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Crowne Plaza Hotel Dallas Downtown, Dallas

3.5 stars3.5 stars
1015 Elm StDallasTX75202United States of America, 800-491-6126
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Good3.5 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
2219See all 2,219 Hotels.com reviews
From 1,206 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Dallas Downtown, Dallas

Hotel Info: 866-539-8117

from $81
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, View
  • Standard Room
  • One King Bed, Non-Smoking, Roll In Shower
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible (Roll-in Shower)
  • Room, 1 Queen Bed, Accessible, Bathtub (Mobility)
  • King Suite Nonsmoking
  • One King Bed Non-Smoking Accessible
  • Club Room
  • Club Room, 1 King Bed
  • Room, View

At a glance

Key facts

Hotel size

  • This hotel has 291 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3.00 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 40 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Self parking costs USD 16.00 per night with in/out privileges

Valet parking costs USD 30 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per pet, per day

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Nightclub
Working away
  • 24-hour business center
  • Number of meeting rooms - 22
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 27444
  • Conference space size (meters) - 2550
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Crowne Plaza Hotel Dallas Downtown, Dallas’s small print

Also known as

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 40 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Self parking costs USD 16.00 per night with in/out privileges

Valet parking costs USD 30 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 2219 reviews

Crowne Plaza Hotel Dallas Downtown, Dallas
Excellent4.0 / 5
The hotel was great besides the club!
1 night trip with friends
Crowne Plaza Hotel Dallas Downtown, Dallas
Poor1.0 / 5
Don't Go
I was given room 903 which is outside of the pool, across from a boardroom and next to the laundry. Really? The noise was troublesome. I was not offered help with my luggage nor told about amenities like the free shuttle etc. I was only able to book 1 tour and I was there for 5 days. Did manage to go to the mall only after the wrong time was given. Had to wait another hour for the ride. And then Friday, the volleyball teenage girls checked in. Had a pool party Sat until 10:30 pm. The restaurant was not full yet the waitress did not have any menus. Wanted me to go to the entrance to read that one. I don't think so! I would not recommend a Crown Plaza to my friends!! Especially not in Dallas, Texas. I have been in cheaper($1400 for 6 nights) hotels and received much better service. Didn't even have pen and paper in the room. Didn't have a safe. The soda machine didn't work. And I pre arranged a 6:30 am ride to the airport that they couldn't fulfill because only one guy showed up for work. He couldn't leave so he called me a cab. Said they didn't tell him in advance. Boy was I glad to leave Dallas Texas and that Crowne Plaza.
6 night trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Fair2.0 / 5
The hotel is rather old and smelly. I will not go back -- too old and run down for such rate in dallas
5 night business trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Excellent4.0 / 5
Hotel is a little dated by was clean and safe. Garage parking was great.
1 night family trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Poor1.0 / 5
total waste of money and a lie
it was horrible , a complete jip of money and will never come back
1 night business trip

See all reviews

Crowne Plaza Hotel Dallas Downtown, Dallas

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