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Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Exterior
Pool
Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

2.5-star property
City centre hotel within easy reach of Byward Market Square

8.2/10 Very good

1,140 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

Room options

About this area

What's nearby

  • In Downtown Ottawa
  • Byward Market Square - 4 min drive
  • University of Ottawa - 2 min drive
  • Rideau Canal - 11 min drive
  • Casino du Lac Leamy - 6 min drive
  • Parliament Hill - 12 min drive
  • Carleton University - 14 min drive
  • Nordik Spa-Nature - 12 min drive

Getting around

  • Ottawa International Airport (YOW) - 23 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 11 min drive
  • Ottawa Station - 11 min drive
  • Ottawa Fallowfield Station - 27 min drive

Restaurants

  • Kochin Kitchen - 5 min walk
  • Benny's Bistro - 5 min walk
  • Bite Burger House - 6 min walk
  • Khao Thai - 6 min walk
  • Bridgehead - 6 min walk

About this property

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Located in the entertainment district, Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel is a great choice for a stay in Ottawa. Free perks include WiFi and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Fellow travellers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 18.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Working away

  • Business centre
  • Meeting room
  • Conference space (1200 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Swimming pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • High chair

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Restaurant
  • Fitness facility
  • Indoor pool

Parking

  • Self-parking costs CAD 18.00 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Suites Ottawa Downtown East

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Yes, there's a pool.
Are pets allowed at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Yes. Self-parking costs CAD 18.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel and nearby?
Recommended spots to visit include Byward Market Square (9-min walk) and University of Ottawa (10-min walk), along with National Gallery of Canada (11-min walk) and Parliament Hill (1.2 mi).
Are there restaurants at or near Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Yes. Nearby restaurants include Kochin Kitchen (5-min walk), Benny's Bistro (5-min walk) and Bite Burger House (6-min walk).
What's the area around Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel like?
Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel is in Downtown Ottawa, a short 9-minute walk from Byward Market Square and 10 minutes' walk from University of Ottawa. The local area is considered walkable, as well as being good for sightseeing.

Reviews

8.2

Very good

8.9/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Last minute booking
Clean and comfortable! The lady at the front desk was nice and helpful. Would recommend.
Joel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Happy stay
Room was very clean, prompt service, breakfast was nice and staff looking after breakfast area very quick. Free parking would have been great but good part about it is in heated basement of the hotel as outside temperature was -15 c.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MARK, 1-night trip
Verified Hotels.com guest review

6/10 Good

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holuday Inn Express
Building and room was great. Too many people and insufficent breakfast seating area. Had to take breakfast up to room. Getting into the parking floors was very challenging, very sharp curves.
Angela, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Mahboubeh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Parking is expensive Clean rooms. Great location.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review