All hotels in Dallas, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Crowne Plaza Hotel Dallas Downtown, Dallas

3.5 stars
1015 Elm StDallasTX75202United States of America
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.5 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Vibe
Vibe is not too good
2134See all 2,134 Hotels.com reviews
From 1,167 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Dallas Downtown, Dallas

from $101
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, Multiple Beds, Non Smoking, View
  • Standard Room
  • One King Bed, Non-Smoking, Roll In Shower
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)
  • Room, 1 Queen Bed, Accessible, Bathtub
  • King Suite Nonsmoking
  • One King Bed Non-Smoking Accessible
  • Club Room, Multiple Beds
  • Club Room, 1 King Bed
  • Room, View

At a glance

Key facts

Hotel size

  • This hotel has 291 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3.00 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 40 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Self parking costs USD 16.00 per night with in/out privileges

Valet parking costs USD 30 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per pet, per day

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Nightclub
Working away
  • 24-hour business center
  • Number of meeting rooms - 22
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 27444
  • Conference space size (meters) - 2550
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Crowne Plaza Hotel Dallas Downtown, Dallas’s small print

Also known as

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 40 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Self parking costs USD 16.00 per night with in/out privileges

Valet parking costs USD 30 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 2134 reviews

Crowne Plaza Hotel Dallas Downtown, Dallas
Excellent4.0 / 5
Centrally located and reasonably priced
Great central location. Beware the hidden cost for parking though. Still a decent price.
2 night trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Good3.0 / 5
The Room smelled really bad. We stop noticing after a moment, but on the way to the room and inside were pretty bad. All around older feeling hotel. Def needs a revamp.
1 night romance trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Fair2.0 / 5
Needs to be remodeled
1 night trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Excellent4.0 / 5
I got a great deal through Hotels.com, so my rate with parking was only $94 a night. My room faced the northwest side of the city and the views were awesome. I've lived in Dallas before and was still appreciative for the beauty of the downtown Dallas evening city lights. I didn't come into contact with very many hotel personnel with the exception of checking-in and out which were warm and friendly. The room was clean and large - perfect for working during the day. Due to the fact that I was working like a mad person I chose not to have housekeeping (2-day stay), however they still checked-in to see if I needed anything. If I'm going to split hairs, the parking garage is a little tricky because the signage isn't very prominent causing me to drive around the block a couple times ... which could also prove that I'm an impatient American that doesn't pay attention while driving? Nonetheless, I look forward to a future stay at the Crown Plaza - Downtown Dallas again!
2 night business trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Excellent4.0 / 5
Convenient and clean w/friendly staff
Lousy sound insulation...we had a rowdy party TWO rooms over and had to call downstairs because we could hear every word (at 2am)...and refrigerator made a loud whining noise (like an alarm going off), so we wound up having to unplug it...but room was very comfortable and clean...great beds and nice assortment of pillows to meet every taste...and hotel was within walking distance of son's condo. Staff was friendly. Price was good in comparison to similar hotels in the area. Would stay again.
2 night family trip

See all reviews

Crowne Plaza Hotel Dallas Downtown, Dallas

Is the description of this hotel not correct? Tell us