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Crowne Plaza Dubai, Dubai

5-star5 stars
Sheikh Zayed RoadPo Box 23215, DubaiUnited Arab Emirates

Luxury hotel with spa, near Dubai International Convention and Exhibition Centre
  • Free WiFi and free parking
Very Good8.0
Wellness Area
Great wellness & sports facilities
Location
Great location
Breakfast
Tasty breakfast
Vibe
Vibe is not too good
234See all 234 Hotels.com reviews
From 1,670 reviewsTripAdvisor Traveller Rating

Crowne Plaza Dubai, Dubai

from $115
  • Deluxe Room
  • Club Room
  • Studio, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Club Suite, Accessible, Business Lounge Access (Crowne)
  • Apartment, 1 Bedroom, Smoking
  • Studio, 1 King Bed, Smoking
  • Apartment, 2 Bedrooms, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 568 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details. A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking (limited)

  • Self parking *

Offsite

  • Area shuttle *

  • Free beach shuttle

  • Free shopping center shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 14 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Nightclub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 15
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1994
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Harvesters Pub - This restaurant specializes in British cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Al Fresco Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Sakura Japanese Restauran - This restaurant specializes in Japanese cuisine and serves dinner only.

Chamas Churrascaria - This buffet restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Trader Vics - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Crowne Plaza Dubai, Dubai’s small print

Also known as

  • Crowne Plaza Dubai
  • Crowne Plaza Hotel Dubai
  • Dubai Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Dubai Hotel

Policies

All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night

Optional extras

Self parking costs AED 240 per night

Rollaway beds are available for AED 150.0 per night

Buffet breakfast is offered for an extra charge of AED 120 for adults and AED 60 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 200 per vehicle (one way)

Wired Internet access is available in guestrooms for AED 80 per day (rates may vary)

Wired Internet access is available in public areas for AED 80 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Dubai, Dubai

Landmarks

  • In Trade Center
  • Dubai Mall - 38 min walk
  • Burj Khalifa - 42 min walk
  • Dubai International Convention and Exhibition Centre - 43 min walk
  • Jumeirah Mosque - 44 min walk
  • Dubai World Trade Centre - 20 min walk
  • Dubai International Financial Centre - 25 min walk
  • Dubai Zoo - 43 min walk

Getting around

  • Dubai (DXB-Dubai Intl.) - 12 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 30 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • Financial Centre Station - 15 min walk
  • Emirates Towers Station - 28 min walk
  • Free valet parking
  • Self parking (surcharge)
  • Limited parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle

Recent reviews

Very Good 8.0 From 234 reviews

Crowne Plaza Dubai, Dubai
Good6.0
Old furniture should be renovated
Bader, us3 night trip
Crowne Plaza Dubai, Dubai
Good6.0
You get what you pay for
hotel is dated from a décor and technology perspective. the hotel is weird: during the day, it is families and businesspeople; in the evenings it turns into the place you do NOT want to be if you fall into either of the above categories, with ladies in such attire that leave you no doubt on what they are after. that ZINC club at the lobby probably does not help. breakfast is good, but offset by all the other inconveniences (harassment included). offer for in-hotel dining is poor (Italian is painfully slow and not truly Italian, and the asian fast place is just a chain). decent world-class dining is 15 min walk away. Although it is considered to be in the financial district, that block is not charming at all -probably the worst in the district.
A Traveler, us6 night trip
Crowne Plaza Dubai, Dubai
Exceptional10.0
A wonderful stay
My entire experience at the hotel was superb. Fast and efficient check in and out, lovely room with nice amenities. What set this hotel apart from others I've visited is the customer service. There was always someone available to answer a question and provide a product or service. This will be my hotel choice for future visits to Dubai.
Heidi Marcella, us3 night business trip
Crowne Plaza Dubai, Dubai
Fair4.0
smell bad from elevetor to the room. Old.
Yoshihiko, us2 night business trip
Crowne Plaza Dubai, Dubai
Exceptional10.0
Frequent visitor
I frequently stay at the Crowne whenever I travel to Dubai. I'm very satisfied with the overall service, cleanliness and value of this hotel. I shall return in future visits to Dubai
Bobby, us4 night trip

See all reviews

Crowne Plaza Dubai, Dubai

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