The Plaza Hotel Pioneer Park

Photo gallery for The Plaza Hotel Pioneer Park

Primary image
Living area | Flat-screen TV
Pillowtop beds, minibar, in-room safe, individually decorated
Living area | Flat-screen TV
Pillowtop beds, minibar, in-room safe, individually decorated

Overview of The Plaza Hotel Pioneer Park

VIP Access

The Plaza Hotel Pioneer Park

4.0 star property
4-star hotel in Downtown El Paso with restaurant and bar/lounge

9.2/10 Superb

524 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $173
Price available on 10/6/2022
Map
106 W MILLS AVENUE, El Paso, TX, 79901
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • 24-hour business center
  • 6 meeting rooms
  • 24-hour front desk
  • Computer station
  • Communal living room
For families
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Choose dates to view prices

About this area

What's nearby

  • In Downtown El Paso
  • Fort Bliss - 9 min drive
  • American Consulate - 29 min drive

Getting around

  • El Paso International Airport (ELP) - 16 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 36 min drive
  • El Paso Union Depot - 12 min walk

About this property

The Plaza Hotel Pioneer Park

4-star hotel in the heart of Downtown El Paso, rejuvenated in 2020
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at The Plaza Hotel Pioneer Park. The onsite Mexican cuisine restaurant, Ambar, features brunch. Free in-room WiFi is available to all guests, along with a health club and a 24-hour business center.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an elevator
  • A front desk safe, ATM/banking services, and a computer station
  • A 24-hour front desk, smoke-free premises, and a porter/bellhop
  • Guest reviews speak well of the helpful staff
Room features
All 130 individually furnished rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hydromassage showers, designer toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (USD 20 per day; includes in/out privileges)
  • Secured covered onsite valet parking (USD 25.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Private dining

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference space (1600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Communal living room
  • Health club

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Roll-in shower

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Ambar - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 2.0 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 30 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered self parking costs USD 20 per day with in/out privileges
  • Covered valet parking costs USD 25.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Plaza Hotel Pioneer Park El Paso
Plaza Pioneer Park El Paso
Plaza Pioneer Park
Property Plaza Hotel Pioneer Park El Paso
El Paso Plaza Hotel Pioneer Park Property
Property Plaza Hotel Pioneer Park
Plaza Pioneer Park El Paso
Plaza Hotel Pioneer Park
The Plaza Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel
The Plaza Hotel Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel El Paso

Frequently asked questions

Does The Plaza Hotel Pioneer Park offer free cancellation for a full refund?
Yes, The Plaza Hotel Pioneer Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Plaza Hotel Pioneer Park?
As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at The Plaza Hotel Pioneer Park on Oct 6, 2022 start from $173, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Plaza Hotel Pioneer Park?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Plaza Hotel Pioneer Park?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Plaza Hotel Pioneer Park?
Yes. Self parking costs USD 20 per day. Valet parking costs USD 25.00 per night.
What are the check-in and check-out times at The Plaza Hotel Pioneer Park?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at The Plaza Hotel Pioneer Park?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (13-min drive) and Speaking Rock Entertainment Center (19-min drive) are both nearby.
What is there to do at The Plaza Hotel Pioneer Park and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near The Plaza Hotel Pioneer Park?
Yes, Ambar offers Mexican cuisine. Nearby restaurants include Coffee Box (3-min walk), The Tap (4-min walk), and The Green Ingredient (4-min walk).
What's the area around The Plaza Hotel Pioneer Park like?
The Plaza Hotel Pioneer Park is in Downtown El Paso, a short 2-minute walk from Plaza Theater and 6 minutes' walk from Southwest University Park.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

4/10 Fair

Very Disappointed
The front desk charged me for valet parking which we did not use and also did not inform us about the sitting on the roof to enjoy the views, did not really tell us anything about the hotel or surrounding areas to go out and explore El Paso. The neighbor next door kept us up all night terrible did not get much sleep. Room very small for paying over $400.00 for the night was not what we expected. VERY DISAPPOINTED...
Elizabeth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gloria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good Vibrations
The Valet began the tone of an excellent stay, the front desk clerk continued the tone
R Allen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jorge R., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and restaurant!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!! The hotel staff that we encountered and/assisted us with our stay were extremely friendly and kind they exhibited extraordinary professionalism but still making you feel like more than just a guest - can’t wait to go back
Elida, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Inconsiderate
Very comfortable, However I wasn’t offered a parking pass day one and it cost me more money . I feel this should be offers to all upon check in .
Susan Elaine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, clean hotel with good people working there!
Fauzi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night family trip
Verified Hotels.com guest review