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1 room, 2 adults

Crowne Plaza Memphis East, Memphis

3.5-star3.5 stars
2625 Thousand Oaks Blvd, Memphis, TN, 38118, United States of America

3.5-star hotel in Memphis with outdoor pool, indoor pool
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.2
Bar
Bar is awesome
Service
Fantastic service
Location
Location is ok
Cleanliness
Could use a good cleaning
408See all 408 Hotels.com reviews
From 602 reviews

TripAdvisor Traveller Rating

Crowne Plaza Memphis East, Memphis

from $75
  • Standard Room
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility)
  • Room, 2 Queen Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

What’s around Crowne Plaza Memphis East, Memphis

Landmarks

  • Theatre Memphis - 3.1 mi / 5 km
  • University of Memphis - 5.2 mi / 8.3 km
  • Graceland - 9.2 mi / 14.8 km
  • Liberty Bowl Memorial Stadium - 6.8 mi / 11 km
  • Pink Palace Museum - 7 mi / 11.2 km
  • Dixon Gallery and Gardens - 3 mi / 4.8 km
  • Memphis Botanic Gardens- Hardin Hall - 3.2 mi / 5.2 km
  • Lichterman Nature Center - 3.6 mi / 5.8 km

Getting around

  • Memphis, TN (MEM-Memphis Intl.) - 11 min drive
  • Memphis Central Station - 18 min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 319 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available at scheduled times during limited hours. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times

Parking

  • Free extended parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Blue Shoe Bar and Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza Memphis East, Memphis’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Also known as

    • Hotel Memphis
    • Memphis Hotel
    • Crowne Plaza Memphis East Hotel
    • Crowne Plaza Memphis East

    Optional extras

    Buffet breakfast is offered for an extra charge of USD 11.95 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Memphis, Tennessee, United States of America

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    Recent reviews

    Good 7.2 From 408 reviews

    Poor 2.0
    The worse place ever
    Worse ever receptionist key didn't work, dishes was nasty overall the worse I was already stressed a d to think I whoud had peace not at all the worst will not recommend really want my dam MONEY back was not worth the extra stress
    Cynthia, us1 night family trip
    Good 6.0
    Meh.
    Standard 'East side, near the airport' hotel. Staff super friendly and accommodating. Lobby modern and mostly clean. There was a definite odor of must/mildew which may have been creeping in from the pool around the corner. Hotel bar was nice, but understaffed for the crowd size. Pools were nice until kids clouded them up real good. Room was pretty worn down in terms of bathroom floor grout and corners. Bed was comfy but carpet and chair were both stained and kind of gross. Very run of the mill hotel with a more modern lobby than the rooms. We stayed for 1 night so it was fine.
    Lisa, usFamily trip
    Good 6.0
    A Big Disappointment
    At check in customer service was awesome! Our room was clean. The front lint and by elevators stayed wet from kids in and out of the pool and I walk on a cane. Vent was closed on 7th floor it was extremely hot and I have epilepsy. Heat is one of the triggers. No one opened the vents. We kept having to get new key cards although they weren’t by our phones or credit cards. There were crowds of teenagers outside the hotel as well as on the 7th floor all weekend that smelled like marijuana. Sunday our room wasn’t cleaned and we weren’t given any clean face towels til 10:15 pm and I had to go down to the front desk to get them. Upon checking out on Memorial Day at 8:15 am the MOD wasn’t there yet and I was told because of the inconveniences I would get 20% back. We shall see! WE WILL NEVER STAY HERE AGAIN!!!
    Michelle, us3 night romance trip
    Poor 2.0
    Horrible experience- left a day early due to no air conditioning and they refused a refund. Ice machine was broken, no breakfast included though advertised and no handicapped room. When we asked where to park we were told the only safe place is out front. False fire alarm and even though we asked for a handicapped room we were placed on the 12th floor!
    Pamela, us2 night romance trip
    Poor 2.0
    Our stay was not as pleasant as I thought it would be. Our room was hot.,Bad customer service
    usRomance trip

    Crowne Plaza Memphis East, Memphis

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