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Hotel Chicamocha by Sercotel, Bucaramanga

4 stars4 stars
Calle 34 No 31-24BucaramangaSantanderColombia, 866-209-9122
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Excellent4.3 / 5
Room
Great room
Location
Location is ok
Cleanliness
Clean
Service
Fantastic service
78See all 78 Hotels.com reviews
From 169 reviewsTripAdvisor Traveller Rating

Hotel Chicamocha by Sercotel, Bucaramanga

Hotel Info: 866-209-9122

from $61
  • Executive Twin Room
  • Executive Double Room
  • Executive Triple Room
  • Suite, 2 Queen Beds
  • Suite, 1 King Bed
  • Junior Suite, 2 Queen Beds
  • Junior Suite, 1 King Bed
  • Superior Twin Room, 2 Double Beds
  • Superior Double Room

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 1 PM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 5 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Also known as

  • Chicamocha Bucaramanga
  • Hotel Chicamocha Bucaramanga

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Deposit: COP 9.00 per night

  • Resort fee: COP 9000.00 per person, per night

Optional extras

Airport shuttle service is offered for an extra charge of COP 32000 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Playground on site
  • Children's pool
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms 9
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Piscina - This restaurant specializes in international cuisine.

Zaborarte - Onsite restaurant. Guests can enjoy drinks at the bar.

El Ancla - This restaurant specializes in sushi.

Candelazo - Onsite cafe.

Hueco Karaoke Bar - Onsite karaoke bar.

Hotel Chicamocha by Sercotel, Bucaramanga’s small print

Also known as

  • Chicamocha Bucaramanga
  • Hotel Chicamocha Bucaramanga

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Deposit: COP 9.00 per night

  • Resort fee: COP 9000.00 per person, per night

Optional extras

Airport shuttle service is offered for an extra charge of COP 32000 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Chicamocha by Sercotel, Bucaramanga

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