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Crowne Plaza Memphis East, Memphis

3.5 stars
2625 Thousand Oaks BlvdMemphisTN38118United States of America, ‏800-491-6126
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Good3.8 / 5
Service
Fantastic service
Location
Great location
Room
Room is not nice
Cleanliness
Dirty
1553See all 1,553 Hotels.com reviews
From 464 reviewsTripAdvisor Traveller Rating

Crowne Plaza Memphis East, Memphis

Hotel Info: 866-539-8117

from $90
  • Standard Connecting King
  • Standard Room
  • Standard Room, View
  • Room, 2 Queen Beds, Non Smoking
  • Accessible King
  • Executive Room, 1 King Bed, Non Smoking
  • Accessible King Roll-in Shower
  • Suite Connecting Accessible King
  • Standard Room, 2 Double Beds
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • King, Executive Room, 1 King Bed, Non Smoking
  • Suite Connecting Double
  • King, Room, Accessible, Non Smoking
  • Suite Connecting Double
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Executive Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed with Sofabed
  • Standard Room
  • King, Room, Accessible, Bathtub

At a glance

Key facts

Hotel size

  • This hotel has 319 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours

Parking

  • Free extended parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Hotel Memphis
  • Memphis Hotel
  • Crowne Plaza Memphis East Hotel
  • Crowne Plaza Memphis East

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Outdoor pool
Working away
  • Business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms 16
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Blue Shoe Bar and Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Crowne Plaza Memphis East, Memphis’s small print

Also known as

  • Hotel Memphis
  • Memphis Hotel
  • Crowne Plaza Memphis East Hotel
  • Crowne Plaza Memphis East

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 1553 reviews

Crowne Plaza Memphis East, Memphis
Excellent4.0 / 5
Little gem
We stayed at a neighboring hotel a few months prior and this one was so much better. The property is gated and has security which is great when you're coming in late from out of town. There a several fast food chains nearby. My favorite things were the spacious rooms and the beds that you just melt into like clouds. We slept like babies. The A/C units kept us comfy, while the complimentary his/her tired leg/foot salves were perfect to lull us off to sleep. I will say the hallway carpet is a little dated and the wallpaper was peeling (taped in some places). But I did not feel the room itself was lacking in any way. The walls are thin but I suspect we just had a loud neighbor. Overall, this is just what we were looking for at a price we could afford.
2 night romance trip
Crowne Plaza Memphis East, Memphis
Good3.0 / 5
Desperately need a make-over
The area is bad. The speaker on the main entrance gate is broken. The wall paper inside the hallways is coming apart. Honestly, I have never stayed in a nice, reputable hotel that looks so runned down. Was not impressed & this hotel needs a nice make-over.
1 night romance trip
Crowne Plaza Memphis East, Memphis
Fair2.0 / 5
Not worth the money paid
I was not very pleased with the room. There was hair everywhere from either the person that cleaned or the person that stayed in the room beforehand. The bathroom the shower was hard to turn on and once I did the water started filling up immediately like it had draining issues. The stopper was disconnected and on the side of the tub and it looked as though it was broken off. We did not shower. My baby loved the two pools indoor and outdoor so that was a plus in her eyes it just did not look clean the hot tub was out of order but people kept jumping in. They did keep the towels stocked so that was a plus but the environment altogether put me in germaphobe mode. We went to eat downstairs and there were no kid friendly options so I asked could they take the chicken out of the quesadilla and just make it a cheese one for my child and I ordered the regular one for me and she charged me the same price for both! I do not think we will return for another visit
1 night family trip
Crowne Plaza Memphis East, Memphis
Good3.0 / 5
Free parking; free breakfast; easy to get to
Nice lobby and dining area. Polite staff. Hallways and room were dated with wallpaper peeling, old grout, slow toilet. Sink area up to date. Two pools. Outdoor pool needed maintenance in seating area.
1 night family trip
Crowne Plaza Memphis East, Memphis
Excellent4.0 / 5
nice place, sweet staff, great breakfast
2 night family trip

See all reviews

Crowne Plaza Memphis East, Memphis

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