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Crowne Plaza Dubai, an IHG Hotel

Luxury hotel with 7 restaurants, near Dubai Garden Glow

  • Free WiFi and free parking
From
$82

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  • Lobby
  • Lobby
  • Pool
  • Poolside Bar
  • Lobby
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Sheikh Zayed Road, Dubai, United Arab Emirates
7.8.Good.
  • The staff is very friendly and very professional, the hotel is in the heart of Dubai and…

    Mar 7, 2021

  • Old building , not very clean, staff not well trained!

    Sep 4, 2020

See all 295 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Safe
Dining options
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 568 guestrooms
  • Daily housekeeping
  • Near the beach
  • 7 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Trade Center
  • Dubai Mall - 37 min walk
  • Burj Khalifa - 43 min walk
  • Dubai Garden Glow - 31 min walk
  • Dubai Frame - 41 min walk
  • Gold Souk - 7.6 mi / 12.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Room (Crowne Plaza)
  • Standard Room
  • Deluxe Room, 1 King Bed, Non Smoking (Superior)
  • Deluxe Room, 1 King Bed, Smoking (Superior)
  • Club Room, 1 King Bed, Smoking (Executive)
  • Family Room, 1 King Bed, Non Smoking
  • Executive Suite, Non Smoking (W/ Club Lounge Access)
  • Suite, Non Smoking (Crowne with Club Lounge Access)
  • Club Room, 1 King Bed, Non Smoking (Crowne Plaza)
  • Presidential Suite, 2 Bedrooms, Non Smoking
  • Royal Suite

Location

Sheikh Zayed Road, Dubai, United Arab Emirates
  • In Trade Center
  • Dubai Mall - 37 min walk
  • Burj Khalifa - 43 min walk

What’s around

Landmarks

  • In Trade Center
  • Dubai Mall - 37 min walk
  • Burj Khalifa - 43 min walk
  • Dubai Garden Glow - 31 min walk
  • Dubai Frame - 41 min walk
  • Gold Souk - 7.6 mi / 12.3 km
  • Dubai Parks and Resorts - 31.4 mi / 50.5 km

Getting around

  • Dubai Intl. Airport (DXB) - 15 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 45 min drive
  • Emirates Towers Station - 7 min walk
  • Financial Centre Station - 16 min walk
  • Al Jafiliya Station - 25 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 568 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness facilities
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 3961
  • Conference space size (meters) - 368
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1994
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Arabic
  • English
  • Filipino
  • Hindi
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Al Dana - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Al Fresco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Sakura - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Chamas Churrascaria - This buffet restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Trader Vic's - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Small print

Also known as

  • Crowne Plaza Dubai
  • Crowne Plaza Dubai
  • Crowne Plaza Dubai, An Ihg
  • Crowne Plaza Dubai, an IHG Hotel Hotel
  • Crowne Plaza Dubai, an IHG Hotel Dubai
  • Crowne Plaza Dubai, an IHG Hotel Hotel Dubai
  • Crowne Plaza Hotel Dubai
  • Dubai Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Dubai Hotel

Optional extras

Rollaway beds are available for AED 150.0 per night

Buffet breakfast is offered for an extra charge of AED 125 for adults and AED 63 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 200 per vehicle (one-way, Maximum occupancy 2)

Wired Internet access is available in guestrooms for AED 80 per day (rates may vary)

Wired Internet access is available in public areas for AED 80 per day (rates may vary)

Policies

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Dubai, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 7 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Fibber Magee’s (4-min walk), Tresind (5-min walk), and Ballarò Dubai (9-min walk).
  • Yes, an airport shuttle is available. The charge is AED 200 per vehicle one-way.
  • Crowne Plaza Dubai, an IHG Hotel has a spa and an outdoor pool, as well as a 24-hour health club.
7.8.Good.
  • 10.0.Exceptional

    Excellent Reception and very courteous and helpful staff. Keep it up.

    Felix, 1 night family trip, Aug 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Crown Plaza was the perfect choice

    It was great to choose Crown Plaza for our short visit to Dubai. Very Comfortable stay, no issues. Breakfast can be improved.

    arshad, 2 night family trip, Feb 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel. Prefect location in the main area of town. Easy access to most attractions and malls. I would likely stay here again. Good value for money also considering it’s a 5-Star.

    AMMAR, 3 night family trip, Feb 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Downtown area,breakfast buffet,staff areeccellent service

    Cecilieta, 1 night trip, Jan 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This was the perfect place to stay! Close to the airport Dubai Mall and so many wonderful choices of restaurants.

    2 night family trip, Jan 10, 2020

    Verified Expedia guest review

  • 6.0.Good

    Not Impressed

    It started of very bad when we were given a room that reaked of stale smoke. We had in two email specifically requested for a non smoking room. This, especially checking in at 1am in the morning was not acceptable. Furthermore the waiting time at the front desk for either check in or checknout is unacceptable. There is no on ground management hence patrons just walk in and walk straight to the desk ignoring the fact that there is a queue. The hotel to promote itself as a 5 star hotel is unacceptable as the interiors are very "tired" and overdue for a refurbishment.

    Nalentheren, 3 night trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Property is old and the rooms smell. Unless renovated I will not stay there again

    6 night business trip, Nov 16, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Overall, hotel is very good and near from the airport and dubai mall

    1 night business trip, Nov 8, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Convenient location to rail system, destinations, and restaurants.

    Jim, 2 night business trip, Nov 7, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Hotel should NOT be five star. I had broken shower and air coming into the room from the A/C smelled musty. I am sure there is mold and mildew everywhere. If you are allergic to mold , stay away!

    Jan, 1 night business trip, Nov 2, 2019

    Verified Hotels.com guest review

See all 295 reviews