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1 room, 2 adults
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ME Madrid, Madrid

4.5 stars
Plaza de Santa Ana, 14MadridMadrid28012Spain, 800-491-6126
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Excellent4.4 / 5
Location
Great location
Service
Fantastic service
Bar
Bar is awesome
Comfort
More comfort would be nice
308See all 308 Hotels.com reviews
From 2,546 reviewsTripAdvisor Traveller Rating

ME Madrid, Madrid

Hotel Info: 866-539-8117

from $170
  • Mode Room Santa Ana Views
  • Energy Room
  • Weekend Promo
  • Supreme room St Valentines Special
  • Aura Room
  • Deal of the day
  • Mode Room
  • Personality, Suite
  • Suite (Passion)
  • Package Deal
  • ME, Suite
  • Focus Studio1
  • Vibe, Room
  • Standard Special Promo
  • Grand Suite
  • Chic Suite
  • Sunny Dates special
  • Last Minute Deal Aura Room
  • Style Suite
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Hotel ME Madrid
  • Madrid ME
  • Me Madrid Reina Victoria Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: EUR 50 per stay

Optional extras

Self parking costs EUR 30 per day

Rollaway beds are available for EUR 30 per stay

Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Spa services on site
  • Nightclub
  • Health club
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 22
  • Conference space size (meters) - 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ana la Santa - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Roof - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • ME Madrid is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

ME Madrid, Madrid’s small print

Also known as

  • Hotel ME Madrid
  • Madrid ME
  • Me Madrid Reina Victoria Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: EUR 50 per stay

Optional extras

Self parking costs EUR 30 per day

Rollaway beds are available for EUR 30 per stay

Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 308 reviews

ME Madrid, Madrid
Outstanding5.0 / 5
Another Great Stay at ME Santa Ana
This is my third stay at this property because we like it. It's centrally located in Madrid near many bars and restaurants but the same can be said about other hotels. I like ME because some of the rooms are very spacious, have a very comfortable king size bed, contemporary design and smart electronic outlets, crazy good mini bar and a huge bathroom with a strong shower than can fit several people! Also good quality toiletries. My only complaint to Melia Management is that CNN needs to be offered at this hotel, especially during this US election cycle. For me CNN is MUST to feel at home in any hotel. Staff is very friendly and the pricey breakfast at the restaurant downstairs is only worth it if you are very hungry and willing to eat your heart out for 25 Euro. Would stay again if in the area. If you prefer a more relaxed sleep, stay away from rooms overlooking Plaza Santa Ana since late-night drinkers might keep you up!
1 night business trip
ME Madrid, Madrid
Outstanding5.0 / 5
Very helpful, knowledgeable staff. Only downside was the room was a bit noisy because of the rooftop bar.
2 night trip with friends
ME Madrid, Madrid
Outstanding5.0 / 5
Madrid favorite
Short layover stay. Excellent location. We've stayed here many times and keep coming back. Laid back vibe. Great value although rooms are small. But generally speaking, they are comfortable, clean and have everything you need. Good full length mirror frequently missing in smaller rooms. Nice amenities like slippers and robes. Staff is super.
2 night romance trip
ME Madrid, Madrid
Outstanding5.0 / 5
Beautiful hotel within walking distance to everything we wanted to do and see. Staff and service were also very accommodating.
1 night trip with friends
ME Madrid, Madrid
Good3.0 / 5
Room misrepresented
We had a rough check-in, and the room was not as described when we booked. Smaller than described, very dysfunctional floorpan, and the bathtub was half the size of what was in the pictures. They changed our room the next day, but only after paying an upgrade. Then we waited and waited and waited to change rooms. Front desk staff had the typical disinterest that was common to Spanish hotels in the past (didn't expect it here, though). Their attitude was like it was clearly my fault as I had booked the room. They failed to see why I was upset that the room was misrepresented. Once in the new room, we were fine, but the whole experience left a bad taste and we lost about 7 hours of vacation time to resolve the issue. No one apologized until I explained it to the front desk manager a couple of days later. She was very helpful, apologized, and said that it shouldn't have happened. Just so happens, there was a trainee working the front desk with her when I went up. The trainee was light years more customer-centric than the people who checked us in to the hotel. They should hire more people with the trainee's demeanor !
4 night romance trip

See all reviews

ME Madrid, Madrid

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