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The Westin Chicago River North, Chicago

4.5-star4.5 stars
320 N Dearborn StChicagoIL60654United States of America

Riverfront hotel with 2 restaurants, near Ford Center for the Performing Arts Oriental Theatre
    Superb9.0
    Location
    Great location
    Cleanliness
    Clean
    Wellness Area
    Great wellness & sports facilities
    WiFi
    Regular internet service
    497See all 497 Hotels.com reviews
    From 2,060 reviewsTripAdvisor Traveller Rating

    The Westin Chicago River North, Chicago

    from $159
    • Westin Executive Club Double
    • Westin Executive Club King
    • Deluxe Room, 2 Double Beds
    • Deluxe Nonsmoking Cityview King
    • Deluxe Nonsmoking Riverview Double
    • Deluxe Nonsmoking Riverview King
    • Traditional Nonsomking Double
    • Traditional Nonsmoking King
    • Deluxe Suite, 1 King Bed
    • Luxury Suite, Non Smoking

    About The Westin Chicago River North, Chicago

    Location.
    The Westin Chicago River North overlooks the Chicago River in the central business district of Chicago, Ill. This high-rise property is located within one mile of the Magnificent Mile shops and fine restaurants. The hotel is positioned four blocks from the EL train that provides transportation to US Cellular Field and Wrigley Field.

    Hotel Features.
    A sunken lobby offers low, cushioned sofas set amid sleek, contemporary furnishings. Vases of elegant orchids, Asian-style artwork, and a cascading fountain create a serene setting. An outdoor garden features a playfully splashing waterfall. Kamehachi Sushi Bar is located in the lobby. A business center contains three computer stations and provides complimentary boarding-pass printouts. Complimentary wireless Internet access is provided in the lobby. The 24-hr fitness room and health club offer floor-to-ceiling, city-view windows and houses television-mounted cardiovascular and weight-training machines, yoga equipment, and free weights (limited hours). The hotel issues complimentary passes to a partner property's pool located five blocks away.

    Guestrooms.
    The 20-story Westin Chicago River North offers 429 stylish suites, renovated in 2015. All accommodations include the Westin Heavenly Bed with custom-designed, pillowtop mattresses, 230-thread count linens, white duvets and five goose-down or feather-down pillows. Marble bathrooms feature Heavenly Showers with dual massaging showerheads, bathrobes and oversized Brazilian-combed cotton bath towels. All accommodations include honor bars. Coffeemakers are stocked with coffee. High-speed wired and wireless Internet access is available, for a fee. Laptop-compatible in-room safes are complimentary.


    For guests desiring extra pampering, a signature in-room spa treatment is available upon request (surcharge).

    At a glance

    Key facts

    Hotel size

    • This hotel has 429 rooms
    • This hotel is arranged over 20 floors

    Arriving/leaving

    • Check-in time 4 PM-5:30 AM
    • Check-out time is noon
    • Express check-in/out

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 21

    Travelling with others

    Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets stay free

    • Up to 50 lb

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transportation

    Parking

    • Valet parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Cooked-to-order breakfast daily (surcharge)
    • 2 restaurants
    • 2 bars/lounges
    • 24-hour room service
    Things to do
    • 24-hour fitness facilities
    • Spa services on site
    • Spa treatment room(s)
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Sauna
    Working away
    • Business center
    • Meeting rooms 17
    • Computer station
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop
    Facilities
    • Number of buildings/towers - 1
    • Year Built 1987
    • Elevator/lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Pillow menu
    • Down comforter
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding
    • Pillowtop mattress
    Things to enjoy
    • In-room massage available
    Freshen up
    • Free toiletries
    • Hair dryer
    Be entertained
    • 47-inch LED TV
    • Pay movies
    • Premium TV channels
    Stay connected
    • Desk
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Refrigerator
    More
    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    Kamehachi - This restaurant specializes in Japanese cuisine. Open daily.

    320 Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

    The Westin Chicago River North, Chicago’s small print

    Also known as

    • Chicago River North Westin
    • Westin
    • Westin Chicago River North
    • Westin Hotel Chicago River North
    • Westin Chicago River North Hotel
    • Westin River North Hotel
    • Westin River North
    • The Westin Chicago River North Hotel Chicago
    • Chicago Westin

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs USD 59.00 per day

    Valet parking costs USD 69.00 per day with in/out privileges

    Rollaway beds are available for USD 30 per stay

    WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

    WiFi is available in public areas for USD 12.95 per stay (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around The Westin Chicago River North, Chicago

    Landmarks

    • In Near North Side
    • Millennium Park - 14 min walk
    • Art Institute of Chicago - 18 min walk
    • Willis Tower - 20 min walk
    • Skydeck Ledge - 20 min walk
    • John Hancock Center - 20 min walk
    • University of Illinois Chicago - 44 min walk
    • Ford Center for the Performing Arts Oriental Theatre - 6 min walk

    Getting around

    • Chicago, IL (MDW-Midway Intl.) - 21 min drive
    • Chicago, IL (ORD-O'Hare Intl.) - 32 min drive
    • Chicago, IL (PWK-Chicago Executive) - 36 min drive
    • Millennium Station - 11 min walk
    • Chicago Van Buren Street Station - 22 min walk
    • Chicago Union Station - 23 min walk
    • Clark-Lake Station - 5 min walk
    • State Station - 6 min walk
    • Merchandise Mart Station - 6 min walk
    • Self parking (surcharge)
    • Valet parking (surcharge)

    Recent reviews

    Superb 9.0 From 497 reviews

    The Westin Chicago River North, Chicago
    Exceptional10.0
    Diane at the concierge's desk was amazing. She made recommendations for offsite dining and other tourist type adventures. She was great. We did, however have a real problem with getting served for lunch. Not nearly enough personnel to cover the requirement.
    Larry, us1 night trip
    The Westin Chicago River North, Chicago
    Exceptional10.0
    Came here for my birthday and the front desk was able to give me a complimentary drink voucher and upgraded river view. This was hands down the best hotel I've stayed at in Chicago. Great service and location. I will be back again!
    A Traveler, us2 night trip
    The Westin Chicago River North, Chicago
    Fair4.0
    Hmmmm not what they say
    There was some false advertisements going on. Supposed to jave free breakfast...but only 1 free breakfast, so don't bring your family. Also they didn't explain the paid parking situation. Very well, although they took care of the situation, they gave me wrong in for that almost cost me an extra 54 dollars.
    Daryl, us1 night trip
    The Westin Chicago River North, Chicago
    Exceptional10.0
    Will be back.
    Everything was perfect. But what stood out was the courtesy of the staff and their professionalism. A perfect balance. Thank you
    Justin, us1 night trip
    The Westin Chicago River North, Chicago
    Very Good8.0
    Good and bad
    Overall I liked the hotel. Service was great. I liked the feel of the hotel. We had a good view of the river. The part that it was lacking was the comfort of the bed. We could not sleep on the bed. It felt like were laying on cardboard. The pillows felt like you could ball one up to the size of a baseball. Almost like 90% of the stuffing was missing. This is my second day after staying there and I still don’t feel right from my lack of sleep.
    Christopher, us1 night trip

    See all reviews

    The Westin Chicago River North, Chicago

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