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Herald Square Hotel, New York

3 stars
19 West 31st StreetNew YorkNY10001United States of America, 800-491-6126
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Good3.6 / 5
Location
Great location
Value for money
Best value for money
Service
Fantastic service
Comfort
Comfortable
942See all 942 Hotels.com reviews
From 1,580 reviewsTripAdvisor Traveller Rating
  • New York, NY (JRB-Downtown Manhattan Heliport) 12-min drive; 5.3 miles/8.5 km
  • New York, NY (LGA-LaGuardia) 17-min drive; 9.3 miles/14.9 km
  • Newark, NJ (EWR-Liberty Intl.) 25-min drive; 14.5 miles/23.3 km
  • New York, NY (JFK-John F. Kennedy Intl.) 27-min drive; 17.3 miles/27.9 km
  • New York W 32nd St. Station 3-min walk; 0.2 miles/0.3 km
  • New York Penn Station 6-min walk; 0.3 miles/0.5 km
  • New York 23rd St. Station 10-min walk; 0.5 miles/0.9 km
  • 28 St. Station 5-min walk; 0.2 miles/0.4 km
  • 34 St. Station 5-min walk; 0.2 miles/0.4 km
  • 33 St. Station 7-min walk; 0.3 miles/0.5 km
  • Discounted offsite parking

Herald Square Hotel, New York

Hotel Info: 866-539-8117

from $185
  • Deluxe Room
  • Superior Queen Room
  • Double Room, 2 Double Beds
  • Room, 1 Queen Bed
  • Renovated Queen Room
  • King Room
  • Double Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Discounted offsite parking

Other information

  • Smoke-free property

Also known as

  • Herald Hotel
  • Herald Square Hotel
  • Herald Square Hotel New York
  • Herald Square New York
  • Hotel Herald
  • Hotel Herald Square

Policies

Parcel deliveries will be accepted for a fee only for guests named on the reservation. Any deliveries received more than 2 weeks before a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 100.00 per stay

Optional extras

Parking is available nearby and costs USD 30 per 24 hours

Rollaway beds are available for USD 19.99 per night

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Free reception
  • Coffee/tea in a common area
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built 1894
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

Herald Square Hotel, New York’s small print

Also known as

  • Herald Hotel
  • Herald Square Hotel
  • Herald Square Hotel New York
  • Herald Square New York
  • Hotel Herald
  • Hotel Herald Square

Policies

Parcel deliveries will be accepted for a fee only for guests named on the reservation. Any deliveries received more than 2 weeks before a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 100.00 per stay

Optional extras

Parking is available nearby and costs USD 30 per 24 hours

Rollaway beds are available for USD 19.99 per night

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 942 reviews

Herald Square Hotel, New York
Outstanding5.0 / 5
Cutest boutique hotel in Manhattan
We were part of a fundraiser and chose this hotel because I stayed there before. It's a clean boutique hotel near Macy's. No frills but definitely clean which is more important to me than frills. They do have a continental breakfast which hit the spot before our fundraiser race.
2 night family trip
Herald Square Hotel, New York
Poor1.0 / 5
Avoid!
The toilet flooded when I was there, and as there was no phone number for reception in the room, I had to descend 4 floors to inform an indifferent reception staff member. Whilst a guy came to the room promptly and cut off the overflow from the toilet, there was still a considerable amount of raw effluent overflow in bathroom and adjoining the main room carpet. There was still a lingering odour from this toilet flood, and it was certainly unhygienic and detracted from the quality of my stay. Overall I was not satisfied with this experience and I felt the response of hotel management/staff was very poor e.g. zero effort to apologise or to seek to accommodate me in another room, and failure to respond to my subsequent email to them. The room was very basic (hostel like) and did not look as depicted in the main photos. Overall I would recommend avoiding staying here.
1 night trip
Herald Square Hotel, New York
Good3.0 / 5
Excellent location. Cleanliness a problem.
Wonderful location 2 blocks from Empire State building. Hotel in a historic building. Room very tiny with fake window. Somewhat claustrophobic. Cleanliness an issue. Room was neatened up but not cleaned on a daily basis.
4 night business trip
Herald Square Hotel, New York
Excellent4.0 / 5
Small but clean!
The room was much smaller than pictured but was very clean. We only stayed for the night so it was a great place to lay our heads down. Close to Madison Square Garden. The neighborhood had places that were sketch but we didn't have any issues and still felt safe walking to MSG & Penn station.
1 night family trip
Herald Square Hotel, New York
Fair2.0 / 5
get what you pay for
Awesome price for a night I needed to stay over in NYC, but air conditioner must have been 20 years old and the room smelled horrible when I used it. It was hot! that night so eventually I had to use it. No blow dryer either and in general unclean. Hotel staff was nice. Wish I would have spent the extra $30 for the night and had a great comfortable sleep in a small room.
1 night business trip

See all reviews

Herald Square Hotel, New York

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