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1 room, 2 adults

Grand Mercure Auckland, Auckland

4.5-starOfficial New Zealand Rating provided by Qualmark®
8 Customs StreetAuckland1707New Zealand

Luxury hotel with restaurant, near Sky Tower
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here


Great location
Fantastic service
Great room
Tasty breakfast
207See all 207 reviews
From 380 reviewsTripAdvisor Traveller Rating

Grand Mercure Auckland, Auckland

from $118
  • Superior Room (Ocean View, 1 King Bed)
  • Superior Room (City Side, 1 King Bed)
  • Superior Room (City Side, 1 Queen Bed)
  • Superior Room (2 Queen Beds)
  • Superior Room (Ocean View, 2 Queen Beds)
  • Superior Room (2 Twin Beds)
  • Junior Suite
  • Standard Room, 1 Queen Bed

What’s around Grand Mercure Auckland, Auckland


  • In Auckland Central Business District
  • Sky Tower - 11 min walk
  • University of Auckland - 17 min walk
  • Queen Street Shopping District - 1 min walk
  • Auckland Town Hall - 14 min walk
  • Auckland Domain - 32 min walk
  • Auckland War Memorial Museum - 36 min walk
  • Harbour Bridge - 41 min walk

Getting around

  • Auckland (AKL-Auckland Intl.) - 33 min drive
  • Auckland Britomart Station - 2 min walk
  • Auckland Remuera Station - 10 min drive
  • Auckland Newmarket Station - 10 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Discounted offsite parking

At a glance

Key facts

Hotel size

  • This hotel has 207 rooms
  • This hotel is arranged over 13 floors


  • Check-in time starts at 3 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

  • Discounted offsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers -
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Grand Mercure Auckland, Auckland’s small print

Also known as

  • Auckland Mercure
  • Mercure Hotel Auckland
  • Accor Hotel Auckland
  • Mercure Auckland Hotel
  • Mercure Auckland Hotel Auckland Central
  • Mercure Auckland New Zealand
  • Grand Mercure Auckland Hotel


Parking height restrictions apply.

Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: NZD 100 per night

Optional extras

Self parking costs NZD 30 per day

Valet parking costs NZD 40 per day with in/out privileges

Buffet breakfast is offered for an extra charge of NZD 35 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 207 reviews

Grand Mercure Auckland, Auckland
Auckland Hotel
The hotel was great. It was comfortable and in a great location.
Shannan, us2 night trip
Grand Mercure Auckland, Auckland
Great Hotel to stay
It is very great place staying in this hotel. The service is excellent. We are happy staying here cos it is near to train station, easy to catch public bus and one more thing that amazed us is in auckland they provide skybus service from city to the airport and vice versa. It is cheaper than taking a taxi. We would definitely back to stay in this hotel again. Just few minutes walk behind the hotel is very beautiful a harbour...... Never regret choose this hotel... Superb
Elly, us6 night trip
Grand Mercure Auckland, Auckland
Very Good8.0
Small room with fantastic location
Great location to shopping and dining. Small rooms. Free WiFi up to 1000MB per 24 hours. Although I was cut off well below that limit or I’m not sure how they calculate the usage. Either way, no free unlimited WiFi these days seems kind of antiquated for a hotel.
Chienta, us1 night trip
Grand Mercure Auckland, Auckland
We landed in Auckland at 7 am. The hotel let us check in at 9 am. We were able to shower and take a quick nap before we explored the city.
Nancy, us1 night trip with friends
Grand Mercure Auckland, Auckland
Great time in Auckland
Our stay was great. The staff were all extremely friendly and helpful. The location of the hotel was within walking distance for boarding our cruise.
Greg, us3 night trip

See all reviews

Grand Mercure Auckland, Auckland

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