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Crowne Plaza Hotel Dallas Downtown, Dallas

3.5 stars
1015 Elm StDallasTX75202United States of America, 800-491-6126
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Good3.5 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Wellness
Wellness & sports facilities could be improved
2162See all 2,162 Hotels.com reviews
From 1,154 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Dallas Downtown, Dallas

Hotel Info: 866-539-8117

from $76
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, Multiple Beds, Non Smoking, View
  • Standard Room
  • One King Bed, Non-Smoking, Roll In Shower
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)
  • Room, 1 Queen Bed, Accessible, Bathtub
  • King Suite Nonsmoking
  • One King Bed Non-Smoking Accessible
  • Club Room, Multiple Beds
  • Club Room, 1 King Bed
  • Room, View

At a glance

Key facts

Hotel size

  • This hotel has 291 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3.00 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 40 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Self parking costs USD 16.00 per night with in/out privileges

Valet parking costs USD 30 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per pet, per day

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Nightclub
Working away
  • 24-hour business center
  • Number of meeting rooms - 22
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 27444
  • Conference space size (meters) - 2550
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Crowne Plaza Hotel Dallas Downtown, Dallas’s small print

Also known as

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 40 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Self parking costs USD 16.00 per night with in/out privileges

Valet parking costs USD 30 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 2162 reviews

Crowne Plaza Hotel Dallas Downtown, Dallas
Excellent4.0 / 5
Convenient and clean w/friendly staff
Lousy sound insulation...we had a rowdy party TWO rooms over and had to call downstairs because we could hear every word (at 2am)...and refrigerator made a loud whining noise (like an alarm going off), so we wound up having to unplug it...but room was very comfortable and clean...great beds and nice assortment of pillows to meet every taste...and hotel was within walking distance of son's condo. Staff was friendly. Price was good in comparison to similar hotels in the area. Would stay again.
2 night family trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Excellent4.0 / 5
Great price for this location
It's a nice hotel for the price. Great location. We had two full beds for a family of four. Overall we are happy with it.
1 night family trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Outstanding5.0 / 5
Quiet. Restful.
2 night family trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Excellent4.0 / 5
Dallas work trip
Stayed for a quick work trip. Hotel was in a great spot for business and service was great.
1 night business trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Good3.0 / 5
Had some problems
Had a lot of trouble with the room and had to be switched to another room which also had troubles but decided it was not worth the grief of changing rooms again, Had someone from housekeeping walk in on my fiance and I while we were getting dressed which was very awkward, she did not realize they had switched us to another room and said she was not notified that the room was now occupied, Car parking was very tight and we got a door ding from someone and no note (not the hotels fault) Bed cover on bed looked dirty and we took it off and put it in corner. People at the pool were very loud until 12:30 am.
3 night romance trip

See all reviews

Crowne Plaza Hotel Dallas Downtown, Dallas

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