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Shangri-la Hotel Surabaya, Surabaya

5 stars
JL. May. Jend. Sungkono 120SurabayaEast Java60256Indonesia, 800-491-6126
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Excellent4.4 / 5
Service
Fantastic service
Pool
Great pool
Food
Delicious food
Vibe
Decent vibe
44See all 44 Hotels.com reviews
From 573 reviewsTripAdvisor Traveller Rating

Shangri-la Hotel Surabaya, Surabaya

Hotel Info: 866-539-8117

from $73
  • Executive Room (10 Days Advance Purchase)
  • Horizon Executive Room
  • Executive Room, 1 King Bed
  • Deluxe Room (14 Days Advance Purchase)
  • Executive Suite
  • Executive Room (14 Days Advance Purchase)
  • Horizon Club, Deluxe Room, 1 King Bed
  • Deluxe Room
  • Deluxe Room (10 Days Advance Purchase)

At a glance

Key facts

Hotel size

  • This hotel has 368 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

  • Valet parking *

Offsite

  • Free area shuttle

Also known as

  • Hotel Shangri-la Surabaya
  • Shangri-la Hotel Surabaya
  • Shangri-la Surabaya
  • Shangri-la Surabaya Hotel
  • Surabaya Shangri-la
  • Surabaya Shangri-la Hotel
  • Shangri La Surabaya
  • Shangri-La Hotel Surabaya Java
  • Surabaya Shangri La

Optional extras

Valet parking costs USD 5 per day

Rollaway beds are available for USD 62.00 per night

Breakfast is offered for an extra charge of USD 22 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Health club
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Nightclub
  • Children's pool
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

CHI, The Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

JAMOO - This restaurant serves breakfast, lunch, and dinner.

Nishimura - This restaurant serves lunch and dinner.

Portofino - This restaurant serves dinner only.

Shang Palace - This restaurant serves lunch and dinner.

Desperados - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Shangri-la Hotel Surabaya, Surabaya’s small print

Also known as

  • Hotel Shangri-la Surabaya
  • Shangri-la Hotel Surabaya
  • Shangri-la Surabaya
  • Shangri-la Surabaya Hotel
  • Surabaya Shangri-la
  • Surabaya Shangri-la Hotel
  • Shangri La Surabaya
  • Shangri-La Hotel Surabaya Java
  • Surabaya Shangri La

Optional extras

Valet parking costs USD 5 per day

Rollaway beds are available for USD 62.00 per night

Breakfast is offered for an extra charge of USD 22 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 44 reviews

Shangri-la Hotel Surabaya, Surabaya
Excellent4.0 / 5
Business Hotel
Its a good hotel to stay only the restaurant was very crowded at night and for the Hotel guest it was difficult to get a table . The staff is very friendly
2 night business trip
Shangri-la Hotel Surabaya, Surabaya
Outstanding5.0 / 5
When I Stay In Shangrilla Hotel
Very satisfied, very good, and comfortable. Great room, delicious breakfast, and quality of hotel service is good.
1 night trip
Shangri-la Hotel Surabaya, Surabaya
Outstanding5.0 / 5
Utterly lovely
2 night trip with friends
Shangri-la Hotel Surabaya, Surabaya
Outstanding5.0 / 5
Great place to stay
Great hotel and super friendly staff
1 night trip
Shangri-la Hotel Surabaya, Surabaya
Outstanding5.0 / 5
convenient and luxurious hotel
location is good and stay was wonderful with friendly staffs
1 night business trip

See all reviews

Shangri-la Hotel Surabaya, Surabaya

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