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Hotel Lucerna Tijuana

Photo gallery for Hotel Lucerna Tijuana

Front of property - evening/night
Outdoor pool
Outdoor pool
Outdoor pool
Lucerna select, 1 Cama King Size | Premium bedding, in-room safe, desk, blackout drapes

Overview of Hotel Lucerna Tijuana

VIP Access

Hotel Lucerna Tijuana

4.5 star property
Luxury hotel in Zona Rio with 2 restaurants and spa

8.0/10 Very Good

1,004 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $134
Price available on 12/11/2022
Map
Paseo del los Heroes #10902, Zona Rio, Tijuana, BC, 22320
Main amenities
  • Daily housekeeping
  • 2 restaurants and 6 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • In-room childcare
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Zona Rio
  • Estadio Caliente - 11 min drive
  • Las Americas Premium Outlets - 16 min drive
  • U.S. Consulate General Tijuana - 7 min drive
  • Rosarito Beach - 36 min drive

Getting around

  • Tijuana Intl. Airport (TIJ) - 14 min drive
  • San Diego, CA (MYF-Montgomery Field) - 35 min drive
  • San Diego Intl. Airport (SAN) - 36 min drive
  • San Diego, CA (SEE-Gillespie Field) - 43 min drive
  • San Diego Santa Fe Depot - 20 min drive

Restaurants

  • La Casa del Mole - 2 min walk
  • Mision 19 - 4 min walk
  • Mr. Pampas - 5 min walk
  • Los Remedios Restaurante - 5 min walk
  • Cien Años - 6 min walk

About this property

Hotel Lucerna Tijuana

A great choice for a stay in Tijuana, Hotel Lucerna Tijuana is just 4.4 mi (7.1 km) from the airport. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 6 bars/lounges. This luxurious hotel also features an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers say good things about the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 168 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–noon
  • 2 restaurants
  • 6 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 3 buildings/towers
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Lucerna
Hotel Lucerna Tijuana
Lucerna Hotel
Lucerna Hotel Tijuana
Lucerna Tijuana Hotel
Tijuana Hotel Lucerna
Tijuana Lucerna
Lucerna Tijuana
Lucerna
Hotel Lucerna Tijuana Hotel
Hotel Lucerna Tijuana Tijuana
Hotel Lucerna Tijuana Hotel Tijuana

Frequently asked questions

Does Hotel Lucerna Tijuana offer free cancellation for a full refund?
Yes, Hotel Lucerna Tijuana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Lucerna Tijuana?
As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Hotel Lucerna Tijuana on Dec 11, 2022 start from $134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Lucerna Tijuana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Lucerna Tijuana?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Lucerna Tijuana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Lucerna Tijuana?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Lucerna Tijuana?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Lucerna Tijuana?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (3-min drive) is nearby.
What is there to do at Hotel Lucerna Tijuana and nearby?
Hotel Lucerna Tijuana has 6 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Lucerna Tijuana?
Yes, there are 2 onsite restaurants. Nearby restaurants include Mision 19 (4-min walk), Mr. Pampas (5-min walk), and Los Remedios Restaurante (5-min walk).
Does Hotel Lucerna Tijuana have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Lucerna Tijuana like?
Hotel Lucerna Tijuana is a short 13-minute walk from Paseo Chapultepec and 14 minutes' walk from Plaza Rio Commercial Center. Travelers say that the hotel is in a great location.

Overall score and ratings

8.0

Very Good

8.3/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Victor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Larry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Victor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enrique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucerna and K-Tower are hands down the best hotels in Tijuana. The service and the rooms are amazing.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Not good condition, need renovation
Condition is not very good, shower drain was clogged, need to renovate
Hector G, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was amazing. Staff is great! Restaurant was great.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Maday, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zoila, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Unsafe and mediocre
The room was not cleaned very well. My pillows smelled like arm pits. There was hair around the base of the toilet. There was a razor cover still on the sink. There were hardly any tissues in the tissues box. Absolutely not towels to dry my hands. No towels to use as a mat outside of the shower. We indicated we had two people and a child yet we only got two towels. Only one of our keys worked. We arrived at 3pm for check in and were told rooms were not ready for another 20 minutes. We waited and then no one called us to let us know it was ready even though they saw us waiting in the lobby. We had to go up to ask and we’re told oh yeah it’s ready. They gave us two keys and only one worked. We tried to eat at the restaurant and no one would help us until we approached a server and then they told us to wait about her 15 minutes as we could only sit outside. The inside was empty with only a few people eating. Lastly at 4am someone came into our room with a key!! We had the stroller behind the door so it prevented them from coming in!
Laura, 1-night family trip
Verified Hotels.com guest review