Guests
All properties in Puebla, Puebla, Mexico

Arkana Hotel By Rotamundos

4-star hotel in Puebla with spa and health club

  • Free WiFi and free parking
From
$35

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Reception
  • Reception
  • Presidential Suite - Balcony
  • Family Suite - Bathroom
  • Reception
Reception. Image 1 of 68
1 / 68Reception
Calle Atoyac #10 Col. La Paz, Puebla, 72160, PUE, Mexico
9.2.Superb.
  • Nice view

    Jul 30, 2021

  • Amplias, nuevas y bonitas recamaras. Excelente zona

    Jan 6, 2020

See all 43 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Gym

Property highlights

Main amenities

  • 22 guestrooms
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Room service
  • Health club

For families

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
  • Cable TV service

What’s around

  • Heart of Puebla
  • Puebla Cathedral - 42 min walk
  • Zocalo Square - 42 min walk
  • Fuente de los Frailes - 17 min walk
  • Triangulo Las Animas Shopping Center - 24 min walk
  • Galerías Serdán - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Presidential Suite
  • Superior Room
  • Superior Double Room
  • Standard Double Room
  • Family Suite

What’s around

Landmarks

  • Heart of Puebla
  • Puebla Cathedral - 42 min walk
  • Zocalo Square - 42 min walk
  • Fuente de los Frailes - 17 min walk
  • Triangulo Las Animas Shopping Center - 24 min walk
  • Galerías Serdán - 24 min walk
  • Cuexcomate Volcano - 27 min walk
  • Museum of the Mexican Army and Air Force - 30 min walk
  • Uriarte Talavera - 33 min walk
  • National Museum of Mexican Railroads - 33 min walk
  • Bello Museum - 39 min walk

Getting around

  • Puebla Intl. Airport (PBC) - 35 min drive
  • Puebla–Cholula Tourist Train Terminal - 12 min drive
map
See on map
Calle Atoyac #10 Col. La Paz, Puebla, 72160, PUE, Mexico

At a glance

Hotel size

  • This hotel has 22 rooms

Arriving/leaving

  • Check-in time 3:00 PM-3:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Height restrictions apply for onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Coffee shop/cafe
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Full-service spa
  • Health club

Services

  • 24-hour front desk

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, spa. Services include massages.

The spa is open daily.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of MXN 145 for adults and MXN 145 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

There is limited hot water on site.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

  • ARKANA HOTEL PUEBLA
  • ARKANA PUEBLA
  • ARKANA
  • Hotel ARKANA HOTEL PUEBLA
  • PUEBLA ARKANA HOTEL Hotel
  • Hotel ARKANA HOTEL

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Arkana Hotel By Rotamundos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 3:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes. Nearby restaurants include Sur 82 (3-min walk), La Cueva Del Zorro (4-min walk), and Rodolina (4-min walk).
  • Arkana Hotel By Rotamundos has a spa and a health club.
9.2.Superb.
  • 10.0.Exceptional

    Best hotel in Puebla

    The best place to stay in Puebla! The staff is beyond friendly and the location is superb!!! Definitely will stay again here

    Boanerges, 2 night trip, Dec 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a nice, comfortable, hotel. Just wish they had a restaurant with more food options.

    Douglas, 1 night family trip, Aug 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Caro en relación a lo que ofrecen.

    En general las habitaciones son cómodas. El estado del colchón desgastado al igual que las toallas. Por el diseño de la base de la cama acumulan mucho polvo y basura debajo de ella

    Carlos Ricardo, 1 night trip, Apr 9, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    Miguel, 2 night family trip, Jan 28, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy recomendable

    Gran estancia, amplio, cómodo, tranquilo. Tiene un buen internet y la zona es callada.

    Luis Antonio, 3 night business trip, Jan 24, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    Excelente atención, todo muy limpio

    Renata, 2 night trip with friends, Dec 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    El concepto está muy bonito con diseños unicos

    Nazareth, 1 night trip, Sep 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Todo muy limpio, cómodo y bonito. Me gustó mucho.

    1 night romance trip, Jul 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente

    Muy amables todos y la habitación olía muy bien

    Carmin, 1 night business trip, Jan 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Recomendable

    Todo bien. Muy tranquila la zona.

    ALBERTO, 1 night business trip, Dec 13, 2020

    Verified Hotels.com guest review

See all 43 reviews