Guests
All properties in Antwerp, Flemish Region, Belgium

Novotel Antwerpen

Family-friendly hotel in Antwerp with restaurant and pool bar

  • Free WiFi
From
$74

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 83
1 / 83Outdoor Pool
Luithagen Haven 6, Antwerp, 2030, Belgium
7.4.Good.
  • Worn out dirty hotel

    Aug 27, 2021

  • The hotel is in need for a long-due renovation and maintenance. showers with missing…

    Mar 18, 2021

See all 175 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Museum Aan de Stroom - 4.3 mi / 6.9 km
  • Butcher's Hall - 4.7 mi / 7.6 km
  • Antwerp Market Square - 4.8 mi / 7.7 km
  • Antwerp City Hall - 4.8 mi / 7.7 km
  • Cathedral of Our Lady - 4.8 mi / 7.7 km
  • Antwerp Zoo - 7.5 mi / 12.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed with Sofa bed
  • Standard Double Room, 1 Double Bed with Sofa bed
  • Standard Room, 2 Twin Beds

What’s around

Landmarks

  • Museum Aan de Stroom - 4.3 mi / 6.9 km
  • Butcher's Hall - 4.7 mi / 7.6 km
  • Antwerp Market Square - 4.8 mi / 7.7 km
  • Antwerp City Hall - 4.8 mi / 7.7 km
  • Cathedral of Our Lady - 4.8 mi / 7.7 km
  • Antwerp Zoo - 7.5 mi / 12.1 km
  • Museum Mayer van den Bergh - 8 mi / 12.9 km
  • Rubens House - 8.1 mi / 13 km
  • ModeMuseum - 10.8 mi / 17.4 km
  • Plantin-Moretus Museum - 11 mi / 17.6 km

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 18 min drive
  • Brussels Airport (BRU) - 40 min drive
  • Antwerp Noorderdokken Station - 3 min drive
  • Sint-Mariaburg Station - 6 min drive
  • Ekeren Station - 7 min drive
map
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Luithagen Haven 6, Antwerp, 2030, Belgium

At a glance

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time 2:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 2 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite RV/bus/truck parking
  • Onsite self parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
  • Water dispenser

Things to do

  • Outdoor seasonal pool
  • Pool sun loungers
  • Fitness facilities
  • Playground on site
  • Pool umbrellas

Working away

  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1884
  • Conference space size (meters) - 175
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead
  • Height-adjustable showerhead

Languages Spoken

  • Dutch
  • English
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

FoodSquare Bar& Brasserie - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Food Square - This bar serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 35
  • Christmas Eve (24 December) Gala Dinner per child: EUR 15 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 40
  • New Year's Eve (31 December) Gala Dinner per child: EUR 15 (from 4 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)
  • Early check-in can be arranged for an extra charge of EUR 10 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 35 (subject to availability)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 15 per accommodation, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Antwerpen Novotel
  • Novotel Antwerpen
  • Novotel Hotel Antwerpen
  • Antwerp Novotel
  • Novotel Antwerpen Hotel
  • Novotel Antwerpen Hotel
  • Novotel Antwerpen Antwerp
  • Novotel Antwerpen Hotel Antwerp

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Novotel Antwerpen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's self parking on site (charges apply). Free RV/bus/truck parking and electric vehicle charging are available.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 15 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 2:00 PM - 6:00 AM. There's a charge of EUR 10 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 35 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, FoodSquare Bar& Brasserie offers alfresco dining and international cuisine. Nearby restaurants include Hechi (3-min walk), Berekieke (2.3 mi), and Distelhoek (2.4 mi).
  • Novotel Antwerpen has a seasonal outdoor pool and a fitness center, as well as a garden and access to a nearby outdoor pool.
7.4.Good.
  • 8.0.Very Good

    Generally acceptable hotel. Nothing special should be expected

    Arend, 1 night business trip, Mar 2, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Family trip

    Good location, good breakfast, I think they need to renew the carpet in they rooms. But overall not bad.

    Ives, 2 night family trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Meets needs but not up to Novotel standards

    I stay at Novotel properties during most of my travels. There us a minimum standard for Novotel that this property does not meet. While the property is clean and the staff is superb, carpets all need to be replaced. Breakfast should be included with all reservations because it is not worth the €19 per adult fee. Without updates, this hotel should rebrand to their IBIS budget hotel

    2 night family trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    There were stains on the carpet. The area was very industrial, very little around the hotel.

    Daniel, 1 night trip, Aug 21, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Budget hôtel in north of Antwerp

    It’s the worst Novotel hôtel I have seen in my life. Really it’s very old & ugly hotel. I do not repeat the experience with kids, To be honest it’s only for one or two night not more. The staff is very helpful and very good.

    Chaouki, 2 night family trip, Aug 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Abu, 2 night family trip, Jul 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice welcoming hotel

    We stay at the hotel only for one night but even so we were impressed by the staff and conditions. Very clean room and bathroom, minibar and a kettle with everything for a tea or coffee.

    Mihai, 1 night family trip, May 30, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Un-acceptable Maintenance

    Due to location of the Hotel, we use it quite often. This time was a 4 nights stay (2 rooms booked). The 1st night I noticed that the shower drain was clogged and at every shower, the bathroom floor is full of water. The next morning I asked it to be fixed (and I can see the receptionist write this down in their log) ... when I get back in the evening unfortunately the issue is still there. On my way out, I mention this to the receptionist once again. The next evening, after I return to the Hotel, I can see that nothing was done ... so I report this once again. and the same the next morning, the next evening ... and so on. Nothing was done to the shower drain during the time I was there, even if was reported at least 6 times - and logged by receptionist. Only my last night, after another complaint, I was offered a room switch - which I declined being that it was the last night of stay.

    4 night business trip, Jul 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel is staff was fantastic other guest awful

    Lovely ladies at reception was very helpful and so professional. Thank you for recommendation of the places to see, this was really useful. Room generally was clean but... all nasty stains on the carpet and condition of it, was really making us to feel, that room wasn't clean but there was no other dirty or dust. Overall stay was nice but some people's was really noise untill 2am! it was impossible to go sleep... AC wasn't doing good job so we have to open windows which resulted with noise from the road AND making us to lessen this people's who doesn't respect other with them behaviour.

    Marcin, 1 night family trip, Jul 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Stay

    Hotel was clean Staff was nice Breakfast was good

    Jeffrey, 2 night family trip, Feb 14, 2020

    Verified Hotels.com guest review

See all 175 reviews