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Shangri-la Hotel Surabaya, Surabaya

5-star5 stars
JL. May. Jend. Sungkono 120SurabayaEast Java60256Indonesia
Family-friendly hotel with 5 restaurants and full-service spa
  • Free WiFi and free parking
  • English spoken
Fabulous8.6
Amenities
Great amenities
Vibe
Awesome vibe
Food
Delicious food
Value for money
Fairly good value for money
49See all 49 Hotels.com reviews
From 683 reviewsTripAdvisor Traveller Rating

Shangri-la Hotel Surabaya, Surabaya

from $73
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Horizon Club, Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Horizon Executive, Room, 1 King Bed
  • Executive Suite
Want more choice? Check out our other properties in Surabaya.

At a glance

Key facts

Hotel size

  • This hotel has 368 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

  • Valet parking *

Offsite

  • Free area shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Health club
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Nightclub
  • Children's pool
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Year Built 1995
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

CHI, The Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

JAMOO - This restaurant serves breakfast, lunch, and dinner.

Nishimura - This restaurant serves lunch and dinner.

Portofino - This restaurant serves dinner only.

Shang Palace - This restaurant serves lunch and dinner.

Desperados - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Shangri-la Hotel Surabaya, Surabaya’s small print

Also known as

  • Hotel Shangri-la Surabaya
  • Shangri-la Hotel Surabaya
  • Shangri-la Surabaya
  • Shangri-la Surabaya Hotel
  • Surabaya Shangri-la
  • Surabaya Shangri-la Hotel
  • Shangri La Surabaya
  • Shangri-La Hotel Surabaya Java
  • Surabaya Shangri La

Optional extras

Valet parking costs USD 5 per day

Rollaway beds are available for USD 61.00 per night

Breakfast is offered for an extra charge of USD 22 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 46 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri-la Hotel Surabaya, Surabaya

Landmarks

  • Ciputra World Mall (8-minute walk)
  • Surabaya Town Square (23-minute walk)
  • Surabaya Zoo (35-minute walk)
  • Mpu Tantular Museum (36-minute walk)
  • Royal Plaza Surabaya (2.4 mi / 3.9 km)
  • Sharp Bamboo Monument (3 mi / 4.8 km)
  • Supermall Pakuwon Indah (3 mi / 4.9 km)
  • BG Junction (3.1 mi / 5 km)

Getting around

  • Surabaya (SUB-Juanda) 30-min drive
  • Surabaya Pasar Turi Station 14-min drive
  • Surabaya Gubeng Station 16-min drive
  • Free self parking
  • Valet parking (surcharge)
  • Limited parking
  • Free area shuttle
  • Airport shuttle (surcharge)

Shangri-la Hotel Surabaya, Surabaya

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