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Hotel Indigo Ottawa Downtown City Centre, Ottawa

3.5 stars
123 Metcalfe StOttawaONK1P5L9Canada, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Service
Fantastic service
Vibe
Awesome vibe
Location
Great location
WiFi
Good internet service
371See all 371 Hotels.com reviews
From 858 reviewsTripAdvisor Traveller Rating

Hotel Indigo Ottawa Downtown City Centre, Ottawa

Hotel Info: 866-539-8117

from $105
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Standard Room
  • One Queen Bed, Non-Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Superior Room
  • Standard Room, 1 King Bed with Sofabed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 1 per room (up to 75 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Hotel Indigo Ottawa Downtown City Centre
  • Indigo Ottawa Downtown City Centre

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: CAD 75.00 per day

Optional extras

Self parking costs CAD 21 per day with in/out privileges

Rollaway beds are available for CAD 15 per day

Breakfast costs between CAD 4 and CAD 13 per person (approximately)

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 4
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Phi Bistro and Bar - This bistro specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Indigo Ottawa Downtown City Centre, Ottawa’s small print

Also known as

  • Hotel Indigo Ottawa Downtown City Centre
  • Indigo Ottawa Downtown City Centre

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: CAD 75.00 per day

Optional extras

Self parking costs CAD 21 per day with in/out privileges

Rollaway beds are available for CAD 15 per day

Breakfast costs between CAD 4 and CAD 13 per person (approximately)

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 371 reviews

Hotel Indigo Ottawa Downtown City Centre, Ottawa
Outstanding5.0 / 5
The room was very good. We had breakfast in the hotel most days. Coffee could have been hotter.
4 night romance trip
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Outstanding5.0 / 5
Our stay in Ottawa
The staff in the hotel and restaurant were always very pleasant and helpful. It appeared as if only one elevator was working. The rooms are not large but well maintained. The shower has an odd configuration so that water may spray out. The hotel has a very central location to the downtown core.
2 night romance trip
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Outstanding5.0 / 5
My blue heaven...
Will go again...
1 night romance trip
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Excellent4.0 / 5
Ottawa getaway
We loved the location of the hotel and also the breakfast. Ottawa is a great spot!
2 night romance trip
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Excellent4.0 / 5
Pleasant visit
The front desk is excellent at all times as is the coffee shop. Lobby is very nice. There should be designated spots for vehicles to use when checking in. The cabs take up the entire front. Self parking is confusing so it would help to get details at check in. The very minor complaint about the room is that both the beds and the floors squeak. That I can live with. Everything was spotless, rooms, halls, elevator, everything. Plus it was quiet. Close to all the sights. Good job.
2 night trip with friends

See all reviews

Hotel Indigo Ottawa Downtown City Centre, Ottawa

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