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Crowne Plaza Virginia Beach Town Center, an IHG Hotel

3.5-star hotel with indoor pool, near Virginia Beach Town Center

  • Free WiFi and free parking
From
$149

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  • Pool
  • Pool
  • Pool
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1 / 55Pool
7.8.Good.
  • Check-in was late, crowded, room was below average, room was by major highway, people…

    Jun 18, 2021

  • I love this hotel, friendly wonderful staff, I love the rooms there big clear, the…

    May 27, 2021

See all 576 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Quiet
Dining options
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 149 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • In Northwest
  • Lynnhaven House - 3.6 mi / 5.9 km
  • Nauticus National Maritime Center - 9.8 mi / 15.7 km
  • Ocean Breeze Waterpark - 9.9 mi / 16 km
  • Norfolk Botanical Garden - 10.3 mi / 16.6 km
  • Chrysler Museum of Art - 10.4 mi / 16.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Business Room, 2 Double Beds, Non Smoking
  • Business Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking, Executive Level
  • Room, 1 King Bed, Non Smoking, Corner (Quiet Zone)
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Executive Room, 2 Double Beds, Non Smoking, Executive Level

What’s around

Landmarks

  • In Northwest
  • Lynnhaven House - 3.6 mi / 5.9 km
  • Nauticus National Maritime Center - 9.8 mi / 15.7 km
  • Ocean Breeze Waterpark - 9.9 mi / 16 km
  • Norfolk Botanical Garden - 10.3 mi / 16.6 km
  • Chrysler Museum of Art - 10.4 mi / 16.8 km
  • First Landing State Park - 10.6 mi / 17 km
  • Virginia Aquarium and Marine Science Center - 11.2 mi / 18 km
  • Children's Museum of Virginia - 11.4 mi / 18.3 km
  • Cape Henry Lighthouse - 15.9 mi / 25.6 km

Getting around

  • Norfolk Intl. Airport (ORF) - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 41 min drive
  • Norfolk Station - 11 min drive
  • Free area shuttle
  • Free shopping center shuttle
map

At a glance

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding

Freshen up

  • Private bathroom (not in room)
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Aqua Lounge - This lobby lounge serves dinner and light fare. A children's menu is available. Happy hour is offered.

Small print

Also known as

  • Crowne Plaza Hotel Virginia Beach Town Center
  • Crowne Plaza Virginia Beach Town Center
  • Crowne Plaza Virginia Beach Town Center Hotel
  • Crowne Plaza Virginia Beach Town Center
  • Crowne Plaza Virginia Beach Town Center, an IHG Hotel Hotel

Optional extras

Rollaway beds are available for USD 12.0 per night

Breakfast costs between USD 5 and USD 20 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Pool access available from 7 AM to 11 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Virginia Beach Town Center, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Aqua Lounge. The dining venue will be unavailable from April 30 2021 to June 30 2021 (dates subject to change). Nearby restaurants include Tupelo Honey (13-min walk), Mission BBQ (15-min walk), and Texas Roadhouse (2 mi).
  • Crowne Plaza Virginia Beach Town Center, an IHG Hotel has an indoor pool and a 24-hour health club, as well as a picnic area and access to a nearby indoor pool.
7.8.Good.
  • 4.0.Fair

    Television was out for 2 days of a 4 night stay. Didn't learn until 2nd day that guests had to request, in writing, a day in advance, at the front desk for housekeeping. Info at time of booking indicated hotel had a cafe and bar on premises. Both were closed and appeared to have been closed for sometime. Ice maker on our floor was out of service. The place had all the appearance of going out of business.

    Michael, 4 night family trip, May 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Never Again!

    Toilet was broken, tv did not get standard stations, and all amenities were shut down due to covid. Food was more than a short walk away. If I knew what I know now, I would never have booked this place.

    5 night trip, May 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Complete Mediocrity

    Staff were friendly & helpful, but the hotel itself felt old and delapidated. Elevators opened up to a corner room with empty cabinets and electrical wires scattered about. Hallway carpeting looks like it was ripped from a mall arcade in the 90s. The room itself was OK at best. The TV inside was small with a basic AV connection and no guide buttons. Walls felt paper thin as we could hear people on all sides and the passing traffic ALL NIGHT. Bed sheets felt cheap and uncomfortable. Overall, it felt very overpriced. My wife and I both woke up tired and groggy. The included coffee was a welcome, if not expected amenity. Also, the restaurant was closed, which was an inconvenience. I wouldn't come again unless I had to.

    Daniel, 1 night family trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Just ok

    It was ok. Desk clerk always in back. Parking lot had no lights. Scary

    barry, 1 night business trip, Apr 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice

    Nice room, check in was friendly and quick. Only knock on the place was a little dated but for what I needed it was perfect, a clean and comfortable place to sleep. My room was close the highway but that doesn’t bother me in the least

    1 night family trip, Apr 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Satisfied

    Check-in was smooth no glitches except for no Wi-Fi in lobby. Room clean and comfy

    Carlton, 1 night family trip, Apr 10, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Arrived about 11:30pm and I didn't have a room. Some responsibility could probably be blamed on Expedia for letting me book a room that wasn't available...

    1 night family trip, Mar 14, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The room was clean but the hallway rigs could use some vacuuming.

    1 night business trip, Mar 6, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Checked in, went to dinner, came back and was prepping for bed when I noticed hair in the sheets, more hair under the sink, and thinking I could deal with it, I went to shower and found more hair. I immediately booked another hotel. I called the front desk of Crown Plaza and the girl at the desk could not have been more sweet and agreed with my disgust. She immediately canceled my stay.

    2 night family trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The stay was very refreshing. Staff was friendly and polite.

    2 night family trip, Mar 5, 2021

    Verified Expedia guest review

See all 576 reviews