 502
  • Hotel 502 Phoenix

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge

In the hotel

Food and drink
  • Free continental breakfast
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Free use of nearby fitness center
  • Pool umbrellas
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1974
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hotel 502, Phoenix’s small print

Also known as

  • 502 Hotel
  • 502 Phoenix
  • Hotel 502
  • Hotel 502 Phoenix

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 360 reviews

Hotel 502, Phoenix
Good3.0 / 5
Girls Night Away
spacious room, but day staff needs to work on being pleasant and welcoming.
1 night trip with friends
Hotel 502, Phoenix
Fair2.0 / 5
Felt unsafe
My mom and I were on a trip through Arizona and New Mexico from California. When we arrived at the hotel it was rainy and dark and looked kind of sketchy. We got checked in and decided to move the car to the back of the hotel thinking we could enter from the other side. There was a huge parking lot with only one car back there and a door that said emergency exit only. Out of the back corner of the parking lot a sketchy man walks past us and into the emergency exit only door. We return to the front of the building to park. As we walk into the hotel the weird man was sitting at the base of the elevators. We said hi but he gave us a weird look and didn't say anything so we decided to take the stairwell to the fourth floor to bypass the guy. The stairwell was dirty, smelled of cigarettes, and had graffiti on the walls. It was scary and unpleasant to walk to the top floor with all of our luggage. When I get to the door to enter the hallway there was NO HANDLE and had to pull on a dented piece of metal. Anyway, got to the room and could barely sleep that night because I was scared. Really unpleasant experience. The room sucked too.
1 night family trip
Hotel 502, Phoenix
Good3.0 / 5
Its a good deal for what it is. Though they are trying to do a retro 70's vibe with Comic book titles decorating the halls Water pressure and hot water is good. It has a pseudo modern feel with concrete floors and also kind of a dorm feel if you see the pictures you'll get a feel for what I'm saying. They didn't clean the room thoroughly. There was some left over like hair and dust from previous renters in the bed. I don't want to stay here again. Breakfast was really sucks.
1 night trip with friends
Hotel 502, Phoenix
Poor1.0 / 5
Dont Do It !!
The room was very dirty and sheets were also dirty, and had Hairpin them. see picture. lights did not work a very uncomfortable night and the help was very interested in her Phone and not helping the customers. a growing trend! Bed spread had burn holes in it and dirt on it like somebody put there shoes on top of it dirt in all the corners and the walls were in bad shape, Shower curtain was gray and dirty and the show curtain rod was bairly glued on a already damaged wall.
1 night trip with friends
Hotel 502, Phoenix
Fair2.0 / 5
To Good To Be True
Was told by business owners in the area to stay inside the hotel at night, since the area is frequented by people seeking illegal pharmaceuticals and ladies of the night. Hotel is not as clean and nice as the pictures lead you to believe.
2 night business trip

See all reviews

Hotel 502, Phoenix

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