Ace Hotel and Swim Club

Photo gallery for Ace Hotel and Swim Club

Primary image
Terrace/patio
View from room
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Ace Hotel and Swim Club

Ace Hotel and Swim Club

4.0 star property
4-star hotel with 2 outdoor pools, near San Jacinto Mountains

8.4/10 Very Good

988 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Refrigerator
The price is $151
Price available on 7/5/2022
Map
701 E Palm Canyon Dr, Palm Springs, CA, 92264
Main amenities
  • Daily housekeeping
  • 2 outdoor pools
  • Rooftop terrace
  • Sauna
  • Steam room
  • Free use of bicycles
  • Spa tub
  • Pool bar
  • Room service
  • Business center
  • Limo/town car service
  • Terrace
For families
  • Refrigerator
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Palm Springs
  • San Jacinto Mountains - 8 min walk
  • Palm Springs Convention Center - 37 min walk
  • Tahquitz Canyon - 42 min walk
  • Palm Springs Art Museum - 43 min walk
  • Moorten Botanical Garden and Cactarium - 1 min drive
  • Agua Caliente Cultural Museum - 3 min drive
  • Elvis Honeymoon Hideaway - 7 min drive
  • Indian Canyon - 9 min drive
  • Palm Canyon - 11 min drive
  • Palm Springs Air Museum - 12 min drive

Getting around

  • Palm Springs Intl. Airport (PSP) - 8 min drive
  • Bermuda Dunes, CA (UDD) - 32 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 43 min drive
  • Palm Springs Station - 20 min drive

About this property

Ace Hotel and Swim Club

Located 3.5 mi (5.6 km) from the airport, Ace Hotel and Swim Club features a rooftop terrace and puts you just a 5-minute drive from Palm Springs Convention Center. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Kings Highway, which serves breakfast, lunch, and dinner. A poolside bar and a spa tub are offered, and in-room conveniences at this upscale hotel include washers/dryers and refrigerators. The comfortable beds and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 176 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Poolside bar
  • Room service (limited hours)

What to do

  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals

Facilities

  • 5 buildings/towers
  • Built in 1965
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • 2 outdoor pools
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Pool access ramp on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Kings Highway - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 46.60 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa access (may be limited)
    • Health club access
    • Fitness/yoga classes
    • Phone calls (may be limited)
    • In-room safe
    • Laundry facilities
    • Housekeeping
    • Additional inclusions

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 25.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 29.13 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Ace Club Hotel
Ace Hotel & Swim Club
Ace Hotel & Swim Club Palm Springs
Ace Hotel Club
Ace Hotel Swim Club
Ace Swim Club
Ace Swim Club Palm Springs
Hotel Swim
Ace Hotel And Swim
Ace Resort And Swim
Ace Hotel Swim Club Palm Springs
Ace Hotel and Swim Club Hotel
Ace Hotel and Swim Club Palm Springs
Ace Hotel and Swim Club Hotel Palm Springs

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.6/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very Good

Mike, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Geoffrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Can’t wait to go back
Staff was over the top. Amazing trip, great weather, delicious food and drinks all week long. Can’t wait to go back
monica, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Elivia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor Service
Disappointed with my stay and won't be returning again. I usually visit the ACE 2-3 times a summer and my most recent stay has changed my view and loyalty towards the hotel. It may sound petty, but we had found chairs around the main pool around 9am. Around 10:30am, were told that our chairs are now reserved and would need to move by 11:30. Luckily a couple next to us on the other side offered their chairs as they were going to leave around 11:30 am. Shortly after, another employee, a brunette women in all black rudely came and told me I need to leave now and I mentioned I was told previously 11:30. She continued with "Yeah, well now it's changing to earlier." After, they then went and told the nice couple who were going to give up their chairs when they leave, that those chairs are now reserved. By that time, all chairs and locations were taken at the main pool and we were unable to enjoy the pool area with a seat. We come for the atmosphere and good times usually had, but this wasn't a pleasant experience this trip. This is poor planning and treatment by your establishment. If you're going to reserve chairs for a private party, this should be done the night before and or early morning that day. I asked one of your employees, who said it was his 3rd day, to speak with someone and that never happened. No one showed up. Poor planning, poor customer service and poor experience overall. Will spend my money elsewhere
2-night trip
Verified Hotels.com guest review

6/10 Good

Cool for a couple, not great for a family
We were traveling with a newborn and had confirmed a crib ahead of time. When we arrived, they didn’t have any cribs :( Also, traveling with a family, there’s also no bell service and we had to use the stairs for all our luggage. It was many trips across the large parking lot. I would have loved the hotel if it had just been me and my husband, but this isn’t really a family friendly spot.
Alea, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ada, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Brittany, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rachel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great locale, nice pools, handy restaurant, nice atmosphere. Not noisy, room quiet. Room furnishings simpler than expected but fridge, mini bar and air conditioning very handy. Room size was adequate too.
3-night trip
Verified Hotels.com guest review