All hotels in Henrietta, New York, United States of America
1 room, 2 adults
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Fairfield Inn Rochester South, Henrietta

2.5 stars2.5 stars
4695 W Henrietta RdHenriettaNY14467United States of America, 855-239-9483
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Food
Delicious food
68See all 68 Hotels.com reviews
From 122 reviewsTripAdvisor Traveller Rating

Fairfield Inn Rochester South, Henrietta

Hotel Info: 855-239-9483

from $97
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Recent reviews

Excellent 4.2 /5 from 68 reviews

Fairfield Inn Rochester South, Henrietta
Outstanding5.0 / 5
Me and my wife love it
1 night romance trip
Fairfield Inn Rochester South, Henrietta
Poor1.0 / 5
Couldn't Manage Even the Basic Services
Travel here a lot and given the reviews thought we would try it. After a nights stay without even the basic services and no satisfaction I felt this situation warranted speaking up. The hotel was renovating - no notice was provided - we could have gotten over that if not for these things. Heater was broken. Made loud noises that sounded like it would blow up, had to turn it off. Woke up cold a couple of times with temps below 60 on the thermostat. Couldn't view TV digital matrixing on every channel the entire stay. No water pressure...at one point toilet wouldn't flush, in shower couldn't rinse conditioner out of my hair. We politely and respectfully spoke to the office throughout this process and they apologized for the inconvenience but couldn't manage to change my room. Finally they said they would make an adjustment to my bill in the morning but the individual on staff said she couldnt do it without talking to someone. She said she would email or call with an update on the processing of the refund later in the day. No call and no email. I tried calling the manager and the phone just rings off the hook. Their front desk staff was polite and respectful but its not enough in a situation where there is no maintenance on staff and nothing is working. We travel here all the time and expect much better from a hotel charging this kind of rate with a long list of amenities. My take away... they don't value their customers.
1 night family trip
Fairfield Inn Rochester South, Henrietta
Outstanding5.0 / 5
Nice hotel
Nice hotel, comfortable room. Hotel was under construction in lobby but still had breakfast available.
1 night family trip
Fairfield Inn Rochester South, Henrietta
Excellent4.0 / 5
One of the better places to stay in Henrietta
Very satisfied with our stay. No complaints.
2 night family trip
Fairfield Inn Rochester South, Henrietta
Outstanding5.0 / 5
Rooms were clean, Breakfast had a good selection, fruit was fresh everything was good, and clean
1 night romance trip

See all reviews

Fairfield Inn Rochester South, Henrietta

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