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Hotel Chicamocha by Sercotel, Bucaramanga

4 stars
Calle 34 No 31-24BucaramangaSantanderColombia, 800-491-6126
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Excellent4.3 / 5
Cleanliness
Clean
Service
Fantastic service
Wellness
Great wellness & sports facilities
Location
Location is ok
73See all 73 Hotels.com reviews
From 156 reviewsTripAdvisor Traveller Rating

Hotel Chicamocha by Sercotel, Bucaramanga

Hotel Info: 866-539-8117

from $74
  • Executive Twin Room
  • Executive Double Room
  • Executive Triple Room
  • Suite, 2 Queen Beds
  • Suite, 1 King Bed
  • Junior Suite, 2 Queen Beds
  • Junior Suite, 1 King Bed
  • Superior Twin Room, 2 Double Beds
  • Superior Double Room

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Chicamocha Bucaramanga
  • Hotel Chicamocha Bucaramanga

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 8000.00 per person, per night

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Freshen up
  • Private bathroom
Be entertained
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

Piscina - This restaurant specializes in international cuisine.

Zaborarte - Onsite restaurant. Guests can enjoy drinks at the bar.

El Ancla - This restaurant specializes in sushi.

Candelazo - Onsite cafe.

Hueco Karaoke Bar - Onsite karaoke bar.

Hotel Chicamocha by Sercotel, Bucaramanga’s small print

Also known as

  • Chicamocha Bucaramanga
  • Hotel Chicamocha Bucaramanga

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 8000.00 per person, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 73 reviews

Hotel Chicamocha by Sercotel, Bucaramanga
Excellent4.0 / 5
Nice choice in Bucaramanga
This is a very nice choice if you are staying in Bucaramanga. This city does not offer a "nice" variety of hotels. From the moment we got there the service was really good. The rooms are spacious and clean. Very nice area to walk but you can always take a taxi or Uber. They have a nice gym, and beautiful pool with a restaurant bar. You have to try their ceviche... yummm.. The only negative is that they had a baby shower by the pool and it took them 40 minutes to bring us the menu. The guy was nice, but we left after nobody was even paying attention to us. I recommended. :-)
1 night romance trip
Hotel Chicamocha by Sercotel, Bucaramanga
Excellent4.0 / 5
Good hotel, but location is not that good
2 night romance trip
Hotel Chicamocha by Sercotel, Bucaramanga
Excellent4.0 / 5
Good value, for decent accomodation.
The hotel is located in a very central location with regard to restaurants and other conveniences. The check in staff was very friendly and cooperative especially the lady (Marcela, I think her name was). Good value for money, for decent accommodation in Bucaramanga.
2 night trip

See all reviews

Hotel Chicamocha by Sercotel, Bucaramanga

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