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Crowne Plaza Hotel Dallas Downtown, Dallas

3.5 stars
1015 Elm StDallasTX75202United States of America, ‏800-491-6126
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Good3.5 / 5
Location
Great location
Service
Fantastic service
Bar and Beverages
Standard bar
Comfort
Uncomfortable
2134See all 2,134 Hotels.com reviews
From 1,098 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Dallas Downtown, Dallas

Hotel Info: 866-539-8117

from $84
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, Multiple Beds, Non Smoking, View
  • Standard Room
  • One King Bed, Non-Smoking, Roll In Shower
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)
  • Room, 1 Queen Bed, Accessible, Bathtub
  • King Suite Nonsmoking
  • One King Bed Non-Smoking Accessible
  • Club Room, Multiple Beds
  • Club Room, 1 King Bed
  • Room, View

At a glance

Key facts

Hotel size

  • This hotel has 291 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3.00 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 40 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Self parking costs USD 16.00 per day with in/out privileges

Valet parking costs USD 24 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per pet, per day

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Nightclub
Working away
  • 24-hour business center
  • Number of meeting rooms - 22
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 27444
  • Conference space size (meters) - 2550
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping

Special features

Dining

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Crowne Plaza Hotel Dallas Downtown, Dallas’s small print

Also known as

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 40 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Self parking costs USD 16.00 per day with in/out privileges

Valet parking costs USD 24 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 2134 reviews

Crowne Plaza Hotel Dallas Downtown, Dallas
Good3.0 / 5
Downtown Dallas
You get what you pay for! :)
1 night romance trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Fair2.0 / 5
Really IHG?
Terrible. Room was filthy. Bed stains. Curtain stains. Pool area filthy. Hallways smelly. Staff very nice. Building old. I found hairs in my bathroom everywhere.
1 night trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Poor1.0 / 5
Not going back
Did not feel like a crown plaza should....very disappointed in on overall conditions. .most areas smelled musky and stunk Web site was definitely a misrepresentation of what the conditions of motel really are which is not right and false advertising...
1 night family trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Outstanding5.0 / 5
Mom & Dad's Getaway
Wish we could've stayed longer. Beautiful hotel. Can't wait to come back.
1 night romance trip
Crowne Plaza Hotel Dallas Downtown, Dallas
Excellent4.0 / 5
Would stay here again in a heart beat!
The only bad thing was we had driven 7 hours to get to Dallas and got there at 3:00 but could not check in b/c there were no rooms ready. We had to wait 45 minutes. But the shuttle took us to the concert and the staff was very nice and the room was great....
2 night trip with friends

See all reviews

Crowne Plaza Hotel Dallas Downtown, Dallas

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