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1 room, 2 adults

Crowne Plaza Hotel Dallas Downtown, Dallas

3.5-star3.5 stars
1015 Elm St, Dallas, TX, 75202, United States of America

3.5-star hotel with outdoor pool, near Dallas World Aquarium
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,579 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Bar
Standard bar
Cleanliness
Could use a good cleaning
Service
Service is adequate

Crowne Plaza Hotel Dallas Downtown, Dallas

from $84
  • Standard Room
  • Room, 1 King Bed (Leisure)
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Bathtub (Mobility)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)
  • Club Room, 1 King Bed
  • Room, View
  • Club Room, 2 Double Beds
  • Room, 2 Double Beds, Non Smoking, View

What’s around Crowne Plaza Hotel Dallas Downtown, Dallas

Landmarks

  • In Downtown Dallas
  • Dallas World Aquarium - 4 min walk
  • Sixth Floor Museum - 6 min walk
  • Kay Bailey Hutchison Convention Center - 8 min walk
  • Nasher Sculpture Center - 13 min walk
  • Reunion Tower - 14 min walk
  • Morton H. Meyerson Symphony Center - 16 min walk
  • American Airlines Center - 19 min walk

Getting around

  • Dallas, TX (DAL-Love Field) - 10 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.) - 20 min drive
  • Dallas, TX (ADS-Addison) - 16 min drive
  • Dallas Union Station - 10 min walk
  • Dallas Market Center Station - 4 min drive
  • Dallas Medical-Market Center Station - 5 min drive
  • Akard Station - 4 min walk
  • West End Station - 4 min walk
  • St Paul Station - 9 min walk
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 291 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3.00 mi

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 22
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 27444
  • Conference space size (meters) - 2550
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

THRIVE Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza Hotel Dallas Downtown, Dallas’s small print

Also known as

  • Crowne Plaza Dallas Downtown
  • Crowne Plaza Hotel Dallas Downtown
  • Crowne Plaza Dallas Dallas
  • Crowne Plaza Hotel Dallas Downtown Hotel
  • Crowne Plaza Hotel Dallas Downtown Dallas
  • Crowne Plaza Hotel Dallas Downtown Hotel Dallas

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 40 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Self parking costs USD 18.00 per night with in/out privileges

Valet parking costs USD 30 per night with in/out privileges

Extended parking is available for an extra charge

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 1,811 reviews

Good 6.0
Outdated by trying
The hotel is big and has all the basics but it old and dingy. I believe they’re in the middle of an update. The pool area is cool looking but isn’t kept up. They need someone assigned to it. The pool was dirty and all the relatively new outdoor couches were stained and pillows we scattered about and damp and cover in bird poop. It just needed someone specifically dedicated to caring for the upstairs. The location is good as it’s right downtown but feels a bit unsafe at night time. A huge homeless population hangs around it 24/7. In the middle of the day I’m just a 3 block walk to aquarium I was asked for money by 3 different people.
Kristen, us2 night business trip
Fair 4.0
Everybody has a game...
This place is a circus and downtown Dallas is dangerous anywhere. But 20 feet from the hotel it gets really bad. Don’t go outside at night.
Monte, us2 night trip
Good 6.0
Ok for 1 night
Came to town for a concert at the AA Center. This location is good, Front desk staff was great. Parking is a bit challenging in the garage, also stinks that it only accepts cards to pay. Room was nice, but it seems they didn't get around to updating the bathroom (also it's tiny) and the bathroom lighting. Ate breakfast at the hotel buffet, service was slow, food in buffet was cold, made our own waffle that was nice and warm and then put cold syrup on it. Too expensive as well.
Rowena, us1 night family trip
Very Good 8.0
Good location in downtown Dallas
Great location for JFK museum and historic sites. Can be sketchy at night with lots of people wandering around asking for money etc.
Robert, us1 night trip
Exceptional 10.0
5 star
This place is nice. My next trip to Dallas-this is where I'm staying. The pool is great in the evening. The only drawback is the jacuzzi wasn't open. Room was clean with all the amenities.
Walter, us3 night business trip

Crowne Plaza Hotel Dallas Downtown, Dallas

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