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1 room, 2 adults

Grand Mercure Auckland, Auckland

4.5-starOfficial New Zealand Rating provided by Qualmark®
8 Customs StreetAuckland1707New Zealand

Luxury hotel with restaurant, near SkyCity Casino
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great location
Fantastic service
Great room
Tasty breakfast
236See all 236 reviews
From 478 reviewsTripAdvisor Traveller Rating

Grand Mercure Auckland, Auckland

from $121
  • Superior Room (Ocean View, 1 King Bed)
  • Superior Room (City Side, 1 King Bed)
  • Superior Room (City Side, 1 Queen Bed)
  • Superior Room (2 Queen Beds)
  • Superior Room (Ocean View, 2 Queen Beds)
  • Superior Room (2 Twin Beds)
  • Junior Suite
  • Standard Room

What’s around Grand Mercure Auckland, Auckland

Top spots nearby

Recommended by this property

  • Sky Tower (6-minute walk)
  • University of Auckland (8-minute walk)
  • Auckland Town Hall (9-minute walk)
  • Auckland Domain (17-minute walk)
  • Auckland War Memorial Museum (18-minute walk)
  • Harbour Bridge (23-minute walk)
  • Mt. Eden (35-minute walk)
  • Eden Park (36-minute walk)
  • Kelly Tarlton's Underwater World (42-minute walk)
  • Auckland Zoo (45-minute walk)

Getting around

  • Auckland (AKL-Auckland Intl.) - 29 min drive
  • Auckland Britomart Station - 1 min drive
  • Auckland Remuera Station - 10 min drive
  • Auckland Newmarket Station - 10 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Discounted offsite parking

At a glance

Key facts

Hotel size

  • This hotel has 207 rooms
  • This hotel is arranged over 13 floors


  • Check-in time starts at 3 PM
  • Check-out time is 10 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

  • Discounted offsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Accessible bathroom
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Grand Mercure Auckland, Auckland’s small print

Also known as

  • Auckland Mercure
  • Mercure Hotel Auckland
  • Accor Hotel Auckland
  • Mercure Auckland Hotel
  • Mercure Auckland Hotel Auckland Central
  • Mercure Auckland New Zealand
  • Grand Mercure Auckland Hotel


Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: NZD 100 per night

Optional extras

Self parking costs NZD 30 per day

Valet parking costs NZD 40 per day with in/out privileges

Buffet breakfast is offered for an extra charge of NZD 35 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 236 reviews

Grand Mercure Auckland, Auckland
Great Hotel
Fantastic location. Nice room, and we were lucky to have a view of the Skytower. Harbor views are also available if you are on the right floor. Breakfast was great, very nice servers, and you have a beautiful view of the harbor. Free WiFi. Highly recommend.
Francesca R, us5 night trip
Grand Mercure Auckland, Auckland
Excellent location!
Fantastic location. Breakfast buffet is awesome. The room esp. bathroom is on the smaller side but if you are willing to look last that, this hotel is highly recommended! Note: SkyBus stop from/to airport is just in front of the hotel for convenient airport transfers.
A Traveler, us2 night trip
Grand Mercure Auckland, Auckland
The hotel to stay at while in Auckland.
Location ideal. walking distance from cruise harbor. at the heart of downtown Queens st, very convenient. Recommend the breakfast buffet with your hotel booking. Restaurant on the 13th floor with view. Expensive but worth it .Room is very nice and comfortable with a sofa.Must have been remodeled not long ago.
henry, us3 night trip
Grand Mercure Auckland, Auckland
Very nice place to stay. A great way to spend our last night in New Zealand.
A Traveler, us1 night trip
Grand Mercure Auckland, Auckland
Auckland Hotel
The hotel was great. It was comfortable and in a great location.
Shannan, us2 night trip

See all reviews

Grand Mercure Auckland, Auckland

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