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1 room, 2 adults

Hotel Chicamocha, Bucaramanga

4-star4 stars
Great for familiesThis property has good facilities for families.
Calle 34 No 31-24, Bucaramanga, Santander, 680002, Colombia

4-star hotel with 3 restaurants, near Megamall Shopping Center
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 217 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Fantastic service
Great wellness & sports facilities
Vibe is not too good

Hotel Chicamocha, Bucaramanga

from $51
  • Executive Double Room
  • Executive Room, 2 Double Beds
  • Family Triple Room
  • Triple Room
  • Economy Room
  • Superior Double Room
  • Junior Studio Suite
  • Superior Suite

What’s around Hotel Chicamocha, Bucaramanga

Top spots nearby

Recommended by this property

  • Megamall Shopping Center (6-minute walk)
  • Canaveral Mall (8-minute walk)
  • San Pio Park (8-minute walk)
  • Parque del Agua (8-minute walk)
  • Alfonso Lopez Stadium (12-minute walk)
  • Plaza de Mercado San Francisco (15-minute walk)
  • Universidad Industrial de Santander (18-minute walk)
  • Bucaramanga City Hall (18-minute walk)
  • Cacique Shopping Mall (27-minute walk)

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 21 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3 PM-5:30 AM
  • Check-out time is 1 PM
Airport shuttle service is available on request from 6:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *


  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Specific rooms only *

  • 2 per room (up to 18 lbs)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport drop off from 6:00 AM to 10:00 PM *


  • No parking

  • Discounted offsite parking


  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Ecotours on site
  • Playground on site
  • Children's pool
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built - 1982
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Piscina - This restaurant specializes in international cuisine.

Zaborarte - Onsite restaurant. Guests can enjoy drinks at the bar.

El Ancla - This restaurant specializes in sushi.

Candelazo - Onsite café.

Hueco Karaoke Bar - Onsite karaoke bar.

Hotel Chicamocha, Bucaramanga’s small print

Also known as

  • Chicamocha Bucaramanga
  • Hotel Chicamocha by Sercotel
  • Hotel Chicamocha Bucaramanga
  • Hotel Chicamocha Hotel
  • Hotel Chicamocha Bucaramanga
  • Hotel Chicamocha Hotel Bucaramanga


If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Deposit: COP 9.00 per night

Pet deposit: COP 150000 per stay

  • Resort fee: COP 9000.00 per person, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Newspaper
  • In-room safe
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for COP 50000.0 per night

Buffet breakfast is offered for an extra charge of COP 35000 for adults and COP 35000 for children (approximately)

Pets are allowed for an extra charge of COP 50000 per pet, per day

Airport shuttle service is offered for an extra charge of COP 35000 per vehicle

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 93 reviews

Exceptional 10.0
Great stop
This is a great hotel. The neighborhood is not very safe after dark. Staff was very hely
Ronnie, us1 night business trip
Very Good 8.0
Hotel chicamocha
The hotel was very nice. Excellent staff.
usOther trip
Very Good 8.0
Awesome hotel
My fiancee and I stayed 4 nights...nice breakfast atmosphere,shower room,gym was ok with old equipments. Sometimes gym is lock you have to call them to unlock. Housekeeper daily cleans your room with room door wide open that mosquitoes goes in and im worried of malaria. Mosquitoes wakes me up buzzling in your ears. My room was in the 8th floor with a nice city view but facing west/east where it makes your room so hot. Room is in the front side of hotel towards a major street and every night at sunset till 2-4 a.m. Are very loud music from dance clubs and stores,people talking loud partying all night,car alarm going off constantly. Day and night you can hear motorcycles,buses,cars rev their engines,honking...not so peaceful . I would get a room away from front. It was hard to sleep at night. Smokers will smoke in front of lobby where chairs and tables are situated outdoors,but the glass door is wide open that second hand smokes gets in and pollutes the lobby. It's 32000 pesos for a taxi to the airport. Final thing, hotel should provide facial tissues in the room for my allergies from second hand smokes and pollution. Overall, hotel is excellent. I offered my fiancee to try a different hotel next Time but she said she would stay here again because she liked it too and it's centralized near the mega mall and restaurants,away from floridablanca where she lives and work.
Albert, usOther trip
Exceptional 10.0
The hotel was amazing. Thank you!!!
timothy, usBusiness trip
Very Good 8.0
The hotel is convenient for business - the rooms are quite simple and the beds not the most comfortable but the service is great and the restaurant by the pool has options. Will be staying here again as most of the events I attend are there.
gb2 night business trip

Hotel Chicamocha, Bucaramanga

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