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Gran Melia Fénix - The Leading Hotels of the World, Madrid

5-star5 stars
Hermosilla 2MadridMadrid28001Spain

Luxury hotel with restaurant, near Prado Museum
  • Free WiFi
Superb9.2
Location
Great location
Service
Fantastic service
Bar and Beverages
Bar is awesome
Comfort
More comfort would be nice
348See all 348 Hotels.com reviews
From 2,258 reviewsTripAdvisor Traveller Rating

Gran Melia Fénix - The Leading Hotels of the World, Madrid

from $233
  • Classic Room
  • Premium
  • Deluxe Red Level Lounge Access
  • One Bedroom Suite Red Level Lounge Access
  • Gran Premium with Jacuzzi Red Level Lounge Access
  • Penthouse Suite Red Level Lounge Access
  • Room
  • Standard Special Promo
  • Junior Suite Red Level Lounge Access
  • Deluxe Junior Suite Red Level Lounge Access
  • Presidential Penthouse Suite Red Level Lounge Access
  • Suite, 1 Bedroom (Red Level Lounge Access 2 Adults & 2 Children)
  • Suite, 1 Bedroom (Red Level Lounge Access 2 Adults & 1 Child)
  • Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)
  • Suite, 1 Bedroom (Red Level Lounge Access 3 Adults)
  • Suite, 1 Bedroom (Red Level Lounge Access 4 Adults)
  • Suite, 2 Bedrooms (Red Level Lounge Access)
  • Family Room (Grand Supreme)
  • Family Room (Supreme)
  • Penthouse (Suite Red Level Lounge Access 4Adults)
  • Penthouse (Suite Red Level Lounge Access 2Adults & 2Kids)
  • Penthouse (Suite Red Level Lounge Access 3Adults & 1Kid)
  • Grand Penthouse (Suite Red Level Lounge Access 3 Adults)
  • Grand Penthouse (Suite Red Level Lounge Access 2Adults & 1Kid)
  • Presidential Penthouse (Suite Red Level Lounge Access 4Adults)
  • Presidential Penthouse (Suite Red Level Lounge Access 2Adults & 2Kids)
  • Presidential Penthouse (Suite Red Level Lounge Access 3Adults & 1Kid)

At a glance

Key facts

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Health club
  • Spa treatment room(s)
Working away
  • 24-hour business center
  • Conference space size (feet) - 1292
  • Conference space size (meters) - 120
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1953
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurant Caray - Onsite restaurant.

DRY Martini - Onsite cocktail bar.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of the Leading Hotels of the World.

Gran Melia Fénix - The Leading Hotels of the World, Madrid’s small print

Also known as

  • Gran Melia Fenix Hotel
  • Gran Melia Fenix Hotel Madrid
  • Gran Melia Fenix Madrid
  • Gran Melia Hotel Madrid
  • Gran Melia Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 35.00 per day

Rollaway beds are available for EUR 100.0 per night

Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 105 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Gran Melia Fénix - The Leading Hotels of the World, Madrid

Landmarks

  • In Madrid City Centre
  • Prado Museum (18-minute walk)
  • Plaza Mayor (29-minute walk)
  • Thyssen-Bornemisza Museum (17-minute walk)
  • El Retiro Park (19-minute walk)
  • Museo Nacional Centro de Arte Reina Sofia (27-minute walk)
  • Plaza de Espana (30-minute walk)
  • Las Ventas (31-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 14-min drive
  • Madrid Orcasitas Station 14-min drive
  • Madrid Puente Alcocer Station 16-min drive
  • Madrid El Barrial-Centro Comercial Pozuelo Station 16-min drive
  • Tribunal Station 18-min walk
  • Sol Station 23-min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Gran Melia Fénix - The Leading Hotels of the World, Madrid

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