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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Photo gallery for DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio
Premium bedding, down duvets, in-room safe, desk

Overview of DoubleTree by Hilton Hotel Oak Ridge - Knoxville

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4.0 star property
4-star hotel with outdoor pool, near American Museum of Science and Energy

8.6/10 Fabulous

824 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
215 S Illinois Ave, Oak Ridge, TN, 37830

Guests rated this location 8.9/10 - Excellent

Main amenities
  • 24-hour business centre
  • 24-hour fitness centre
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Business centre
  • Computer station
  • Daily housekeeping
  • Indoor pool and outdoor pool
  • Restaurants and bar/lounge
  • Room service
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Fridge
  • Premium TV channels
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • Heart of Oak Ridge
  • Turkey Creek Shopping Center - 19 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 31 min drive

Restaurants

  • Chick-Fil-A - 11 min walk
  • McDonald's - 13 min walk
  • Starbucks - 17 min walk
  • Sonic Drive-In - 1 min walk
  • Freddy's Frozen Custard & Steakburgers - 7 min walk

About this property

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

When visiting Oak Ridge, DoubleTree by Hilton Hotel Oak Ridge - Knoxville is a great choice to consider. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Burchfields, which serves American cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. The pool and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 168 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Pets

  • Pets allowed (up to 50 lb per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Full breakfast (surcharge) 6 AM–9:30 AM on weekdays and 6 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

Working away

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • 24-hour fitness centre
  • An indoor pool
  • An outdoor pool
  • ATM/banking
  • Built in 1985
  • Picnic area
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Closed-captioned TV
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Low-height worktop and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Languages

  • English

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Free cot/infant bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free local calls
  • WiFi and wired Internet for a surcharge

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Dining

Burchfields – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Burchfields Lounge – This bar specialises in American cuisine and only serves light fare.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 6.95
  • Wired Internet access is available in guest rooms for USD 6.95 (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 12.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

DoubleTree Hilton Hotel Oak Ridge Knoxville
DoubleTree Hilton Hotel Knoxville
DoubleTree Hilton Oak Ridge Knoxville
DoubleTree Hilton Knoxville
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Oak Ridge
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel Oak Ridge

Frequently asked questions

Does DoubleTree by Hilton Hotel Oak Ridge - Knoxville offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Oak Ridge - Knoxville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?
Yes, pets are welcome, with a maximum weight of 50 lb per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Hotel Oak Ridge - Knoxville and nearby?
DoubleTree by Hilton Hotel Oak Ridge - Knoxville has an outdoor pool and a 24-hour fitness centre, as well as a picnic area.
Are there restaurants at or near DoubleTree by Hilton Hotel Oak Ridge - Knoxville?
Yes, Burchfields offers American cuisine.
What's the area around DoubleTree by Hilton Hotel Oak Ridge - Knoxville like?
DoubleTree by Hilton Hotel Oak Ridge - Knoxville is in the heart of Oak Ridge, a short 8-minute walk from American Museum of Science and Energy and 8 minutes' walk from Oak Ridge Art Center. Travellers give top marks for the hotel's prime location.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Steven, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Poor Housekeeping and Update Needed
The room was really hot and the temperature would not adjust. The room was really dirty and had mold in the shower and the trash was not emptied and was full of beer cans. The restaurant in the hotel only had one waitress to cover the bar and dining room. the staff were very friendly though.
Melissa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay
All the staff was great, and very friendly. I recommend this hotel.
David, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff was truly amazing and helpful.
paul, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Dale, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 3-night trip
Verified Expedia guest review

8/10 Very good

Other than the late room availability it was pretty good.
Jimmy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tyrone, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good customer service,close to shopping areas, great to travel w kids.
Georgette, 1-night trip
Verified Expedia guest review