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1 room, 2 adults

Crowne Plaza Hotel Dallas Downtown, Dallas

3.5-star3.5 stars
1015 Elm St, Dallas, TX, 75202, United States of America

3.5-star hotel with outdoor pool, near Dallas World Aquarium
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,553 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good
Service
Service is adequate

Crowne Plaza Hotel Dallas Downtown, Dallas

from $71
  • Standard Room
  • Room, 1 King Bed (Leisure)
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Bathtub (Mobility)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)
  • Club Room, 1 King Bed
  • Room, View
  • Club Room, 2 Double Beds
  • Room, 2 Double Beds, Non Smoking, View

What’s around Crowne Plaza Hotel Dallas Downtown, Dallas

Landmarks

  • In Downtown Dallas
  • Dallas World Aquarium - 4 min walk
  • Sixth Floor Museum - 6 min walk
  • Kay Bailey Hutchison Convention Center - 8 min walk
  • Nasher Sculpture Center - 13 min walk
  • Reunion Tower - 14 min walk
  • Morton H. Meyerson Symphony Center - 16 min walk
  • American Airlines Center - 19 min walk

Getting around

  • Dallas, TX (DAL-Love Field) - 10 min drive
  • Dallas, TX (ADS-Addison) - 16 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.) - 20 min drive
  • Dallas Union Station - 10 min walk
  • Dallas Market Center Station - 4 min drive
  • Dallas Medical-Market Center Station - 5 min drive
  • Akard Station - 4 min walk
  • West End Station - 4 min walk
  • St Paul Station - 9 min walk
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 291 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3.00 mi

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 22
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 27444
  • Conference space size (meters) - 2550
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza Hotel Dallas Downtown, Dallas’s small print

Also known as

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Refundable deposits

    Deposit: USD 50.00 per night

    Pet deposit: USD 40 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Self parking costs USD 18.00 per night with in/out privileges

Valet parking costs USD 30 per night with in/out privileges

Extended parking is available for an extra charge

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 1,798 reviews

Very Good 8.0
Dallas
One thing I dislike when I travel is slamming doors in hotels. Man these doors slam up and down the hall. Area I had no problem with it it’s downtown I felt safe, some people might not. Wish the ac worked better bed was comfy. Hotel is being remodeled but hey I’m on vacation I don’t sit in the room. A bar at the pool would be nice. Views from pool. An 8 wish I could have went out and sat in the morning for sunrise alas the pool doesn’t open til 8. Walking distance to jfk assignation spot.
Steve, us1 night trip
Exceptional 10.0
Staff at the hotel is very friendly and helpful. They’re going through renovations but the hotel is still very nice pool was very nice overall great experience.
Ana, us2 night trip with friends
Very Good 8.0
Positive stay!
Great morning buffet. Courteous and accommodating staff. An older facility undergoing renovations and upgrades which doesn’t impair the guest. A good value!
James, us1 night business trip
Very Good 8.0
The renovations maje6 the place a bit undesirable. Surrounding streets scary. We walked up main st for dinner. Make sure you aren't alone.
Julie, us3 night business trip
Exceptional 10.0
Mr.I Will B Back
My stay at the Crown Plaza was amazing. I was very pleased with the covenant location. I had access to a wide variety of eating establishments all in walking distance.
Eddie, us3 night business trip

Crowne Plaza Hotel Dallas Downtown, Dallas

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