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AC Hotel Cuzco by Marriott

4.0 star property
4-star hotel with restaurant, near Santiago Bernabéu Stadium

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AC Hotel Cuzco by Marriott

Photo gallery for AC Hotel Cuzco by Marriott

Exterior
Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Lounge
Suite, 1 King Bed, Non Smoking | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bidet
Fitness facility

Overview of AC Hotel Cuzco by Marriott

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
Map
Paseo de la Castellana, 133, Madrid, Madrid, 28046
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Library
  • Front desk safe
  • Snack bar/deli
  • Laundry service
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Living room
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | Flat-screen TV

Suite, 1 King Bed, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Plus)

Standard Room, 1 King Bed, Non Smoking (Plus) | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (Plus)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, City View

Standard Room, 2 Single Beds, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking, City View

  • City view
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • In Tetuán
  • Santiago Bernabéu Stadium - 10 min walk
  • Paseo de la Castellana - 1 min drive
  • Plaza de Castilla - 2 min drive
  • U.S. Embassy - 4 min drive
  • Plaza de Cibeles - 6 min drive
  • Puerta de Alcalá - 6 min drive
  • Paseo del Prado - 6 min drive
  • Thyssen-Bornemisza National Museum - 7 min drive
  • Calle de Alcalá - 6 min drive
  • WiZink Center - 6 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive
  • Nuevos Ministerios Station - 18 min walk
  • Madrid (XTI-Chamartin Train Station) - 22 min walk
  • Madrid Chamartín Station - 24 min walk
  • Cuzco Station - 2 min walk
  • Tetuan Station - 9 min walk
  • Plaza de Castilla Station - 10 min walk

Restaurants

  • Honest Greens Castellana - 13 min walk
  • De María - 8 min walk
  • Sabor Gaucho - 4 min walk
  • Sacha - 6 min walk
  • Baby Beef Rubaiyat - 7 min walk
Map

About this property

AC Hotel Cuzco by Marriott

When you stay at AC Hotel Cuzco by Marriott, you'll be within a 10-minute drive of Santiago Bernabéu Stadium and Gran Via Street. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upmarket hotel is also within a short drive of Puerta del Sol and Prado Museum. Public transportation is only a short walk: Cuzco Station is steps away and Tetuan Station is 9 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 318 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • On-site self-parking (EUR 30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7599 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23.10 per person

Parking

  • Self-parking costs EUR 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

AC Cuzco
AC Cuzco Hotel
AC Cuzco Marriott
AC Cuzco Marriott Madrid
AC Hotel Cuzco
AC Hotel Cuzco Marriott
AC Hotel Cuzco Marriott Madrid
AC Marriott Cuzco
Hotel AC Cuzco Marriott
Hotel Cuzco AC
Ac Cuzco Hotel Madrid
Ac Cuzco Madrid
Ac Cuzco By Marriott Madrid
AC Hotel Cuzco by Marriott Hotel
AC Hotel Cuzco by Marriott Madrid
AC Hotel Cuzco by Marriott Hotel Madrid

Frequently asked questions

Does AC Hotel Cuzco by Marriott offer free cancellation for a full refund?
Yes, AC Hotel Cuzco by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel Cuzco by Marriott?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel Cuzco by Marriott?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel Cuzco by Marriott?
Yes. Self-parking costs EUR 30 per day.
What are the check-in and check-out times at AC Hotel Cuzco by Marriott?
You can check in from 3 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at AC Hotel Cuzco by Marriott?
No, this hotel doesn't have a casino, but Casino de Madrid (7-min drive) and Casino Gran Via (7-min drive) are both nearby.
What is there to do at AC Hotel Cuzco by Marriott and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near AC Hotel Cuzco by Marriott?
Yes, there's an on-site restaurant.
What's the area around AC Hotel Cuzco by Marriott like?
AC Hotel Cuzco by Marriott is in Tetuán, a short 2-minute walk from Cuzco Station and 10 minutes' walk from Santiago Bernabéu Stadium.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Sebastian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nichole, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
ZHU-EN, JOEL, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel in good location at great price.
Andrew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

👍
Mohamed, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good
Mohamed, 1-night trip
Verified Expedia guest review

8/10 Very good

There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Ting Ting Annie, 3-night business trip
Verified Expedia guest review

8/10 Very good

David, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Ryuji, 1-night business trip
Verified Hotels.com guest review