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Crowne Plaza Dubai, an IHG Hotel

Photo gallery for Crowne Plaza Dubai, an IHG Hotel

Exterior
Outdoor pool
Standard Room, 1 King Bed (SHK ZAYED ROAD VIEW) | Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Crowne Plaza Dubai, an IHG Hotel

Crowne Plaza Dubai, an IHG Hotel

5.0 star property
Luxury hotel with 7 restaurants, near Dubai Garden Glow

8.0/10 Very Good

942 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $103
Price available on 2/15/2023
Map
Sheikh Zayed Road, Po Box 23215, Dubai

Room options

About this area

What's nearby

  • In Trade Center
  • Dubai World Trade Centre - 20 min walk
  • Dubai Mall - 38 min walk
  • Burj Khalifa - 41 min walk
  • Dubai Aquarium & Underwater Zoo - 4 min drive
  • Dubai Fountain - 13 min drive
  • Dubai Creek - 8 min drive
  • BurJuman Mall - 17 min drive
  • Dubai Cruise Terminal - 18 min drive
  • City Centre Deira - 17 min drive
  • Gold Souk - 25 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 19 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 44 min drive
  • Al Maktoum Intl. Airport (DWC) - 49 min drive
  • Emirates Towers Station - 7 min walk
  • Financial Centre Station - 16 min walk
  • Max Fashion Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Elevation Burger - 2 min walk
  • Fibber Magee’s - 4 min walk
  • Jashan - 4 min walk
  • Tresind - 5 min walk
  • Celsius Restaurant - 5 min walk

About this property

Crowne Plaza Dubai, an IHG Hotel

Placing you within a 15-minute drive of Dubai Mall and Burj Khalifa, Crowne Plaza Dubai, an IHG Hotel offers an airport shuttle (available 24 hours) for AED 200 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Al Dana, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour health club. Fellow travelers say great things about the family-friendly amenities and airport proximity. Public transportation is close by: Emirates Towers Station is just 7 minutes by foot.

Languages

Arabic, English, Filipino, German, Hindi, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 568 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach nearby

Working away

  • Business center
  • 15 meeting rooms
  • Computer station
  • Conference center (3961 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available
  • Well-lit path to entrance

Languages

  • Arabic
  • English
  • Filipino
  • German
  • Hindi
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Al Dana - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Al Fresco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Sakura - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Chamas Churrascaria - This buffet restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Trader Vic's - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Wired Internet access is available in guestrooms for AED 80 per day (rates may vary)
  • Wired Internet access is available in public areas for AED 80 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of AED 125 for adults and AED 63 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 200 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Also known as

Crowne Plaza Dubai
Crowne Plaza Hotel Dubai
Dubai Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Dubai Hotel
Crowne Plaza Dubai
Crowne Plaza Dubai, An Ihg
Crowne Plaza Dubai, an IHG Hotel Hotel
Crowne Plaza Dubai, an IHG Hotel Dubai
Crowne Plaza Dubai, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Crowne Plaza Dubai, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Dubai, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Dubai, an IHG Hotel?
As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Dubai, an IHG Hotel on Feb 15, 2023 start from $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Dubai, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Dubai, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Crowne Plaza Dubai, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Dubai, an IHG Hotel?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Crowne Plaza Dubai, an IHG Hotel?
Yes, an airport shuttle is available. The charge is AED 200 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Dubai, an IHG Hotel?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Dubai, an IHG Hotel and nearby?
Crowne Plaza Dubai, an IHG Hotel has a spa and an outdoor pool, as well as a 24-hour health club.
Are there restaurants at or near Crowne Plaza Dubai, an IHG Hotel?
Yes, there are 7 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Fibber Magee’s (4-min walk), Jashan (4-min walk), and Tresind (5-min walk).
Does Crowne Plaza Dubai, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Dubai, an IHG Hotel like?
Crowne Plaza Dubai, an IHG Hotel is in Trade Center, a short 7-minute walk from Emirates Towers Station and 13 minutes' walk from Dubai International Convention and Exhibition Centre. Travelers say this hotel is in a good location.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.7/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

4/10 Fair

Needs up-gradation!
Very old and worn down hotel. Did early check-out even if that meant paying penalty!
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

location very good, close to exhibition center, stuff very attentive and polite, good breakfast, right across the new Future Museum, will stay there again.
5-night business trip
Verified Hotels.com guest review

6/10 Good

4 not 5
Overall ok, very nice staff, good gym. But the hotel itself is far from 5 stars, 4 is much more reasonable. Sets higher expectation when they say 5, feels old and outdated, rooms and hallways not the freshest. Had to change rooms due to smell and cleanliness.
Michael, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The hotel is ok for a night, however the bathroom was definitely not cleaned properly and the condition of the property overall is dated. The staff seem inexperienced as it took a long time to check in and then I had to return to the counter because they forgot something. Not exactly on standard with other crowne plaza hotels.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hiteshkumar, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Mohamed, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

PARVEEN, 4-night trip
Verified Hotels.com guest review

2/10 Poor

AVOID AT ALL COSTS
Really old and dated property. Ran out of food at the breakfast buffet. Prostitutes in the lobby soliciting hotel guests
Edward, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Amazing
PARVEEN, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Caio Tadeu, 14-night business trip
Verified Hotels.com guest review