Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico
Condo Hotel

The Panoramic By Xperience Hotels

3.5-star Tulum aparthotel with outdoor pool

  • Free WiFi and free parking
From
$80

Image gallery

  • The Panoramic By Xperience Hotels
  • The Panoramic By Xperience Hotels
  • Outdoor Pool
  • Outdoor Pool
  • The Panoramic By Xperience Hotels
The Panoramic By Xperience Hotels. Image 1 of 61
1 / 61The Panoramic By Xperience Hotels
Calle 10 Sur, La Veleta, Tulum, 77780, QROO, Mexico
7.6.Good.
  • Where do I start!!!!! We arrived early and was told we could not check in until 3pm. We…

    May 6, 2021

  • Very nice hotel for the most part as far as look but they don’t have food and my hot…

    Apr 30, 2021

See all 54 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 33 apartments
  • Weekly housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Airport shuttle

Feel at home

  • Kitchen
  • Refrigerator
  • Private bathroom
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

What’s around

  • In La Veleta
  • Tulum National Park - 39 min walk
  • Tulum Mayan Ruins - 3.8 mi / 6.2 km
  • Playa Ruinas - 3.9 mi / 6.2 km
  • Gran Cenote - 4.2 mi / 6.7 km
  • Playa Paraiso - 5.1 mi / 8.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Basic Studio, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Classic Apartment (Two Bedroom)

What’s around

Landmarks

  • In La Veleta
  • Tulum National Park - 39 min walk
  • Tulum Mayan Ruins - 3.8 mi / 6.2 km
  • Playa Ruinas - 3.9 mi / 6.2 km
  • Gran Cenote - 4.2 mi / 6.7 km
  • Playa Paraiso - 5.1 mi / 8.3 km
  • Tulum Beach - 5.3 mi / 8.6 km
  • Tulum Monkey Sanctuary - 5.7 mi / 9.2 km
  • Sian Ka'an Biosphere Reserve - 6.6 mi / 10.6 km
  • Playa Akun - 7.9 mi / 12.8 km
  • Soliman Bay - 10.9 mi / 17.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Airport shuttle (surcharge)
map
See on map
Calle 10 Sur, La Veleta, Tulum, 77780, QROO, Mexico

At a glance

Size

  • 33 apartments
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
*See fees and policies for additional details or extra charges

The manager

Speaks: English, Spanish

At the aparthotel

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Pool umbrellas

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • Designated smoking areas
  • Rooftop terrace

Accessibility

  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the apartment

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only

Be entertained

  • Smart TV

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Kitchen
  • Free bottled water

More

  • Weekly housekeeping provided
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 220 per vehicle (one-way)

PetsPay at property

  • Pet deposit: USD 20 per night
  • Pets are allowed for an extra charge of USD 20 per pet, per night
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 10:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • The Panoramic By Xperience Hotels Tulum
  • The Panoramic By Xperience Hotels Condominium resort
  • The Panoramic By Xperience Hotels Condominium resort Tulum
  • The Panoramic By Xperience Hotels Tulum
  • The Panoramic By Xperience Hotels Aparthotel
  • The Panoramic By Xperience Hotels Aparthotel Tulum

*See fees and policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 20 per night.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Los Aguachiles Tulum (13-min walk).
  • Yes, an airport shuttle is available. The charge is USD 220 per vehicle one-way.
  • The Panoramic By Xperience Hotels has an outdoor pool and a fitness center.
7.6.Good.
  • 10.0.Exceptional

    Juan was great! The room I booked wasn’t available the first night we were there, but Juan made sure to accommodate us & had the room prepared for our last 3 nights!

    4 night family trip, Dec 16, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Very unique hotel!

    This hotel is super nice- the center with all of the trees that opens up to the sky is so cool. Room was spacious and clean and I liked the big bathroom. A few things I disliked: first is the location, it's a bit removed from the main downtown part of Tulum, so it takes 10-15 min to get a taxi called there, and the roads are horrible (bumpy dirt road with tons of holes in it). Second, not sure if this is truly a hotel or a "condo" but there was no housekeeping service any of the days I stayed, i.e. bed not made, trash wasn't taken out, toilet paper not replaced, etc. Lastly, one night there was a ton of people either above or next to me having a party. I didn't want to be that person to call the front desk to tell them to be quiet, but it was VERY loud and I was trying to sleep. There is NO phone in the room to contact front desk, and it was almost midnight so I wasn't getting out of bed. I called hotels.com for them to try to connect me but they did not have a direct # to the front desk, just some customer service answering machine. I could "leave a message" - sorry I did not want my problem solved the next day. Major fail, very annoying. The rooftop pool is a big draw- very cool circular infinity pool, however it was not filled all the way when I was there so it was a bit disappointing (they were repairing some tiles). Overall the hotel is nice, but I'm not sure I'd stay again.

    Kimberly, 3 night trip, Nov 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Amazing time at The Panoramic. The hotel was clean and our private pent house was great. We loved our private pool and the views! Keep in mind that there are no restaurants, as this is a condo-style type of hotel. Also, you have to go through dirt roads to get to the hotel, so it's a little annoying for taxi's to pick us up, but other than that it was great.

    nair, 4 night trip, Oct 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel near Tulum town, perhaps 15 mins away from coastline. Amazing rooftop pool with a remarkable view.

    Billyrojas, 3 night trip, Oct 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay ...

    It was a great hotel ... I will def go back and stay

    Rosheta, 4 night trip, Oct 15, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Poor management

    Upon check in, they told me that the room I paid for was not available due to “maintenance”. I asked to see the room and they could not show me. I believe the gave my room away. I paid for a 3 bedroom PH suite with private pool and got a 2 bedroom regular room instead. Then...the electricity and water went out the next day and all they could tell me was that they’re not a hotel and to contact the people I booked with (which was Hotels.com) (which I also had NO SERVICE to contact anyone). My birthday was ruined!

    Enjoli, 4 night trip with friends, Oct 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Pool and view is the best view I have experienced in a long time. I absolutely loved it.

    Lex, 4 night family trip, Sep 20, 2020

    Verified CheapTickets guest review

  • 6.0.Good

    Was good to stay here, more like a hotel, I loved the swimming pool, It missing a re estaurant or little store, but I think in the future.l they will hace it. Administration wasnt too good. From the person who rented me the studio. I had to wait 25min when I arrived to get the key

    Enrike, 4 night business trip, Aug 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing facility. Fast and friendly communication.

    Jason, 4 night trip, Aug 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    breathtaking hotel!! from the lobby to the rooftop pool, extremely clean,the staff is very friendly and helpful, the location is perfect. If your planing to go to Tulum i highly recommend this hotel. xoxo

    mariareyn, 5 night romance trip, Jul 30, 2020

    Verified Expedia guest review

See all 54 reviews