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Embassy Suites Detroit - Southfield, Southfield

3.5 stars3.5 stars
28100 Franklin RoadSouthfieldMI48034United States of America, 855-239-9484
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Good3.5 / 5
Breakfast
Tasty breakfast
Location
Great location
Amenities
Amenities are not the best
Cleanliness
Could use a good cleaning
206See all 206 Hotels.com reviews
From 689 reviewsTripAdvisor Traveller Rating

Embassy Suites Detroit - Southfield, Southfield

Hotel Info: 855-239-9484

from $134
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Suite
  • King Suite Non-Smoking - Accessible
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Suite
  • Suite, 1 King Bed with Sofa bed

At a glance

Key facts

Hotel size

  • This hotel has 239 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Minimum check-in age is 21

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 mi

Also known as

  • Detroit Embassy Suites
  • Embassy Suites Detroit Southfield Aparthotel
  • Embassy Suites Detroit
  • Embassy Suites Detroit Aparthotel
  • Embassy Suites Detroit Aparthotel Southfield
  • Embassy Suites Detroit Southfield
  • Embassy Suites Southfield
  • Embassy Suites Southfield Detroit
  • Southfield Embassy Suites
  • Embassy Suites Detroit Southfield Hotel Southfield

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50 per stay

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Meeting rooms 3
  • Conference space size (feet) - 9500
  • Conference space size (meters) - 883
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Franklin Street Grill - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Embassy Suites Detroit - Southfield, Southfield’s small print

Also known as

  • Detroit Embassy Suites
  • Embassy Suites Detroit Southfield Aparthotel
  • Embassy Suites Detroit
  • Embassy Suites Detroit Aparthotel
  • Embassy Suites Detroit Aparthotel Southfield
  • Embassy Suites Detroit Southfield
  • Embassy Suites Southfield
  • Embassy Suites Southfield Detroit
  • Southfield Embassy Suites
  • Embassy Suites Detroit Southfield Hotel Southfield

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 206 reviews

Embassy Suites Detroit - Southfield, Southfield
Poor1.0 / 5
Terrible hotel
Upon walking into the hotel everything looked great. I was greeted by a friendly staff member and check in was quick. After this this went south. The elevators were slow and broken. I went to my room to find a dirty pillow. The rest of the place was pretty clean. I went to the workout room and the treadmill was broken, the elliptical machine cover fell off mid workout, and the temperature was about 90 degrees. I am here on business and woke up the following morning to no hot water. So had to take a terribly cold shower. I would not stay here for business again. There is a holiday garden inn that is much better and around the corner.
3 night business trip
Embassy Suites Detroit - Southfield, Southfield
Fair2.0 / 5
Unfortunate and a bit crazy
We've stayed at this Embassy location a couple of times now as Embassy Suites is our preferred hotel brand when traveling. This last stay has sort of sealed it for us on this one. The first night was rather insane. People were up yelling and slamming around until about 4AM. Don't get me wrong here, I'm all for a good drunken party! But, this one was being hosted in the bar and lounge area of the hotel, and as with most other Embassy Suites, whatever is happening there sounds like it's happening right outside your room, no matter where your room is. There was a definite lack of ability on the staff's part to control their hotel. Add into that the fact that this hotel does seem to still be in the midst of half done renovations and somewhat torn up rooms (our in suite door was split in half longways, etc), and you've got the reason that we won't be back. Which is unfortunate, because some of the staff here are quite awesome. However, having now written all that...I suppose that might explain the $125 per night incidental fee charge at check-in...this highest we have ever paid at any Embassy Suites.
2 night family trip
Embassy Suites Detroit - Southfield, Southfield
Good3.0 / 5
Okay, nothing to Rave about.
I had a class 1 day a week for a month. So I chose a different hotel every week. The room could definitely use an update. Stained carpets (big Red stains), the beds were not as comfortable as they were at the Westin or Marriott (Mariott had the best I would say). The room was spacious. The mini fridge did not work, and upon arrival I found hair in the bathtub where it had not been properly cleaned. No soaking in a tub here..lol. On the up-side, the breakfast was great, & FREE.
1 night business trip
Embassy Suites Detroit - Southfield, Southfield
Poor1.0 / 5
Embassy Suites Southfield, Michigan
This facility is far from being the Embassy Suites brand that I am familiar with. The rooms are old and outdated. The appliances in the room were not functional. The staff not organized, the happy hour was a joke ( salsa and chips, the breakfast buffet lacked presentation, the external property not maintained. I could really go on forever but I am sure you have a clear picture of my unpleasant visit.
2 night family trip
Embassy Suites Detroit - Southfield, Southfield
Excellent4.0 / 5
Great breakfast buffet
I enjoyed the hotel and the overall stay but I was disappointed on the time it took the room to warm up.
1 night trip with friends

See all reviews

Embassy Suites Detroit - Southfield, Southfield

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