All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Gran Melia Fenix, Madrid

5 stars
Hermosilla 2MadridMadrid28001Spain, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Outstanding4.6 / 5
Location
Great location
Service
Fantastic service
Bar
Bar is awesome
Comfort
More comfort would be nice
368See all 368 Hotels.com reviews
From 1,835 reviewsTripAdvisor Traveller Rating

Gran Melia Fenix, Madrid

Hotel Info: 866-539-8117

from $184
  • Junior Suite Red Level
  • One Bedroom Suite Red Level
  • Premium
  • Gran Premium with Jacuzzi Red Level
  • Penthouse Suite Red Level
  • Standard Special Promo
  • Classic
  • Penthouse Suite Red Level
  • Supreme with views
  • Deluxe Red Level
  • Presidential Penthouse Suite Red Level
  • Deluxe Junior Suite Red Level
  • Deal of the day
  • Package Deal

At a glance

Key facts

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Gran Melia Fenix
  • Gran Melia Fenix Hotel
  • Gran Melia Fenix Hotel Madrid
  • Gran Melia Fenix Madrid
  • Gran Melia Hotel Madrid
  • Gran Melia Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 33 per day

Rollaway beds are available for EUR 100 per night

Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 105 per vehicle (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Spa treatment room(s)
Working away
  • 24-hour business center
  • Conference space size (feet) - 1292
  • Conference space size (meters) - 120
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1953
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurant Caray - Onsite restaurant.

DRY Martini - Onsite cocktail bar.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of the Leading Hotels of the World.

Gran Melia Fenix, Madrid’s small print

Also known as

  • Gran Melia Fenix
  • Gran Melia Fenix Hotel
  • Gran Melia Fenix Hotel Madrid
  • Gran Melia Fenix Madrid
  • Gran Melia Hotel Madrid
  • Gran Melia Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 33 per day

Rollaway beds are available for EUR 100 per night

Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 105 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 368 reviews

Gran Melia Fenix, Madrid
Outstanding5.0 / 5
A Beautiful and Historic Hotel
Wonderful room and great service. Staff was very helpful.
3 night romance trip
Gran Melia Fenix, Madrid
Excellent4.0 / 5
everything good , only bad moments with taxis called from bellboys ....
4 night business trip
Gran Melia Fenix, Madrid
Outstanding5.0 / 5
Comfortable, Covenient, & Lovely Hotel
I loved this hotel and the staff. The room was spotlessly clean, pretty and comfortable. The staff was very accommodating and the dinner in the hotel restaurant will be remembered as one of my favorite meals!
2 night trip with friends
Gran Melia Fenix, Madrid
Outstanding5.0 / 5
Great stay in Madrid
Lovely hotel in the downtown area. Pretty, though rather small room. Only small problem is the bathroom was very tiny--a large person would find it difficult to get into the toilet area, which is separated from the bath and sink by a partition and sliding glass door--not an uncommon arrangement except for the size. Very good. Real fast served 7-11 am. Hard Rock cafe next door. Archeological museum and many other interesting sites walkable. We would stay here again.
2 night romance trip
Gran Melia Fenix, Madrid
Outstanding5.0 / 5
Service was great and every important points of interest was nearby
3 night business trip

See all reviews

Gran Melia Fenix, Madrid

Is the description of this hotel not correct? Tell us