Ace Hotel and Swim Club, Palm Springs

Great room with a private terrace, and great pool, although there could have been more servers as it's pretty busy. Lots of people buy day passes to hang out there.

My friends as I had an awesome time! All staff were friendly and had a welcoming vibe. We will be back!

Our room was quite dirty, and the floor specifically had not been cleaned, it was full of dog hair. We tried to enjoy the “quiet pool” after check-in, but found it had received no attention and was a wasteland of stinky food service leftovers, drinks and used towels. We had to clean 2 chaises to lay in. After returning from dinner we attempted to sit at a “community fireplace,” where the entire coffee table was again piled with leftover food and trays.

The maids carts were always in front of our room, which wasn't bad, but not great. Upstairs guest was very loud starting at 5:30 a.m. every morning - not ideal when on vacation. The pool was extremely overcrowded on Saturday - over capacity - felt like Las Vegas. And you can't take bikes out after sunset, which is a huge drag. Staff were nice - not overly friendly. Good place to stay for the right occasion but will try somewhere else before coming back.

It was good but the housekeeping staff needs a lot of work. People go to PS for weekend getaways. They would try to enter the room very early and do not listen if you tell them you are still in bed or changing clothes. I found myself standing at the door screaming for them not to come in on two mornings and they still barged in. Later, I told them I would be gone for the whole day if they wanted to clean during that time. They didn't. They tried to come in late as soon as they saw me return. Also, every time they came, they left giant chunks of hair everywhere. I am bald so they didn't come from me. Just kinda gross.